FILE A COMPLAINT

Fry's Electronics

Fry's Electronics Inc.

600 East Brokaw
San Jose, California
United States - 95112

Customer Service

+1 408 350 1484(Customer Service) 0 1
Mon9:00 AM - 1:00 AM
Tue9:00 AM - 1:00 AM
Wed9:00 AM - 1:00 AM
Thu9:00 AM - 1:00 AM
Fri9:00 AM - 1:00 AM
Sat9:00 AM - 1:00 AM
Sun9:00 AM - 1:00 AM
Frys.com/Returns
4000 Air Park Cove, Memphis, TN 38118

Complaints & Reviews

iphones

HI There, my name's Atef. i live in Dubai, UAE. i have contacted with a girl pretending that she is a sales manager at frys electronics company in Californaia, USA. her name is kate Bella Throne, i have already ordered 10 iphone units at the beginning around 8 months ago, i sent her some amount 800$ as she said then i will receive my goods and pay the rest of amount to the delivery company. therefore, i asked to send my goods many times, but she said i have to pay all the amount first. last 31th December 2019, i sent her the money 1750$, that was sent to her bitcoin wallet and she pretended that for her company wallet address, the delivery company manager contacted me aslo on whatsapp and promised to receive my items on last Friday 3 january 2020, but i have received a message from them telling me to pay 3500 $ again to deliver the goods because they are already on hold in Saudi Arabia custom department, so if i need my items i have to pay

Kindly check my email sent to DHL and your company regarding to the person as a sales manager at Fry's company but I found that they are scammers. I sent $2500, but they didn't gave me items of 3o unites of iPhones.

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  • Updated by Atefelghobary78 · Jan 05, 2020

    these are the company certificates she sent to me and her ID card to persuade me that she is already a sales manager at frys electronics ltd.

  • Do
    donut99 Jan 07, 2020

    You were scammed plain and simple. The request to pay via bitcoin is a dead giveaway. Frys Electronics has nothing to do with this. If the offer is too good to be true, then its a scam.

    1 Votes
  • At
    Atefelghobary78 Jan 07, 2020

    @donut99 thanks for your reply and your interest. could you please tell me what should i do with the person, if you are working at frys company please let me know.

    -1 Votes
  • Do
    donut99 Jan 07, 2020

    @Atefelghobary78 I'm not working with Frys electronics. The person whonscammed you is virtually untraceable unless you know someone who is an expert in finding people. Especially that you paid in bitcoin.

    0 Votes
  • At
    Atefelghobary78 Jan 08, 2020

    @donut99 who is supposed to be an expert in finding people or track them from your point of view?

    0 Votes
  • At
    Atefelghobary78 Jan 08, 2020

    @Atefelghobary78 could you tell me if that company would reply me about my complaint because i am really try to reach them by many ways but no way, thanks

    0 Votes
  • Do
    donut99 Jan 09, 2020

    @Atefelghobary78 Do yourself a favor and stop using the internet for a long time. Obviously you have been SCAMMED big time. Frys Electronics will not entertain your complaint because they don't have anything to do with what happened to you. The company certificates and ids sent to you are manipulated pictures. Anybody on their right mind would see the wrong spelling and grammar. And even the name of the contact person, its a celebrity name. Iphones are never sold this cheap.

    1 Votes

accused of illegitimate buying/stealing

I have came to Fry's on a Saturday Night October 12 2019, To purchase a Kitchenaid Mixer that was on...

Fry's Electronics

Honeywell water dispenser - room, cold and hot temps

Invoice No. [protected] purchased 11.4.18 the dispenser, and by the end of December 2018, the hot water tab no...

diamond hd gamecaster g1500 product issues

On Saturday I went to a store location of yours for the first time to get the Diamond HD Game Caster GC1500...

instant scratch off tickets

I went into fry's in Apache junction to use western union. The scratch off board was advertising new scratch...

printing cartridges

I'm extremely disappointed in your service and product regarding my ink cartridges being refilled. I arrived...

order online t3966483

Order # T3966483 was placed on Sunday 09/30/2018 at 11:00am online using a promo code for a discount, and I never received an email confirmation from the store. I called the store after 8 hours and they said the order was ready around 12:30 pm!!! come to pick up. I went there and I was disappointed, the item was OPEN BOX!!! this is not what said on the advertising.
After I spend 45 min in the store, in this time they tried to see if more units available in the store(the computer said four more units available!!!), I left the store and Eric Wayne the Customer Service Supervisor he assure me that they supposed to have one unit from Palo Alto shipped to Sunnyvale store so I can pick up today 10/01/2018.
Still with no email or phone from them and is 10:30 am.
Very disappointing with Fry's electronics, the way they are treating the customers, I'LL NEVER DO BUSINESS HERE IN THE FUTURE.
Regards,
Traian Pavel a past customer

order online t3966483

not satisfying online fulfillment experience

I ordered a BYTECH power bank with promo code online on Jul 17, 2018 and was told delivery will be on or...

non delivery of product

Frys Electronics. An honest opinion. As happened one day, my refridgerator gave out. I wasn't aware however...

very rude employee

I visited your store today to purchase two iPhones. I could not find anyone in the mobile electronics area...

zojirushi micom rice cooker ns-lgc05

False advertising on Zojirushi rice cooker model NS-LGC05 that it "Made in Japan" (see ad below) today 1/19/2018. Their intention on false advertising is very clear on the ad and they're trying to lure customers to the store.

I own Zojirushi 10-cup, made in Japan. Very happy with the product so I wanted to get a small one, 3-cup and "Made in Japan". They got me on this one. What wasted time!

zojirushi micom rice cooker ns-lgc05
zojirushi micom rice cooker ns-lgc05

same day delivery on a refrigerator, order t3130883

Order: T3130883 item: refrigerator store: Burbank, CA delivery scheduled for 1/17 @ 4pm, (yes, I was told...

Fry's Electronics

not satisfied

It used to be better.
Last time I ordered was terrible. I had to wait for 2 months before they eventually shipped my order. What kind of service is that?
You may say that probably they had a reason. I will surprise you, but no, they hadn't. The camera was always in stock, it's not popular among customers, so no one in the world needs it, I was the only one. However, they delayed its shipping several times due to unknown reasons I was never notified of.
Oh well, now it's on its way (though I have no idea if it arrives).

unable to obtain an rma number

Online order returns are handled via call-in phone number. No response via the service email. Phone line...

printer cannon mg3620

I purchased this printer on Nov.15, 2017. The store prices were a jumbled mess. I asked if they were on sale...

Stay away

They are scammers and thieves.
Several times I tried to purchase a laptop using my only one credit card that was issued a month ago and I paid using it before. so it was working well
But the website kept declining it. so I decided not to buy anything from fry's and bought almost the same laptop at the nearest mall.
But 2 days later that I was charged by fry's for the laptop I couldn't buy!!! very nice that they also don't answer my questions and I can't reach them.
If they think I am a millionaire they are mistaken. I will not give up until I get my money back!!!

soleus air 10000 btu air conditioner

Dear Fry's Electronics, I visited Renton store on Sunday July 30th to purchase a Soleus Air Ky-100 portable...

fry's need to improve their service.

I order online to store pick up( Brokaw, rd, SJ) at May-13-2017. I got a confirm mail said really to pick up...

Gas rewards

Customer No. [protected], Rosemary Morgan. I wrote to you last week about this and have received no reply...

Gas rewards points

ID NUMBER: [protected] This has happened more than once. I got gas at your new store on Lake Pleasant Pky...