Maytag review: Maytag dryer never worked properly and now doesn't heat

I purchased a Maytag washer/dryer from Lowe's in January 2019. On the day of delivery, Lowe's told me that the set I wanted wasn't available. My choices were to wait two months for something else OR get another Maytag set that was larger (something I did not need). I got the larger set. From day one the dryer was loud and made a horrible sound. They sent a tech who did nothing. They sent another tech who did nothing. Then they replaced the dryer in September 2019. It also made a horrible sound. They sent a tech who repaired it. The dryer never dried clothes so they sent me a kit to test airflow. Now the dryer doesn't heat at all. I called and held and after giving someone all the info (model, serial #), they transferred me to someone who mumbled that I needed to call back in two hours. This is ridiculous!