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Marlboro

Marlboro review: would not exchange ( 5 comments)

C
Author of the review
5:14 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I sent my nephew to get me a pack of Marlboro Black cigarettes and he got me menthol, so I went to EXCHANGE them with the receipt and the store Employee REFUSED to exchange them... So I came home and tried to call the store and all I got was an answering machine, so I looked up Dollar General online and called to make a complaint and sat on hold for 20 minutes and was not able to speak to anyone.. I will let EVERYONE how they do business and to shop somewhere else considering this is not the only thing the refused to exchange or refund your purchase even with a RECEIPT

5 comments
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T
T
truth is mine
Philadelphia, US
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Mar 18, 2014 6:07 pm UTC

would you buy smokes that someone else "exchanged'?

T
T
Thinking_human
Lowell, US
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Mar 18, 2014 8:07 pm UTC

If they were still sealed, yes.

T
T
Thinking_human
Lowell, US
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Mar 19, 2014 9:34 am UTC

That would hold true for most products.

C
C
carlozhe
ZA
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Apr 22, 2014 6:54 am UTC

Good day
I have bought a carton of Marlboro red beyond and 9 out of 10 packets ice balls was already broken? Were is the slogan of pick your moment to change your taste?

C
C
ckodi
US
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Aug 07, 2015 6:15 am UTC

FYI... It is against the law for ANY retailer to return, exchange or even refund ANY tobacco or alcohol product once it leaves the store. If you have a problem with a product you need to contact the manufacture. (and that simple fact goes for everything)

Goes to show the ignorance in todays society is still going strong!

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