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CB Consumer Electronics LG Electronics Complaints #2-21
LG Electronics

LG Electronics review: Warranty service unresponsive

P
Author of the review
7:02 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Freezer,ice maker,deli drawer not working 7/3/26. Called warranty service. #1 tech 7/6/26 ordered parts. 7/10/26 replaced evaporator, compressor & valve. 7/11 not working. 7/13 tech ordered a mother board. #2 tech evaluated 7/15 said #1 tech damaged/crimped a line. 7/16 complaint was escalated,10 days of waiting for call. 7/29 no call,no solution

Claimed loss: Lost over $300 in food.4 weeks of non working refrigerator/freezer

Desired outcome: refrigerator replacement

Confidential Information Hidden: This section contains confidential information visible to verified LG Electronics representatives only. If you are affiliated with LG Electronics, please claim your business to access these details.

LG Electronics - Warranty service unresponsive - Photo 1
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Update by Patricia Burr Deuel
Jul 29, 2026 7:05 pm UTC

Refrigerator code on door CH E means failure

Update by Patricia Burr Deuel
Jul 29, 2026 7:07 pm UTC

Forgot to mention, Refrigerator is 6 months old.

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  3. LG Electronics emails
  4. LG Electronics address
    LG Twin Towers, 20, Yeouido-dong, Yeongdeungpo-gu, Seoul, Korea (South)
  5. LG Electronics social media
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    Aug 03, 2026
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