KandyPens
Reviews and Complaints

They lie about everything the company is a scam bags, i have the same problem, kandy pens is a police case

My hubs has a vape pen that he uses constantly. I wanted to rant about it here because it's really convenient and has helped him quit smoking. I don't mind the vape smell much at all and it goes away within 5 seconds anyways. I couldn't stand the smell of smoke! Kandypens.com has the Rubi, and I plan on buying him that for his bday coming up!

I wanna share my thoughts about KandyPens and their warranty offer. They offer a lifetime warranty on the batteries which is kinda cool cuz when you're investing in something like this you want it to last, amirite? But my experience with them so far has been pretty whack. I tried hitting them up through email and phone but never heard anything back. It's mad frustrating cause I got questions and whatnot and I need some answers! Personally, I would go with Kind Pens instead. At least they're responsive and seem to actually care about their customers.

Okay, so I gotta give my two cents on KandyPens. I was excited to try out their Crystal Vape Pen, but dang was I disappointed. The mouthpiece got hotter than a jalapeno in the middle of July and ended up burning my lip. Like, ouch! I was hoping to return it, but they won't let me which sucks because now I can't use it at all. Honestly, their customer service could use a little work if you ask me. So, my advice? Stay away from this company if you can.

I gotta say, I had a really crappy experience with KandyPens. So I went ahead and ordered their Oura, but that thing was totally janky. I don't think I ever managed to get a clean hit off that thing, and it just broke down on me like right away. But that's not even the worst part. A few months later, somebody went ahead and stole my credit card number and used it to order a bunch of food on grubhub. And I just got a notification from KandyPens customer service on 4/23/2020, which is insane because that theft happened way back in November. Honestly, I'm not too stoked on this company and I think people would be better off avoiding them. There's gotta be better options out there.

Y'all seriously gotta get it together, KandyPens. What's up with these outrageous prices during these tough times? It's wack and dishonest if you ask me. Lucky for me, I found a legit company, Ganja Estates, that offers high quality products at reasonable prices. They don't waste my time with their speedy delivery and I trust them with my money. Do yourself a favor and skip out on KandyPens - go to Ganja Estates instead.

Alright, so let me tell you about my experience with this company called KandyPens. Honestly, if you receive a damaged item and the packaging is open, they won't accept any exchange or refund. I mean, what's the point of spending your hard-earned cash on something that's already broken upon arrival?

Not only that, their customer service is just straight-up confusing. They'll have you going around in circles without any clear resolution. It's like talking to a wall!

Personally, I find this kind of service to be absolutely appalling. Who wants to deal with drama like this? If you're like me and can't stand that kind of hassle, I say avoid this company altogether. They're only after your money and could care less if their product works or not.

So, to sum it up, my recommendation is: do not buy KandyPens. Trust me, it's not worth the hassle.

Yo, let me tell you about my experience with KandyPens. So, I ordered something from their website and then changed my mind like 2 mins later. But they wouldn't let me cancel it, which is just straight up whack. Instead, they were like, "oh, you gotta return it and pay shipping, but then we'll charge you an extra 30 bucks for handling." Like, what the heck man? That's some shady stuff right there. I'm definitely going to complain to my credit card company and the Better Business Bureau about their sneaky ways. Don't be fooled by KandyPens, people.

KandyPens is an online store where you can get yourself some really cool gadgets that will definitely elevate your vaping experience. However, after a bad run-in with their customer service representative, my experience with them was not so great. I had a few questions that I needed answering and I wrote to their customer service, but I never got a reply. It really felt like I was talking to a wall and it made me wonder if they were all just a bunch of scammers.

After this disappointing experience with KandyPens, I decided to take my business elsewhere. I heard about this website called ganja-estates.com and decided to give them a try. I placed an order and was given a tracking number. I checked the tracking number online and it said that my package was on its way. Then, a UPS shipping agency representative called me and let me know that my package would be arriving in just 2 days. Wow! I was really thrilled with the fast and reliable service that ganja-estates.com provided.

In conclusion, if you're looking for a great online store where you can buy vaping gadgets, KandyPens might not be the best choice due to their poor customer service. However, ganja-estates.com is a reliable and legit website that will not disappoint you.

I gotta say, I'm pretty disappointed with my experience with KandyPens. The session I had with my device just never seemed to work right from the start. I tried reaching out to their support team, and after a lot of back and forth, they finally sent me some new atomizers...but even those didn't get the job done. To top it off, they refused to refund my money even though I had only had the device for less than a month.

On top of that, their customer service has been pretty upsetting. When I tried to explain my frustrations on the phone, the guy I spoke to kept laughing at me. I mean, come on...that's just not cool. And to make matters worse, when I tried posting negative reviews on their website, they just went ahead and deleted them.

All in all, I have to say it's been a pretty terrible experience. The device itself never worked properly, and the customer service was just downright rude and unhelpful. Save yourself the trouble and try a different brand.

So, I decided to try KandyPens after reading some good reviews online. I was pretty pleased with my purchase, but then a notification popped up telling me that my card number had been stolen, along with the security code. Can you believe it? WTF, right?

Once I got a new card, it was clear that my old card had been used on a square device by someone who wasn't me. Luckily, I reported the theft and nothing happened, but seriously, this isn't the kind of problem you want from a company you're doing business with.

I did some additional research and it looks like KandyPens has had these problems for a while now. It's not just me. So, while I gave them three stars for good and bad, I wouldn't recommend them until they really beef up their security game.

It's a shame, because I was really happy with my initial purchase. But when you can't trust the company you're doing business with to protect your payment information, it's just not worth the risk.

KandyPens is not a company I would suggest doing business with. Let me tell you my experience with their product and customer service, it was a nightmare. I was so excited to receive my brand new Session vape pen, but my excitement disappeared quickly. When I took the Session out of the box, charged it up, and tried to turn it on, nothing happened - it wouldn't work. I was quite disappointed with this and immediately reached out to KandyPens for a refund, but they told me since I already opened the package, I couldn't get a refund. Seriously? How was I supposed to know it wouldn't work unless I plugged it in?

As an alternative, KandyPens offered me their so-called "highest level of support" even though the item had never worked. I wasn't thrilled about this, but I accepted it. But instead of solving my problem, they just gave me the runaround, and I felt like I was getting nowhere. I didn't feel like I was being taken seriously as a customer.

Overall, my experience with KandyPens was really terrible. They refused to honor my request for a refund, and their "highest level of support" didn't seem all that high. Frankly, I'm not sure how they can keep selling products and stay in business with such poor customer service. I would advise anyone to avoid this company, and their products like the plague.