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Marlboro Complaints & Reviews

Marlboro / black red 100

m'leah keller on Feb 18, 2019

Ever since you have added the new gold lines on the blacks they have been terrible! I feel like we have been bait and switched here. You get us hooked on a line and then changed them completely no new logo, I just paid 65$ on a carton of cigarettes that I don't even want to smoke and can...

Marlboro / marlboro black menthol 100

dana person 08 on Feb 15, 2019

For the last 2 weeks I have been buying Marlboro black menthol 100 an they have been have the wrong cigarettes in the box. They have Marlboro menthol in the packs not black menthol. I have spent over 200 dollars trying to find the right cigarettes. Marlboro black menthol 100 have blue...

Marlboro / marlboro blacks

BigHungry89 on Feb 13, 2019

Wth is going one with the marlboro blacks??? For the last 3 weeks I have been buying what I thought to be my cigarettes which are marlboro black red 100s but every time I open them they have regular marlboro reds in them. I pay entirely too much money for my cigarettes. Y'all made a big...

Marlboro / marlboro black

CindyDB93 on Feb 13, 2019

Every since the "new design" came out with the seal on top, the cigarettes taste awful and just not the same. I smoke blacks for a reason. If not corrected, Marlboro is going to loose all their buyers. I am done with this brand. Its been weeks and I cant do it anymore. The new ones are...

Marlboro / soft pack

Dean Swit on Feb 11, 2019

I am a Male 72 yrs old 03/26/1945...I have been smoking Marlbro red short soft pack since I was 21 years old...I have went to 2 different stores to buy them...they tell Me that they quit making soft packs, I had asked them to order them for me. Just wanted to know if this is true. Also...

Marlboro / black 100s

Tara Vines on Feb 11, 2019

I have bought 3 packs with the.50 cents off on the pack. I opened the cigarettes and come to find out hey are not blacks at all they are special blend red 100s. I just would like to know what is going on. I pay to smoke a certain type of cigarettes and that's the kind I want to smoke...

Marlboro / menthol black 100s

NatNat71 on Feb 10, 2019

Marlboro Menthol black 100s. I have bought 3 packs of these cigs that I have smoked forever. 3 packs, 3 different gas stations, 3 different towns. The cig should say Marlboro in blue. Instead its green and has double lines on it. Maybe a special blend? The paper is also silver instead of...

Marlboro / marlboro menthol black 100s

Alexee S on Feb 8, 2019

I have smoked these cigarettes for years and am very disappointed. I went and bought 2 carton of these cigarettes 2/7/18 only to find that they have changed the cigarettes and are now rather nasty, they are more like the regular Menthol 100s which I don't buy for that reason. The normal...

Marlboro / marlboro menthol black 100s

Brath SkateGear on Feb 7, 2019

Every pack we buy now has marb menthol 100s in it, not menthol blacks. They are terrible. This has been going on for over 2 weeks. What's the deal? Qe spend good money every day to get a specific brand and now we cant even do that. This is very disappointing. Please fix this as I dont...

Marlboro / marlboro red beyond

Lynettebarendse on Feb 6, 2019

This is now the 5th packet that I've bought that some of the sigarettes tastes like lemon. It is really disgusting. It almost tastes like the new Camel Switch sigarettes. If this happens again I will change the brand because the taste is really awful. I've opened the bubble of some of the...

Marlboro / menthol black 100s

Kassie88 on Feb 6, 2019

I buy 2-3 packs of marlboro menthol blackl 100s daily ive noticed if they have the stamp on it it is NOT menthol blacks it has green writting with the rings i think they are menthol lights gave me an instant head ache ive wasted alot of money on these its getting very hard to find these...

Marlboro / marlboro black 100s cigarette packs

hxnxymxstxrd on Feb 5, 2019

For the last 2 months or so I've been opening up my pack of blacks and discovering they aren't blacks at all, they are Marlboro red 100s instead. I really don't like reds so I'm very disappointed when I open up my favorite cigarettes, only to find my least favorite cigarettes. Once the...

Marlboro / marlboro black 100's

Heather Caserta on Feb 4, 2019

My husband and I both smoke Marlboro Black 100's. We purchase 4 packs every day! The last 2 1/2 weeks the cigarettes in the box are NOT blacks. They are red 100's. With two gold lines on filter. Very disappointed as we are spending quite a bit of money each day and not getting the product...

Marlboro / marlboro black 100’s

Zowie Lynn Bradburn on Feb 4, 2019

I went to buy Marlboro Black 100's this morning at the speedway in Eaton Ohio and I opened my pack and they were special blend 100's. I know I bought the right pack because it was a black 100's pack. But the cigarettes in the pack weren't correct. I know the difference from the two golden...

Marlboro / marlboro menthol blacks

Ashlee Kay Lewis on Feb 4, 2019

I have been smoking Marlboro Menthol Blacks for 7 years now. I have occasionally smoked other cigs and none compare to the taste of the blacks. For the past few weeks my boyfriend and I have been getting regular menthols in our menthol black packs and it's very disappointing seeing as they...

Marlboro / marlboro black menthol 100's

Shoaf87 on Feb 3, 2019

Packs with the new points codes smoke and taste like a light menthol cigarette. I called customer service and they explained that they changed the filters, the lettering font and color as well as adding 2 golden rings on the filter. I was assured that they did not change the blend. I don't...

Marlboro / menthol black 100’s

ChelseyStubbs on Feb 3, 2019

Why have I bought 2 packs of cigarettes this week, expecting them to be Marlboro black menthol 100's as the pack says, only to open them up and find regular Marlboro menthols inside?!?! Very disappointed! What are you going to do about this??? I buy 1-2 packs per day, and think the regular...

Marlboro / black menthol 100

Malboroplease on Feb 3, 2019

Bought a carton cuz I love the black menthol it's not to much but just perfect amount of menthol but the carton had malboro menthol cigs in all of the packs I am very dissatisfied and would like a refund seeing as cartons are not cheap nowadays my family was very dissatisfied seeing...

Marlboro / the app dropping and coupons disappointing without being redeemed.

Mean woman on Feb 3, 2019

This is my 14 complaint about the app and coupons costing my boyfriend, as well as myself over 25$ and counting. I have smoked this brand since I was 19. If some resolution as well as partial reimbursement is not made, I am switching to alternative brand. The mobile app will not load 80...

Marlboro / black menthols - shorts and 100's

TB D on Feb 3, 2019

I was a Newport smoker when I did smoke. I'm a smoker but a pack lasts me days. My husband however smokes a pack to two a day. We switched from Newport to Marlboro Black Menthol when they came out. We have been smoking them ever since even with the price increases here and there. Now...