The complaint has been investigated and
resolved to the customer's satisfactionResolved LG Refrigerator — cracked shelves
resolved to the customer's satisfaction
I usually don't complain and believe you get what you pay for, but...We bought an expensive LG fridge in October 2009. Only 14 months later and the plastic part of the shelves are cracking. One completely broke apart. I did an online chat with their customer support and the person on the other end was not helpful and ended the session abruptly without answering my questions. When I called LG, their only solution was for me to buy new shelves, at $50+ each. If I have to replace all of the cracked items in my fridge, we are nearing $600. My expensive fridge is getting more and more expensive! I will NEVER buy another LG product. It is not meant to be used, but looked at.