cheating
Washine Machine worth Rs. 22500/- being sold at 25420/- by Panchkula LG Dealer.
LG Washing Machine, model Front loading WD 10490 TP was sold by Amar Electronics, Sector 14, Panchkula for Rs. 25420/- where as it was available at Rs. 22500 /- in the market. The customer Mr. Rajeev Kanda, resident of sector 10, Panchkula bought the machine on dated 14.07.09, Bill no. 1245, but later enquired the rates at other shops in Panchkula and Chandigarh and was stunned to know the difference of rate in a machine by Rs. 2920/-
The dealer was contacted to sort out this issue. He agreed that the difference is true but stated his inability to refund the extra charged money as the LG company is charging him extra than other dealers in the Tricity. This is the new way to loot the innocent customers who put their faith in these well established companies and their showrooms.
The complaint has been investigated and resolved to the customer’s satisfaction.
non replacement of defective split a. c.
Subject: loossing of cooling by split ac (lg)
Dear sir,
Non replacement of defective split a. c. (lg)
Model lsa 5wb2 vf
I come to know about you through website. I appreciate your services for solving the complaints of lg hence I hope that your will solve my complaint too.. my complaint is as under:-
I am a heart patient and gone for angio plasty surgery. as I feel un comfort during summer I purchased split ac for lg on 18.4.2008. with a period of six months gas were refilled as there were no coolling. after refilling gas, again machine were lossing coolling gradually. machine was repaired frequently hence I request lg noida as well sales office, ahmedabad (gujarat - india) through email and legal notice that as machine is defective please replace the same. I received message from local sales office of lg ahmedabad (gujarat) that they repaired once but not replace it as per warranty policy. my argument that the machine were defective during the warranty period and frequently were repaired. also suggested that if you are not going to replace it then:-
To carry out repairs with conditions that unit will work satisfactorily up to one year.
Extend warranty period of 1 year.
Further my demand for replacement of machine is also correct and valid because machine supplied is defective during the warranty period and requires frequently services. some mechanics sent during warranty period for periodical services were also not trained, they were finishing services within a time of 10 minutes, sometimes their views were contradicting each other. thus, in the whole issue, the problem is of defective machine and we are harassing on the account of said defective machine
I hope that you will to the needful in the matter.
Thanks
Ashok rangwani
Ahmedabad (gujarat - india)
The complaint has been investigated and resolved to the customer’s satisfaction.
no response to repeated request of repair
I am a resident of Gulshan-e-Shamim adjacent to Yasinabad Shamim Compound complain No. 200018, I am constantly trying to contact the concern officials of the so called customer services provided by LG Pakistan but despite the visit of their field technician whom I paid Rs. 200 for the visit to identify the fault and take necessary action required to repair or replace the split Ac. unit, a week ago nobody come to maintain or collect the faulty unit for maintinance, however Mr. Shahzad Butt who is supposed to be the focal person for complaint handling assured me that the desired job will be done by today but even after the promised date nobody from LG bothered to do so, rather they are doing lipservice to console the customer but contrary to the recognised business ethics they are behaving in a strange manner while I tried to remind them their promise, is there have any tru business policy of LG. Pakistan to entertain the complaints of their customers. I wish those who gothrough the nerration should takecare of buying LG Products, as the nightmare I experienced is at least enough for me to avoide LG Brand lifetime. my grievances are quite real and not the exaggeration I am not biased about the company but a victim of LG customer services department for Karachi. Regards, Shahzad Ul Haq.
The complaint has been investigated and resolved to the customer’s satisfaction.
dvd player/recorder rh387-m with 160 gb seagate hard drive
We bought our DVD Player/Recorder RH387-M in October last year(2008). At first everything was working fine, but after 2 months we started to get some problems; the DVD player would not read anymore discs. We called the company about this, and they sent us an email about not being able to qualify for their services despite saying on the phone that this is a very common problem with this specific model.
So for two months we were able to record onto dvd's, but little did we know that these dvds would not be readable for any other type of dvd player, we tried at least 4 different brands.
Now, not even 1 year after buying the product, all the functions are off and the DVD, for almost $300, is garbage.
Never buy any products from LG - Life is Good only for LG and not for their customers.
The complaint has been investigated and resolved to the customer’s satisfaction.
LG-LDA player does not play homemade DVD/CDs of any make or type. including single and DL dvds. I am sure it is the LG-LDA530 player as I have 2 other players in my house that play all the DVD/CDs in my collection. My complaints to LG have been kissed off, as too bad so sad, it was not designed to play homeburnt DVDs, which invalidates my entire collection of family videos. This is nothing short of theft, as all other players on the market seem to play all these "burnt" DVD/CDs with out a problem.
Immediately after warranty expired the display reported code Err IF. It has taken months to get an LG approved technical specialist to look at the fridge. Now that they have their solution is to start ordering parts and replacing until they eventually find the burned out components. Finally they call LG and determine they have to replace parts in the proper order - so we are starting again. Fridge ice machine is far too fragile. Approved technicians are not familiar with product. Definitely buy something else.
I PURCHASED AN LG REFRIGERATOR MODEL LMX25981ST, COST $3, 000. WITHIN A MONTH OR SO I WAS HAVING PROBLEMS, CUSTOMER SERV. EXTREMELY POOR. THEY TELL YOU NOT THEIR PROBLEM BEFORE YOU EVEN FINISH DESCRIBING THE ISSUE. I HAD ICEMAKER PROB. FIRST. AFTER REPAIRPERSON FIXED, HE LEFT ME A NEW ICEMAKER STILL IN THE BOX AND SAID "KEEP THIS YOU WILL NEED IT ". I WISH I WOULD HAVE RETURNED THE FRIDGE RIGHT THEN. IT IS A VERY NICE LOOKING APPLIANCE, BUT DO NOT LET THAT DECIEVE YOU, IT IS OF SUCH POOOOOOOR QUALITY AMERICANS SHOULD NEVER HAVE ACCEPTED IT IN THE FIRST PLACE. MY NEXT ISSUE, THAT STARTED W/IN A LITTLE OVER A MONTH AFTER PURCHASE, WAS A DARK SPOT THAT STARTED GROWING ACROSS THE INSIDE PIECE OF MY LOWER SHELF. THE CO. OF COURSE TOLD ME OVER THE PHONE IT WAS NOT THEIR PROBLEM. I EXPLAINED IT WAS INACCESSSIBLE AND I NEEDED TO HAVE IT LOOKED AT - REPAIRPERSON CAME OUT & TOLD ME IT WAS POOR QUALITY PLASTIC AND IT COULD NOT BE REPLACED, AS IT WOULD JUST COME BACK AGAIN. I TOOK THE ENTIRE BOTTOM PIECE OUT (THE ONLY WAY TO REMOVE)TO TRY AND CLEAN AS AN ODOR BEGAN AFFECTING EVERYTHING IN THE FRIDGE(MY FRIDGE WAS IMMACULATE). I HAD TO PRY PLASTIC PIECES APART TO GET ACCESS . THIS AREA WAS NOT MEANT TO BE ACCESSIBLE. I FOUND DARK BLACK MOLD GROWING. CALLED CO. -TOLD NOT THEIR FAULT OF COURSE. USED CLOROX & DRIED IN HOT SUN --DID THIS OVER & OVER FOR THE ENTIRE DAY. PUT IT BACK TOGETHER AND RETURNED TO FRIDGE. WITHIN 4-6WEEKS IT WAS BACK - NOTHING INSIDE FRIDGE WAS OLD OR SMELLY, MY REFRIGERATOR WAS SPOTLESS. NOW I CAN NO LONGER USE WATER/ICE DISPENSER DUE TO THE HORRIBLE TASTE. THE SMELL RUINS ANY FOOD THAT IS INSIDE FOR MORE THAN OVERNIGHT. THIS REFRIGERATOR IS COMPLETELY USELESS TO ME AND INTERESTINGLY LG HAS "NOTHING IN THEIR FILES IN REGARDS TO THE PROBLEM" . THIS COMPANY SHOULD BE INVESTIGATED AND HELD LIABLE FOR THE HUNDREDS OF COMPLAINTS THAT HAVE BEEN FILED AGAINST THEM BEGINNING LONG AGO. WE ARE SUPPOSE TO HAVE TAXPAYER MONEY GOING TO PROTECT THE TAX PAYING CONSUMER. THE ONLY PROTECTION SEEMS TO BE GOING TO THE VERY LOW QUALITY, HIGH PRICED COMPANY, IMPORTING THEIR PRODUCTS TO THE VERY PEOPLE WHO PAY FOR TO KEEP THE QUALITY CONTROL IN CHECK. A YEAR AFTER PURCHASE LG SENT ME A LETTER INFORMING ME THAT THE "SUPER ENERGY SAVINGS" THAT THEY ADVERTISED AT THE TIME OF PURCHASE WAS MISREPRESENTED AND MUCH LOWER. WOW TOO LATE FOR THE CONSUMER HUH ?-- GUESS WHO GETS AWAY WITH FRAUD ONCE AGAIN? WHEN WILL THE COMPANY WHO RECIEVES TAXPAYERS MONEY TO PROTECT US FROM THESE VERY COMPANIES, BE HELD ACCOUNTABLE TO DO WHAT THEY ARE PAID TO DO? WE CAN'T RETURN THE PRODUCT DUE TO BEING SCAMMED AT THE TIME OF PURCHASE, BUT THEY CAN SCAM US KNOWING, WORSE CASE SENARIO, THEY MAY HAVE TO INFORM US LATER AND PRETEND TO TWEEK SOMETHING AFTER THEY PROFIT FROM OVERSTATING THE FACTS!
I have booked a microwave at Kara Baazar, Motijheel, Kanpur from LG Electronics (Stall) on dt. 26/12/2010.After 3-4 days i received a phone call from Friends Radio, Birhana Road, Kanpur that the model no. 7649 lw which i booked was not available and they told us that we will receive the above product within 2-3 days.But till now i haven't receeived it.
So kindly please go through my complain and take a quick action.
Vivek Garg
43/162, Dhobi Mohal, Chowk,
Kanpur
Mob no.:[protected]
I bought one about five years ago and worked great. I remodeled my kitchen by installing hard wood floors and within one year the freezer will have ice in back of the draw which if I do not remove it in time it turns to water and ruined my hardwood floors, I called my insurance company a contractor inspected it and he then sent in a engineer which wrote up a five page story how my floors were installed wron. BS, I have been a contractor for many years, and yes I have seen hardwood floors have a problem and it was easily fixed. Mine can not be fixed and I need a whole new floor.
LG refrigerator stopped working 8/19/11. Sears and LG. notified, sear came to ascess problem 8/20/11 .LG states we have Service Hub in your states that could do the work tomorrow, but sear has to fit it because we have a contract with them. Schedule repair date 8/31/11. Sear called at 2:30 pm to “Cancel”. Stating our service tech. had to go home sick, RESCHEDULE ME FOR 9/12/11. First date advailable for two- men service repair.That mean no refrigertor from 8/19/11 – 9/12/11 That is TOO LONG..
Customer service that is a laugh spoke with SIX different people with very litte english, very short with me.Leaving me on the line for 40 + min. waiting for a supervisor. No different in her attitude, just as bad.Mind you it is 95 degree here
I 'm having some problem in my fridge. A pungent smell is coming inside it and it is also making some some sounds, when it is plugged in. I've lodged a complaint on 19th september in the morning at 7:45 am to the customer care service.The person said that the engineer would attend it within 24 hours. The local person contacted me at 10 am and repeated the same. but as usual nobody comes, When i contacted the local dealer nobody was picking up the phone.For 5 times I tailked to the customer care person and at last in the evening at 7.00 the local one said that due to ID none of the engineers are available, only one is here but he has gone to Shakti nagar. Again I contacted the customer care and the person give the number of the Head of customer care Uttar Pradesh but the person already left the office and the mobile is switched off . My fridge is under Warranty period and I'm facing such troubles to get it repaired. I've not the idea that the after sales service of LG company is so bad.
MOdel LFD21860 bottom drawer freezer two door refrigerator. Glide 'N Serve drawer top plastic cover sags, prevents flipper top from closing properly. Two Crisper Drawers are mounted on a design flawed plastic panel which breaks too easily. We have replaced these parts two times. They won't replace them free of charge at at. Although we've had our fridge for 5 years, when you purchase parts that break in the same places on two occasions there is a problem with the design. It turns out LG has had to redesign some of these parts on their products. IT SHOULD HAVE BEEN DESIGNED PROPERLY FROM THE BEGINNING. They do not stand behind their products as they should. I called four times and got terminal HOLD. In conclusion, they will not do anything to help me. I WILL NEVER BUY ANOTHER LG PRODUCT, PERIOD. I would also suggest you look elsewhere for a better made product and company! We purchased parts TWO TIMES AND THESE SAME PARTS KEEP BREAKING!
I bought a refrigerator LG brand on 6th of oct.2012, from Standard electric company Trichy.After about 15 days it stopped working.No cooling.Called up the stores from where we got the fridge.They gave contact number to LG toll free number1800 180 9999.they gave this number RNA121027083722.They said authorised LG service centre people will attend.Afterwards problem started--now human problem.clubbed with irritation that brand new fridge suddenly stopped working, calling these service guys every now and then to ensure they arrive home when there is no power cut to help me out of this problem was a menace.The people working in service finally came home on the 4th day evening 3.30pm told that oil has clogged up somewhere in the tube.someone else will come some day later with equipment, it might take a minimum of 2 hours work.Puzzled i called up centre when the immediate boss tells me that another guy will be there to attend in 2 or 3 days.i felt it was hell.called LG office in Delhi after 10 minutes she says gas has to refilled! in a brand new fridge?the service person meanwhile treats me as if i am uneducated ### and even asks me to speak decently!he was ### sure it was nobody;s fault and the shop wont replace it also though only 15 days passed and it is in warranty period.God save us consumers from the anarchy of service people.isn't it an irony they call themselves service engineers.
I have dealt with LG now two times. Neither one was a good experience. The first time I called them about my stainless still dishwasher rusting on the outside along with my microwave. It was within the first year of purchase and they said they do not guarantee the quality of stainless still they use and cannot help me.
Now today I just called because I tried to clean my 30in wall oven and a code F-9 came up with their 1-800 number to call them about the error. The customer representative could not tell me what the code was or where I could find my cereal number for the oven at. Then when I asked for a manager she put me on hold for 12 min. From their she came back to tell me he still isn’t available and by that time I found the number and she proceeded to tell me well I told you inside the oven. She was very rude and not understanding. She did not have the intent to care for the customer. I asked her if it was on worrenty and she said she dose not know because I do not have my original purchase receipt and the oven was made in 2008 and that is why I am giving you the repare shop to call and see what your problem is. I am doing this to help you (very rudly). The customer representative was very unprofessional and rude and will never purchase an LG again.
I needed to get my refrigerator yet and will not go with LG between their quality and customer service they do not deserve to be in business.
sir
we have bought a LG SXS refrigerator having model no GR-P247JHM on 5 march 2011.
After a while its display unit is not working, although we have complained many times on the local level, it is not changed yet .
lcd tv is junk/bad customer service
I bought a LG 37" LCD 2 years ago and the picture is now junk. I called LG to see if they could either fix it or help me get it fixed. They said they couldn't help me because it was no longer under warranty. I can somewhat understand that, but when you spend $1400 on something you expect it to last longer than 2 years. I mean they couldn't help in any way in trying to get it fixed, ie. me sending it in and paying for it, them sending out a service person and me paying for it. The only advice they could give me on getting it fixed was to see if the store where I bought it could help. This company makes these TV's, takes your money and when they crap out on you is not willing to help in any way. LG is junk and I will never purchase anything made by them again.
The complaint has been investigated and resolved to the customer’s satisfaction.
I also purchased an LG LCD 27" and paid $2200 cdn. The warranty was over by two months and they would not honor the warranty. Now they did tell me that they have made exceptions in the past when the warranty expired but in my case they changed the policy and I was told too bad we cant help you.
I was a loyal supporter of there brands and will never ever purchase any LG products in the future. No T.V's should break down after two years.
lg india officials and service engineers are hand in glove doing fraud on its customers
LG India and its service engineer are doing fraud with unsuspecting customer. When a customer register a complain, its service engineers visits and they replaces the original parts with faulty and duplicate one and charge to the customer. Once this is done, they get the record of the complain removed from the system with the help of LG official, so that the customer can not be able to prove it. Many of official, customer care people and service engineers are hand in glove in this fraud.If any person get caught by a customer red handed they simply close that service center to cover the entire farud. So next time you buy a LG product please beware of its service centers.
The complaint has been investigated and resolved to the customer’s satisfaction.
defective product
Purchased over a dozen lg model lp070ced air-conditioners (ptac's) and have had many problems. internal fan motor constantly goes our so that it cannot blow cold air. believe it or not lg is still installing fan motors that have problems. they still have not addressed the problem. five problems in less than a year of service. I would not recommend this unit to your worst enemy.
The complaint has been investigated and resolved to the customer’s satisfaction.
poor service
I have an LG microwave oven. About one month back it started showing errors in its display system. On lodging a complaint, it was attended to thrice by technicians from LG Electronics. First, the circuit board was replaced, then the heating device was replaced. Even then, the oven failed to work properly. The technician then said that the transformer needed to be replaced. The next day another technician checked the oven and said that the transformer was OK but something was wrong with the switches. After that nobody has come to attend to the oven, despite giving repeated reminders.
IS THIS THE KIND OF SERVICE EXPECTED FROM SUCH A REPUTED COMPANY? THEY CAN'T HIRE COMPETENT TECHNICIANS?
The complaint has been investigated and resolved to the customer’s satisfaction.
I find this to be par for the course for LG. I just bought a new microwave oven that does not work It hasn't worked since the day it was delivered. LG would rather send technicians to my house rather than replace the unit (only $188). I find the policy for repair/replacement to be very foolish because rather than take the $188 loss for replacing my defective unit, they are sending appliance repair technicians and leaving me without a microwave for over a month and the problem still has not been resolved. $188. That is what they must be seeing as the bottom line- not the cost of every appliance that I will buy for the rest of my life. Bad business.
failure to return repaired items
After buying a new LG E-500 notebook, last summer, from CompUSA and having the screen fail as well as typing key problems I fought with CompUSA and LG services over warrantee repairs (which took three months) and then sent the unit from Belize C.A., where I am located, to Canada, as requested by LG. for the stated repairs.
After two more months, the unit was returned to to me through a USA friend traveling here to see me and I found that the power cord was not returned, thus, a useless notebook.
I have been in e-mail contact with the "repair agent", CCS GROUP, in Canada for the past 5 weeks, seeking the power cord.
They no longer reply. The only statement they made, three weeks into the "discussion" was that LG would send them another cord for, for me ( no time, no place, no further replys)
NEVER EVER BY AN L G ANYTHING. I can't believe I found a company worse than SONY to deal with, but I did.
At this point, you can buy my worthless computer for $800 if you have a power cord. I don't!
The complaint has been investigated and resolved to the customer’s satisfaction.
sir,
i have registered a compliant on 02 sep at lg customer care helpline about my "pc not working'.
i got the msg that it will attended within 24hrs. my request id is C1090223716. till today it was not attended. in between i have given a remainder also.
further i state that it a lg pc with warrenty.
i wanted to know the motherboard configration of my pc.
CGF NO-Y5GFTP1 BLI03IN
S/N-709NLMJ000323
We bought our DVD Player/Recorder RH387-M with in October last year(2008). At first everything thing was working fine, but after 2 months we started to get some problems; the DVD player would not read anymore discs. we called the company about this, and they sent us an email about not being able to qualify for their service despite saying on the phone that this is a very common problem with this specific model. So for two months we were able to record onto dvd's, but little did we know that these dvds would not be readable for any other type of dvd player, we tried at least 4 different brands.
Never buy any products from LG - Life is Good only for LG and not for their customers.
poor quality of product and worst support.
Mail Sent to LG MD on 11 Jul 09.
Response Awaited:
Dear Sir,
Everybody likes 24X7 Support, Call Attend Time within 24 Hours which LG Commits for their Precious Customers, keeping this view I have purchased one Window AC
Model LWA 18 F1 RDL1
SNo. HDT - 601NLNC0004711N
I think that i have done a big mistake to purchase LG Brand as after lodging the complain I find following things which i would like to put in your notice.
About Your Call Centre, Service Centre and Officer:
9th July I lodge the complaint and i came to know that it will be attend within 24 Hours through Servo Desk, Noida Service Centre. But nobody turned up till whole day, at night I received one call at 8.10 PM from Service Centre Engineer (Cell No.[protected] Mr. Jagpreet Singh) and he himself fixed the appointment for 11th July at 9.00 AM,
Anyway I waited till 11.00 AM then i called Service Engineer and i found his phone was off then I called Mr. Neeraj (Service In charge Servo Desk Noida Cell No. [protected]) but phone has been picked by her wife in office hours as 11.00 AM, well then i called Call centre (011-[protected]) and their I have spoken with 3 call centre executives Name Mr. Aditiya, Mr. Sahdab Hussain from them I had taken "call centre officer" cell no. (MS Vaishali -[protected]) to discuss about problem but even after trying 20 -25 times and sending SMS i have not received any response, again I called call centre from there I have spoken to Ms Versha, she put me on con call with Mr. Neeraj (Servo Desk) and then they arranged one Engineer Name Mr. Murli ([protected]) he came to my place and checked my AC for Max to Max 2 Min. and confirmed that GAS LEAKAGE Problem and suggested that in such cases we use to pick the AC at our service Centre and somebody will pick the AC from my home at around 5.00 PM, he also told me that the Place where AC has been Installed is not Appropriate which was suggested through your LG Engineer at the time of installation and for that reason i lodged the complaint two times already. Well i myself waited whole day for him then i have spoken to Mr. Ajay Chawla ([protected] at 8.30 PM.) from there I have got Mr. Atul's No. ([protected]), he apologized and informed me that somebody will visit my place and install standby AC at my home at around 11.00 PM (11Th July 09) then at around 10.10 PM. I received phone call from Mr. Murli ([protected]) and he apologise and informed me that we are unable to provide Standby AC tonight, we will pick your AC on 12th July 09 Morning and deliver on same day.
Enough is Enough
Well sir after doing this much exercise now I don’t want to get it repaired, I want somebody should pick this antique Piece from my home and help me to forget this episode. I am going to buy New AC from other Vendor.
Call ID: N9C70911926 Dated 9 Jul 2009.
--
Regards,
Anurag Gupta
Plot N0. 9/2/6, Sector 9,
Near Judge Colony,
Vaishali, Ghaziabad
The complaint has been investigated and resolved to the customer’s satisfaction.
lg india - fraud by lg
I am from Vaishali, GZB and having a LG 1.5 Window AC which is now aprox 2.5 year old, I am having problem from 2 months that If the external temperature is more than 31c it stop working.
I had logged a complaint on 27/06/2009 to LG customer care and on 29/06/2009 they send two person from Servotax Services to check and without touch any part of AC, said that its a gas leakage problem and need to be carried to their services center. And they had taked 330 Rs as their service charge and informed that tomorrow their workers will come and will carry the AC to the service center.
It is 12/07/2009 today and no one came from the service center. I have called the LG customer care and every time they give a new number to contact but some are not picking the call and some are again give a new person number to contact or saying that soon they will solve it.
The numbers I got to contact :
[protected] - Vikash Batra – he never picked the call
[protected] - Vaishali – she always said will solve it soon
[protected] - Servotax Services – this person given a new number to contact as he cannot help.
[protected] - Servotax Services – this is the new number but he/she never picked the call.
* Each number I have tried for more than 4 – 60 minutes to contact every day.
Thanks,
Shashi Pandey
[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
ac not cooling
This problem exist for last 2 years. FIrst time i am seeing this site. I have bought a LG 2 ton Split A/C. Just after finishing the first year, the problem started. The room will get cooled for 10 minutes after that A/C compressor is tripping. LG service people came and replace almost all parts of the A/C but still same. Now it is the second year. Another hot weather season in UAE. I went to other A/C service people and they also saying this cannot be repaired.
The complaint has been investigated and resolved to the customer’s satisfaction.
selling counterfeit products that they make
They are selling counterfeit windmills that they took from Calla Breeze wind turbine company.They are saying that they are the manufacturer of them when they are not.they have stated it to customers that have been in contact with me about this.I have customers that have sent me pictures of the items and they are indeed counterfeits being passed off as one of my windmills.
The complaint has been investigated and resolved to the customer’s satisfaction.
LG-Wholesale, Global Trailor, Legion Global etc. etc. etc.
Is by far the worst company ever. My husband and I ordered a mini-bike for our boys last year for Christmas. We finally got the mini-bike on Christmas Eve and needless to say it has never worked. I have called them, emailed them, and absolutely nothing worked. I payed via my bank account instead of my Credit Card. ( A mistake that will never be made again.) Because I payed that way I was unable to get any of my money back.
This company needs to be shut down for good. And the people involved in running this scam operation should be in prison.
Amy
Arkansas
Check this out...
I support Calla Breeze's complaint. EFI pull the same song and dance on me.
I just called my Credit card co. told them of the fraud on EFI's part. The payment was credited back to my credit card.
As for EFI, I won't mind it if they try to fight it. I'd love to half them in court...anywhere/anytime.
Don't this they TRIED to scam me contact me. My facts are in order and supported by e-mails.
Guess that shut them up!
5 words. Ed Winds. Ebay. 4500greatstuff951-2009. Scam.
How are the new Ebay listings going for you?
Well we have only sold under one name and that is Calla Breeze.LG wholesales or EFI or Global trailers or many of the only names are who you are talking about here they sold Calla Breeze windmills from Calla Breeze Turbine Company before Chris Briden and his brother Gary Briden thought that they could cut out the Manufacturer and start to make counterfeit Calla Breeze windmills.Even now with a law suit pending against EFI they have changed their design but are still using Calla Breeze technology .
By the way they did buy them from Calla Breeze.Just enough to get all the positive feedback they needed before switching them out with the counterfeit products.Many customers are now filling a class action law suit against EFI or who ever they go by for bate and switch, fraud, and other crimes performed by the Duo Brothers of Briden fraud.
If you want the real truth about the brothers just go do a Google search on them or any of their companies.Every one of them has multi lawsuits filled against them.complaints.BBB reports that just don't stop.
I will not stop until I see both of them placed in jail.
WHY WORK IN AMERICA WHEN YOU CAN STEAL SOMEBODY ELSES HARD WORK? IS THAT NOT YOUR FAVORITE SAYING CHRIS BRIDEN?
The Briden Brothers are criminals
and need to go to jail before they rip of any other hard working people!
Either LG took them from CallaBreeze, or they are manufacturing counterfeits. You can't have it both ways. How did they "take" them if they didn't buy them from Callabreeze in the first place? Steal them in California and take them to Illinois? LG and Callabreeze were both using the same pictures of their windmills for quite a while. Maybe LG bought some Callabreeze windmills and reverse engineered a better model, and Callabreese is just pissed.
Callabreeze was selling their windmills on Ebay under another name until there were so many complaints about customers paying money but not ever getting their windmills that they stopped selling there. Or maybe got kicked off Ebay, I don't know. Both these companies have sold under a lot of different names on Ebay and elsewhere, and both have had a lot of complaints. I wouldn't buy from either one of them if I were you.
scam
--- On Thu, 4/6/09, LG Payment Release Office wrote:
From: LG Payment Release Office
Subject: Contact Skynet Express Courier For Your Prize Delivery
To: [protected]@yahoo.com
Cc: [protected]@yahoo.com
Date: Thursday, 4 June, 2009, 9:22 AM
LG Electronics Company.
Berkshire RG12 1LF,
United Kingdom.
MOTTO: FIGHTING POVERTY AROUND THE WORLD
(Customers Services).
=========================
SERIAL NO: LG-4038-581
Attn: Paul Mackenzie,
Your claims have been authenticated by this office and your winning notification is passed as genuine from LG Electronics Company Office in United Kingdom. Thus, you have been approved to receive your prize winnings of £500, 000.00 (Five Hundred Thousand Pound Sterlings). Each email were selected from over 30, 000 company and 50, 000, 000 individual email addresses . Each email address attached to a ticket number. Your email address([protected]@yahoo.com) was selected along with 2 others. Your SERIAL NO IS LG -4038-581, You are to contact SKYNET EXPRESS COURIER COMPANY Our Affiliate Delivery Company immediately with the following information for your prize delivery:
1, Your Serial NO : LG -4038-581
2, Your Full Names
3, Your Contact Phone Numbers.
4, Your Complete Residential Address.
5, Your Country
6, A medium of identification, ie either a copy of
drivers license or international passport or any other
legal means of identification.
Contact Person: Mr. George Walters,
(Dispatch Officer), Skynet Express Courier Company.
Email: skynet.[protected]@yahoo.co.uk
Phone: +[protected]
Your award funds could be timely delivered to you at your stated mailing address. And be advised to keep us informed of your correspondence with the SKYNET EXPRESS COURIER COMPANY.
On behalf of LG Electronics Company, Congratulatons once again from us.
Sincerely,
Mr. Brown Williams
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The complaint has been investigated and resolved to the customer’s satisfaction.
smelly bad for your health
Terrible LG washing machine. I've had it for 4 years and about 2 years ago it started to smell mildewy. We live out in the country and on a water well system which is high in iron, so I thought it was that! I did read the manual and cleaned the filter and drained the water and on and on and on. When I called costumer service they only told me to do what I had already done. Again, kept thinking it was an isolated incident due to my water. They never suggested to get a tech to take a look at the problem, even though I had wasted more money on an extended warrenty>>>>
Then I went on the net and read all the 100s of stories posted by people which mirrored my situation. It is not my water, or anything I have done or didn't do. I leave the stupid door open all the time, my husband and I fight about that all the time as we all keep banging into it. I even take out the soap dispenser after each wash and clean the rubber. I have tried Tilex and Affresh and on and on, it still stinks..
I am sick of the way my clothes smell and the stinky washer. One interesting thing I also discovered was when I took out the soap dispenser while the wahser was running on the spin cycle and I took a look inside the rubber tube with a flash light, I found so much water sitting there that was not draining out! It was splashing around. Once the cycle was done, I took a long stick with a towle and when I took the towle out it was soaked and was black! I wonder where they tell you about that in the manuel? Those of you who were unfotunate enough to buy this piece of ---- should try this.
The company won't do anything. There are a few class action law suites in the United States against LG and others who have this faulty design. ANYONE KNOW OF ANY LAW SUITES IN CANADA? OR HOW WE CAN START ONE? What happened to mold and mildew being a health hazard? My husband and younger son have sever allergies and this only adds to their misery.
If anyone knows what us Canadains can do about this please post it on this site. PLEASE>...
R. Bell
Does anyone know if there has been a class action suit brought in Canada for LG front load washers and this mold issue?
Is your machine a front load washing machine? If so then there may be a design defect that causes mildew build up. Here is a link to some of the class actions relating to this product. Good luck and email me under the "Contact Us" tab at www.classadvocate.com if you need more information. You are definitely not alone with this one.
The trick for you might be to find a Canadian law firm. Good luck.
George
http://www.classadvocate.com/?direct=y&category=product&product_level1%5B%5D=1220%3A1546
poor performance/cust. sv.
We purchased LG washer, dryer, refridgerator & dishwasher all at the same time 2 years ago. We spent thousands of dollars on the appliances. In the first 2 months the dishwasher motor burned out and was replaced. Then, 1 year and 6 months after the purchace there was a fire in the refridgerator from the light source. Now, 2 years from the purchase the washing machine is dead. No power to it at all. The outlet has power and there is power going into the electrical cord, but the machine is dead. Customer service says that LG won't stand behind their machines after the one year manufacturer warranty and we're on our own to fix it. Never, never buy LG appliances. They stink!
The complaint has been investigated and resolved to the customer’s satisfaction.
I, too, purchased LG appliances three years ago, French door refrigerator, already replaced broken parts, cheaply made, the oven had to have the circuit board replaced (right after the waaranty ran out) the door to the range is rusting and I'm scared to use the self-cleaning oven because the repairman told me that was the cause of the circuit board blowing! I will never buy another LG appliance they are JUNK!
I Purchased a LG Fridge Model No: 365YM0G5 through Neha Electronics (P) Ltd., LG dealer in Mayur Vihar Phase-I Delhi vide bill no.0019503 book no.391 dated 06/04/2010. i am facing problem with my refrigerator which i purchased is causing rust on the door part of the refrigerator body, for the same i have already loged a complaint to the LG customer care centre (Complaint no. RNA110103042940 & RNA110118026008) but no action has been taken yet, after complaining a representative came at my place and told me that rust which is occuring on the body of the refrigerator is a manufacturing defect which needs replacement of the Main Door of the Fridge within a week time. So far, nobody has come to replace the same. On 19/01/2011 when I talked to your call centre regarding my complaint one Mr. Anuj told me that your call has been closed due to non warranty of parts and customer is “not agree to chargeable basis”. But when I checked on internet there is one year warranty is showing for the parts of fridge.
Repeated reminder & E-mail. No action has been taken in this regard.
I advise to people do not purchase LG product because LG's after sales service is very poor.
I had to take off and repair our over the stove venting microwave unit. The stainless steel skin on the door came loose and you could not open the door.. The unit has been in service less than 2 years! I Would never even consider calling customer service nor would I purchase an LG product again...
Our LG washing machine leaks. It was next to impossible to get through on the phone and get a service person out there. Even after they showed up and supposedly fixed it, it still leaks. We've only had it 6 months. What a piece of crap!
broke after 2 years
I purchased the LG Refrigerator - French Door / Bottom Freezer LG model LFC22760. On its 2 year anniversary, the door broke. It turns out there is a very cheaply made plastic part that clips to the body that keeps each side door shut. Without it, the broken side doesn't positively seal. Online, the replacement part costs $85, and includes the entire door gasket. I've never had a large appliance break in so little time. Conceivably, I will need to buy 5-10 of them (2 doors...) over the life of the refrig. I'm disappointed - styling is great, but quality says Don't Buy LG!
The complaint has been investigated and resolved to the customer’s satisfaction.
poor customer service
We purchased and entire kitchen suite of appliances from LG Electronics and within two months had an issue with the icemaker. For the next 7 months the icemaker was change 4 times, the computer was changed, the control valve was changed along with the harness. It was finally determined that the refrigerator was unrepairable and would be replaced. The problem was that the model we have is no longer available and we had to take one that did not match the rest of the appliances. It was our problem not theirs and they would do nothing to make it right. We waited a long time to remodel our kitchen and we made sure that all the appliance matched, but because LG dragged the repair process out for 7 months when it came time to replace the defective unit, a matching unit was no longer available. LG has one of the poorest customer service organizations I have ever dealt with, DO NO BUY THEIR PRODUCTS.
The complaint has been investigated and resolved to the customer’s satisfaction.
bad quality
I bought an lg 32 inch lcd tv exactly 2 years ago. and yesterday I turned on the tv only to see a that the screen is not working. and this tv is only two years old! and they dnt come cheap either!
So thank you lg, because samsung now has a new customer. I will never buy another lg product of any sort ever again. for a tv to last only 2 years is simply not good enough. you spend money on these things and you expect them to last you a long time. especially if you buying (well so I thought) an lg product!
The complaint has been investigated and resolved to the customer’s satisfaction.
I will be going to SAMSUNG also. On my" LG TV The Power Standby Indicator sits and flashes on and off and can not be switched off even when plug pulled and replugged. It has taken up to 12 hrs. to get TV turned on. ( All over a $3.50 capacitor)
I purchased an lg tv model 47 le5400 12/26/10.
On 3/10/11 the tv breaks down no sound or picture but when powered on lg insignia illuminates so I know voltage isn't the problem. I do service on alot of high end appliances such as subzero, wolf, Bosch etc...
I kinda know how these things work. I call lg and their customer service skills are piss poor. They have your money now and we the consumer are stuck with crap. They set up an appt. For the guy to come out and look at it and let me tell he didn't even know how to turn it on. He also stated he had a service manual at his shop, but he didn't think to bring it and he would need to take it to his shop b/c he wanted to call tech line. He had a cell phone and I had two that he could've used but he refused to call from my home. Called lg and explained the situation but they don't care. I will never have another lg product
LG Infinia 60PK950 60-inch 1080p Plasma HDTV (Electronics)
I had this TV and loved it for 90 days and than the problems have started. Right now I have been with out TV for a about 60 days. LG customer service is a disaster...horrible they just read scripts, lie to you and even hang up on you when you catch them in a lie. In all fairness to Amazon I purchased through Magnolia or Best Buy. So right now BB will not help other than sending geek squad to "fix it" LOL yeah right most of those guys are pimple faced kids who I would not trust hooking up my TV let alone testing and replacing circuit boards. LG has sent 3 repair people out to my house to fix it.
GUY number 1
I thought great he made and evening appointment quickly and seemed to be on the ball. Than he came to my house...wow...
Took 2 hours of messing around to tell me my Y sustain board is broke and needs to be replaced. After waiting a week for parts he replaced Y sustain board and it did not fix the issue. He plays around for another 2 hours and than says I need to bring my 60 inch tv to his shop...Excuse me I am not bringing it anywhere your supposed to fix it in my home. Secondly if it breaks on the way there or in your shop I will be out a $2200 TV.
Call LG back and after being on hold for an hour finally get a completely disinterested customer service rep who was reading from one of those lovely little scripts and tells me that they can send someone else out who is highly recommended or I can wait 2 weeks for LG service itself. 2 weeks? I mean come on already at this point you should be replacing my TV it is brand new...oh but wait LG does not consider a 80 day old TV brand new, they act like it is my old POS i need fixed.
I mean come on LG this is your flagship model Plasma TV at the time I purchased it. IT was a $3000 TV and I got Best buy to match Amazon Price for $2200, not some Walmart special that is substandard and uses cheap parts.
They than proceed to tell me that they will only at their choosing replace the TV when they feel they have exhausted all other options. And than I will get a refurb TV at that! Add to this insult the fact they can replace it with a "like model" (which means it can be a 50 inch cheaper model) and I should be happy about it. WTF! So frustrated as all hell I book the next repair clowns that come out in 5 days.
Guy number 2
Comes out to my house looks at the TV and can not figure out if the TV is even on or not...what a [censor]. I have to help him understand how I know the TV is actually on. He than pulls out the volt meter (oh no flash backs of the fool above who used the volt meter for 2 hours) and says he finds the problem in about 5 minutes. Cool he says the last guy was on track with the Y sustain but it is actually the buffer board that plugs into the Y sustain that was causing the problem. Allright now were getting somewhere. Wait another week for Dumb LG to ship parts, than another 4 days for company to have free opening for fixing TV. after waiting all day since they only will give you an 8 hour window, they showed up the last hour they could have...real nice.
So he replaces the board we get giddy with excitement and boom nothing happens. I mean it's like a standup comic who bombs the puch line right as the rim shot is given. He looks for more problems cant find any after an hour and says he is going to recommend to LG that it be replaced.
I wait 2 days and call LG and repair guy recommend that it be replaced was never recieved at LG even though reapir company says they did. LG makes up some lie about repair service being allergic to animals in my house and that they could not fix the TV due to the animals. WHAT! ARE YOU F ING KIDDING ME! THIS IS SOME BS JOKE RIGHT? But no they were quite serious. So after debating and hour with the lower Juan Wilson (I am sure not his real name, keep in mind I wait 43 miutes to reach Juan so now almost 2 hours) I finally get the answer I am looking for, I need to speak to the Executive service team (the people above the standard schmoe who will not help me). Oh and how convient they left 30 minutes ago. Rage consumes me and I dream of driving up to LG headquaters and throwing the TV threw the CEO's window and it hits him on the head causing him to see the "light"...but alais I come back down to earth ...it is a 60 inch TV after all, I am big and strong but not sure how far I could throw the TV. Hang up and realize I have to wait until monday this is now friday night.
Call on monday morning at work and get the 28 minute wait..hey were improving on customer service times now...whohooo
I get someone who they put on the phone who barely speaks english. I am not racist but come on LG Why in gods name would you put someone on the phone with a US citizen who can not speak in complete english sentences? They end up hanging up on me as I tried to get them to understand the issue for 30 minutes...put me on hold after telling me they finally understood the issues...OMG really...
Another call to LG and another 50 minute wait this time (hope your like your 800 number bill LG ...jagoffs) I get someone in atlanta that was nice (getting excited maybe they will finally be the one to help me) she gets me in queue for exceutive service team (good lord, another 15 min wait). I get the executive service team and of course they have attitude right away (look if you dont want to do the fing job I am sure there is people out there who are unemployed who would love the chance lady) and she gives the standard company lines and scripts and proceeds to lie to me and tells me she cant book and direct LG tech since there are none in my area...but wait two other people told me their were...she's BS me and I caught her in a lie and I call her on it. She gets flustered and shuts down. She is pretty much telling me I should feel lucky if they will even fix the TV at all, this after I spent $2200 on a $3K TV.
After some interesting debating again, she will not do anything but book more repair fools to come out.
Repair Guy 3 comes out and says Z sustain board is problem and he has seen this issue with LG before and even tells me that LG has had many problems with Z boards and how the cheap chinese part is to blame. Sounds like my kind of guy..but hey come on I am skeptical...I have heard this answer before.
Another week wait for parts and another 4 days for open repair appointment. Guy comes out with part and big surpise ...part no workie...
Now I am stuck in LG hell wanting to send a 4th repair company out...I just want an FING TV that works and get what I paid for...
Not sure where this will end up or if I am out my $2200 bucks...but this should be enough warning to help others not make the same mistake I did...
Funny thing is I work for a cellphone company and we carry LG phones..only after speaking with others in the company and sharing my story do I hear about how bad LG phones are as well. Shoot sounds like LG has a common theme going...lets Screw the customer to make some money. Sure fire way to go out of business in my book but hey whatever.
So please no matter what you do keep your money and buy something else but LG.
My LG 42pc3d has broken for the second time in 3 years. No picture just sound needs a new y sus board. Its a lemon lots of problems with LG TV's and other products. just do a search. Do yourself a favour and buy another brand. Customer service is horrid!
lg remote is not working properly
new phone — part missing
I purchased a new LG cell phone in a sealed package. Upon opening the package and reading the enclosed user guide-page 5 states "Check To Make Sure That You Have All The Parts Shown Below"-which includes a headset that was missing from the package. After trying to go back to the store purchased at (Sears) I was told that because it was a sealed package with a part missing I would have to contact the LG Customer Service Dept. and have them send me the missing item at no charge. What a joke, after talking to a CSR person followd by 2 CSR managers and even faxing to one of the managers a copy of page 5 in the user guide, I was told they would not send me a replacement for the missing headset at no charge--I would have to purchase the item at regular price. How can it be that any company that gives a consumer a clearly written user guide showing all the parts that should be shipped with an item could possibly tell the consumer--we will not provide the missing part at no charge? This is ridiculous, if not downright illegal. Never will purchase any item large or small from a company that rips off it's customers like LG does.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hollo,
1. I have LG mobile phone. Old one but I love it very much.I lost faith in LG these days, where as I had every thing LG with me. I have spent more than the cost of the set by now. There is no place in India i tied to get battery for my set. The model is ccc 600. Can you help me to regain he lost hope. I wwill be at bnvenu1959@gmail.com
We bought three LG 5500 phones in May, 2009. By August one failed completely. No visual. Total darkness. The second cracked and bled though so nothing could be seen on the screen. Service dept. wanted me to pay for repair. Products suck. Don't buy them
I bought my son LG 5500 in may 2009, now in October 2009, his screen started being upside down and now is blank most of the time. Very disappointed.
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