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Maytag

www.maytag.com

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2.7

Overall customer rating from reviews and complaints

Maytag earns a 2.7-star rating from 13 reviews and 1069 complaints, showing that the majority of appliance users are somewhat satisfied with their durable goods.

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Maytag Complaints Page 23 of 54

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9:01 pm EDT
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Maytag Washer

I purchased this washer 11/22/19. It had yo be rebuilt due to defect in washer the drum motor and 2 other parts replaced a bolt seized up
Now the hinge on the lid cracked I am not rough on my products so I'm very upset at the quality as I bought z matching pair. I jyst found out us going to cost almost as much as the washer yo repair. I. live on a fixed income and this is a great inconvenience to me and I'd appreciate any help you can hive.

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4:40 pm EDT
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Maytag hd top loader washer maytag mvw7232hw0

I purchased this washer in April 2020. It is modelMVW/7232HW0. I have already called a week and a half ago and spoke to a rep. I told him this HD top loader does not clean clothes. He told me many customers really like this machine. I am on hold now with Maytag again. Hold time is 18 minutes or I can get a call back next week. Sorry that does not work for me. My original complaint (and still is the same) the machine does not clean clothes. My original complaint was that I put a blanket from the back of my car which we used at the beach. I took it out and it still had sand on it. Believe me I shook it out first before bringing it into the house to wash. Today even with Shout gel and brushing the stain on my fitted bed sheet it still came out with the stain. I run it on TOWELS it takes 1 hour and 29 minutes. Had I known first of all that without an agitator it would take this long for a wash to complete I never would have purchased it. The man I spoke to last week said to use the Towel setting with and deep fill. Honestly deep fill is not and option but a necessity. I bought it for the name MAYTAG and the non-agitator model to help the environment with less water(that is a joke). I have always like the Maytag products. This machine is the worst! It cost over $1, 000.00. I am so fed up with it. My next step is to go BBB or the NY state attorney general.

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Mike Ridder
Omaha, US
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Aug 08, 2021 2:55 pm EDT

I thoroughly agree with TEA42, This Maytag is [censored], does not clean clothes. Half the time it does fill. Try to wash bulky towels or quilts and the spin cycle damn near bags this machine apart. Purchased in November 2020, Regrets since day one.

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9:32 am EDT
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Maytag Over range microwave

Bought an over range microwave in 2018. Door fell off and was replaced in 2019. Door fell off again in 2020 and Maytag says it is on me to pay for replacement. Same exact product failure but I guess it's my fault for buying Magtag. So I'll be replacing the microwave with a better product from a company that actually cares about quality and customer service and satisfaction.

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2:24 am EDT

Maytag I have a may tag stackable washer and dryer model mhwc700yw serial no# for washer is cd23201191

I recently bought this second hand an they said the washer won't drain..l seen the drain plug was broke l bought a new drain plug..it seemed to work when l first tried it, an it spun but after l put clothes into it it went thru the cycle an now will not drain the water...what can l do can you send me a schematic drawing of the washer..the serial number is

Please get back to me by ph..250.328.2313. Or email at :[protected]@gmail.com

Thank you for your time, l really need to resolve this,

Bobby Mcknight

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12:21 pm EDT

Maytag Washing machine

Purchased a commercial washing machine from home depot (maytag) model # mvwc565fw2, which was delivered and installed by home depot to my business. Lid lock lights blinks, not running, called customer service and told warranty is voided due to being used at a commerical location!? Had unit for 7 months, terrible.

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10:51 am EDT
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This was brand new washing machine that was a replacement for a faulty model that would not spin correctly. I had to pay over $200 to have this washing machine replaced originally which is an issue in and of itself. It should have been replaced without that service fee. Fast forward a year and a 1/2 and this washing machine will not complete one small load...

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10:45 am EDT

Maytag Refrigerator

Purchased an expensive dual evaporator refrigerator/freezer in July of 2016. Unit failed again on June 22, 2020. This is the third issue that I have experienced in less than 4 years. Chat sessions with Maytag failed to connect every time. Email contact with Maytag failed every time. Tried to call the "800" customer service number - wait time estimated at 60 Minutes plus. Very poor product quality. Very poor customer service. Whirlpool apparently does not care about quality or customers.

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8:43 am EDT

Maytag Refrig mfi 2269vem10

Purchased in 2013. Within 1st year it ceased cooling. With warranty compressor replaced (altho cost me $100 to move to garage for the repair). Repair person advised purchase of extended warranty. (What does that suggest?)
2 years later ($300 spent in extended warranty) same problem. Mother board replaced. Problem continues. Another new compressor (and $100 to move to and from the garage). 2020 and the same problem continues - neither freezer or refig at set temp. Last extended warranty - $170. Two new mother boards installed yesterday 6/17/20; today both freezer and refrig are not at set temp - same problem AGAIN!
Why can't Maytag fix the damn thing? I have paid well over $500 for extended warranties!
Richard Fanelly [protected]

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4:05 pm EDT
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Maytag Maytag Dishwasher mdb8989shz0. Big ripoff

I am so disappointed in this dishwasher- paid almost $800 at Lowe's and less than 1.5 years later the motor went out. Now slammed with a $375 bill to fix it. I will never buy another Maytag appliance . It would seem that for the price of the item that it would have had better dependability. So disappointed . Maytag needs to better provide quality on it's appliances

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1:05 pm EDT

Maytag Bravos xl top-loading washer

Purchased on 8/1/2019. Nothing but problems! Leaking, takes up to two hours to wash and get thru rinse and spin due to ofb! Load size, doesn't matter! I messed with it too long before asking for help. I have had to by pass the rinse and spin in the wash cycle, let the machine wash go ofb, re-arrange the load, set to rinse and spin. I have called the maytag complaints department twice, and tried online chat. Not happy! I want a new machine! Maytag should last longer than 9 months!

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12:41 pm EDT
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Breon from the michigan service department was the most unprofessional, arrogant, person I have spoken to in my life! He is clearly in the wrong job if he is a part of a customer service team! After waiting 25 minutes to speak to someone, breon answered and after no resolution of my issue, I asked to be transferred to a manager (or escalate the issue). He...

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1:42 pm EDT
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Maytag Washer

What a joke! I bought a new maytag about 2 yr ago as a replacement of my old frigidaire with all the sensors and junk on it. What a joke! My dad has the older style without all that junk and when he passes I will get it and will have a repair man to fix it as long as possible. When a power surge happens I have to go thru a big ordeal to get it to boot up. About 6 steps. Then it wont even completely wet the clothes on normal water level. We found that if we trick it by setting it on deep water cycle that it does wet the clothes. They are not more efficient because under those circumstances the washer uses more water and electricity. It takes nearly 2 hrs to do a load. Ridiculous! I could do a load with my old figidare washer in about 30-40 min. I had it for over 20 years. Wish I had it back. Didn't know about the new lousy ones. I highly recomend that if you can find a old style washer used and in good condition get it and when it needs repair call a repair man. You still will be happier and lest frustrated.
Whoever says these washers are good and efficient doesn't wash much clothes.

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12:37 pm EDT
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We bought a Maytag side by side refridgerator in the spring of 2018 for our new house. About six months ago, the ice maker started to act up, working intermittently. Finally, it just stopped working. Doing some research on the issue, it was noted on various web sites that the cable harness, connecting the freezer door to the main unit can become...

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4:39 pm EDT

Maytag Washing machine

Only had washing machine 2 years.. Repair man came out and it would cost 500 to 600 to fix.. More than the washer cost.. He said it needs nut lock shaft/cam assembly and gear case along with new belt.. Very upset with maytag people not trying to help at all... Do not be fooled on the tag that says 10 warranty.. It does not mean a thing to them.. Never had a washer machine break down in 2 years maybe 5 or more.. So what I am saying is do not buy whirlpool maytags.. Washers is no good.. This is one upset customer.. God will get back at you in so many ways.. Thanks for nothing maytag...

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3:20 pm EDT
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Maytag Bravos washing machine model # - mvwx655dw1 serial number - c74541674

I bought a maytag washer in 2/18 from Walmart. As of 1/20 it began leaking and making loud metal on metal noises (aside from the normally existing metal on metal grinding noises that occur as part of the design of this machine). Now it no longer works. I had a service tech check it out ($125.00) and he said it basically needed to be rebuilt. Needed motor, transmission, pump among other parts. I spoke to maytag service dept and they said maytag would cover costs of parts in good faith but the cost of labor and diagnosis was for me to pay ($350.00 in total). The machine is barely 2 years old. Why should I have to pay $350 for a faulty machine?

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Maytag poor
US
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May 26, 2020 12:14 pm EDT

Mine hasn't made it 9 months! Wish they would come get it! I have spent 1plus hours on the phone waiting for a response from customer service to answer. The first call, the woman who answered wasn't listening, she asked questions I just answered. Then said a repair person would come, when they didn't show, I called and they don't have any info. They may show up Friday or next week. This is only 9 months old. I give UP! MONEY BACK or REPLACEMENT TIME~!

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12:47 pm EDT
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Maytag The machine makes a grinding noise when it spins.

My machine has been serviced 3 times and even has a new drum. It will not spin again. The machine is less than 3 years old and I absolutely cannot believe that it has been serviced as often as it has and just broke again within the 90 days of being serviced. Absolutely ridiculous for all of service calls expense I have incurred for such a new machine. Machines on your website are to last at least 10 years. I feel that we have a lemon of a machine and no amount of repair will get it to work effectively unless I wash two pieces of clothing at a time. My service call have been documented and the appliance repair service that Maytag uses has the service call request. I plan on calling tomorrow to schedule another service call. How many times does an appliance have to been serviced before it as actually replaced with a new machine. I will never purchase a Maytag again. So very disappointed at the quality of the machine. And no offer of replacement by Maytag.

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11:26 pm EDT
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Maytag Gas range/oven MGR8775AS control knobs

Have a Gas range/oven MGR8775AS. Works well except...

Control knobs are plastic with a silver foil coating and the coating came off when we soaked the knobs in water with hand dish soap. this should not be the case as this should be an expected method of cleaning the knobs. Clearly these are defective with respect to standing up to reasonable use.

I would like five replacement knobs suitable for the range/stove I have.

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10:39 am EST

Maytag washer model mvwcs565fw

I agree with the complaints I have read online about this washer not putting in enough water to wash clothes. I bought mine Nov 2016 & hate it Will be buying new washer this spring. That's a bunch of crap about the water coming out like a shower over the clothes because it doesn't put enough in it to wash clothes properly period & why would you use the deep wash cycle for just a few clothes? My dark colored knit type dress pants come out with soap stains still on them EVERY time I wash them even when I use the 2 rinse cycle & I am using the correct type of detergent & not overusing amount of soap. I always had Sears Kenmore washers & my last one lasted 28 years with only 1 minor repair. This thing is junk.

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7:24 pm EST
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Maytag dishwasher

Maytag dishwasher only three years old. Motherboard and wires starting melting. Had our electric company ins policy on it and they said its gone, throw it out. Glad we were home or our house would have burned down. Maytag should repair this as it would cost us just as much as a new appliance. We are seniors and cannot afford to replace or to hire a repair man.

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Wp2008
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Feb 19, 2020 9:43 am EST

Hi Hank Winkler, thanks for the review. We regret to hear that your Dishwasher is not living up to your standards and are happy to look into this with you. Please reach out to us directly at [protected], via Facebook https://www.facebook.com/maytag/ or Twitter @MaytagCare. Let’s see what we can do for you!

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3:40 pm EST
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Maytag bravos washing machine

Bought this machine 4 years ago because Maytag had a reputation for being the best. I have to say after the problems and unreliability issues we have had with this machine, as well as the company's unwillingness to take care of it, we will not consider buying another product from this company. Enough is enough. Drum has been replaced twice and it still doesn't clean well.

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Wp2008
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Feb 17, 2020 9:36 am EST

Hi MarkHayes, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at [protected], via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!

About Maytag

Maytag specializes in home appliances, offering a range of products including washers, dryers, refrigerators, and ovens. Known for durability, the brand provides both sales and aftercare services. Maytag aims to cater to household needs with its appliances designed for ease of use and efficiency.
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