McDonald's reviews and complaints 1
View all 2864 complaintsMcDonald's - Drive thru service and fish sandwiches
At approximately 8:40pm on March 3, 2023 I used the drive thru service at the store located at 3010 Canton Road, Marietta, Ga. 30066. My order was 3 fish fillets with no other items. There was a customer in front of me who was having a lengthy discussion with employees and eventually someone I would identify as the manager. Apparently they had filled her order incorrectly and she was requesting the items she had ordered. When I approached the window to collect my order, the employee asked what my order was. There was only one other customer following me so I'm not sure how orders got confused. I was given my 3 fish and proceeded home. I live one mile from this store and never made any additional stops. After arriving at home, I discovered all 3 of my sandwiches were not near fresh. In fact, they had probably been sitting for sometime before given to me. Fish was cold and buns were even cold and not near fresh. I rarely visit McDonalds and this incident will keep me from using McDonalds in the future.
Desired outcome: I'm requesting a refund and a follow-up with the manager of this store at the time in question. Manager was black and had her hair in multiple braids and wore the braids up on top of her head.
Latest McDonald's Reviews
Mcdonalds don't take complaints seriously... Very unprofessional No service McDonald's food Crispy chicken deluxe meal Managing staffGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!