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Vizio Customer Care Service


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United States - 92618

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Vizio Complaints & Reviews

Vizio / Television e48u-d0

NL? on Apr 4, 2017
My husband purchased a television for me 11/25/16. The picture on my television started going black and then coming back on. I went to Best Buy where the television was purchased, to enquire as to why this was happening and how to rectify it. I was informed that the back light was going on...

Vizio / Vizio e420i-a1 42-inch 1080p 120hz led smart hdtv

Julie Prince on Mar 14, 2017
I am writing because the TV listed above was purchased 2/17/2013 by me. At this time I also purchased a 4 year Warranty. I am a disabled senior citizen and am on a very low fixed income. When I purchased this TV I knew that I was going to have some health issues and wanted this TV to last...

Vizio / vizio smartcast™ 40” 5.1 sound bar system (sb4051-d5)

Jose Cabrera on Mar 6, 2017
I purchased the VIZIO Smart Cast™ 40” 5.1 Sound Bar System (SB4051-D5) January 28, 2017. Two weeks later, my unit simply stopped working. No sound, no activity, no warning. I called Vizio customer service to try and resolve the situation and do some troubleshooting. Nothing from either end...

Vizio / Model m550sv smart tv no parts support

Randy in okla on Dec 16, 2016
I bought a M550SV Vizio TV primarily because of it's features like 4 HDMI, refresh rate, stated quality of picture. It was 1300.00 TV. The HDMI ports quit working. I called out a service tech and was informed that it needed a new Main board. But good luck with that because they were near...

Vizio / Vizio E550i-B2

John2912 on Nov 10, 2016
I bought a 55 inch smart tv from Amazon in October 2014. Last week I started getting audio and no picture so I called tech support at Vizio and they helped me to reset my tv and it played fine until 4 days later I am getting the same problem. Tech support says there is nothing they can do...

Vizio Television / Vizio 47 inch led lcd television

Dominique Coleman on Oct 4, 2016
Brought my television from Walmart for 700.00 dollars in Nov . 2011. I called Vizio the women stated it is the motherboard that is why it keep cutting off my itself. She it is very expensive to it repair it would be better to just by another one and it is cheaper . The television sells for...

Vizio / Aint gonna repair my TV

Reviewer63790 on Dec 3, 2015
I purchase a VIZIO smart TV on last year 2014 within that year it started to mess up meaning it would make a frying noise and blue lines would come up they was giving me the run around ask me to send pictures so this year 2015 November it finally played out cut off and wouldn't come...

Vizio 65 inch tv / Loose sound when changing channels

Reviewer25019 on Aug 27, 2015
I purchased a 65 inch vizio tv jan 2015 the volumn keeps a going out when you change channels called vizio talked to some of the rudist and dumbist people i have ever talked to including the managers they know nothing. They sent a rech out to look at the tv replaced the guts inside the tv...

Vizio TV / Red box on left screen

Sandradee72674 on Aug 10, 2015
We bought a 65 inch TV from Vizio 3d and 3 months later it had a red rectangle going down the left side we called the repaired three months later did it again I called again they said the warranty was out the offer me a split cost then they are getting phone calls today staying there not...

Walmart 60 In Vizio / Product protection plan. .. Asurion

LGamble on Jun 12, 2015
I purchased a 60 inch Vizio TV from Walmart along with the insurance plan.During a storm the TV went out. I contacted assurion and told them what happened and that I could not find my receipt as well. They told me that it was a one time Courtesy if you couldn't find your receipt and...

Vizio / poor service

nathanwebb on Mar 5, 2015
On Feb 19 called complaining of tv that continually shuts off. Repair service was called to our house. Per visio requirements the repair man had to see the problem happen so my family had to put up with watching tv with repair man for 20 min. After repair was completed repair man left...

vizio sound bar 5.1 / Failed after four months of use

Bradent on Feb 27, 2015
Purchased unit about 2 years ago for winter residence. Used for abt four months and now no sound from the unit on either of two TV sets and any of the three means of connecting to the TV's. Manufacturer's support put me through all sorts of tests to no available and then stated the warrenty had expired. Do not purchase Vizio.

www.viziononline.co.uk / Took money and did nothing

Katrina on Feb 23, 2015
OMG. It was the worst experience ever. I contacted the rep from the website www.viziononline.co.uk. I paid money for the job, but these jerks took money and started to fool me. They told me that the design was almost ready, but it was big scam. They did nothing and all this time, they lied...

Vizio / Horrible customer service, horrible Television

CLopz on Nov 24, 2014
I purchased a Vizio television in 2010 that I found out today was manufactured in 2008. I moved it from one room to another room in the same house and I had a picture but no sound. I called the Cable company thinking there was an issue with the cable box or setting on the TV. The cable...

Vizio E400i-B2 / Wi-Fi Shut off

mad in tex on Sep 8, 2014
Bought a Vizio model number E400i-B2 Sept 28th, TV works just fine, (PROBLEM)~ Wi-Fi does not work (nor does customer support)~ Shuts off after 15 to 40 minutes.. DVD, cable do Not.. So! I call Vizio customer support and talk with her/them for over 2 hours, resetting factory spec.. So...

Vizio TV E480-B2 / TV

latresa on Sep 4, 2014
I bought a VIZIO TV (E480-B2), and it stopped working a month after I got it. First the picture went out and then the sound. I would like to get my money back and buy something else, but their solution is to pick it up and deliver another of the same model, and this is going to take at...

Vizio / Warranty

mrlemm on Jul 17, 2014
Bought a Vizio E601i-A3-1 back in Dec 2013 -- 7 months later, the TV started to fail with a few hours of use each day. A Dark red line appeared out of no where down the screen and stayed there. After a phone call to support, they agreed that i had to get the TV replaced with a "REFURBISED"...

Vizio HDTV Smart TV 47 Inch / Customer service sucks

ljrobb on Apr 14, 2014
Add me to the list of VERY UNHAPPY VIZIO customers. Bought the 47 inch tv in August 2013. Worked great. Loved it. Until March 14, 2014. It was 8 months old and under warranty and the picture went out. There was sound. No picture. Called vizio immediately. Of course, they had no clue. So I...

Vizio TV / TV

Christianiam1 on Mar 19, 2014
I bought a 42 inch Vizio TV in August 2012. The TV went dark after 18 months. I did not buy a warranty but I did expect the TV to last longer than 18 months. Vizio offered to send someone out to fix it but it would cost me $301.00. I paid 532.00 plus tax. I declined their offer. They would...

Vizio 55 Inch TV / poor product and customer service

upsetinMS on Dec 26, 2013
Bought a 55" HD Vizio Smart tv from Walmart last December..it worked until 2 wks. after the 1 yr warranty expired. Called Vizio and after brief troubleshooting did not fix it, I was told it would be $275 up front for a tech to be sent to look at the tv. Pd. the money and in a couple of...

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