Sony India Customer Care Service

Doing nothing would be this company's favorite pastime if they would have the energy for it.
A - 31, Mohan Co-operative Industrial Estate, Mathura Road
New Delhi

Customer Support Phone Numbers


Sony India Complaints & Reviews

Sony India / sony bravia led gone bad with panel with in 4 months of purchase, we wants replace entire tv, because there is manufacturing defect,

Jun 15, 2019

Regarding Sony care India Our complaint no. Are [protected], [protected], , [protected], [protected], [protected] regarding Sony Bravia led model no. KD-49X7500F serial number 8003671, purchase on 18 the January 2019 within 4 months it has gone bad and technician is saying that LED panel ha...

Sony India / Sony bravia 42 inch lcd tv

Aug 29, 2016

I purchased sony bravia tv model klv40w550a in 2009 dec for inr 95000. 00 Tv developed problem in 2016 march - picture/display Sony authorised service center took tv to their workshop twice. On 1st occasion they cleaned the tv and returned. Tv worked for 10 days and again developed same...

Sony India / LCD not working and part not available with Sony

Jan 21, 2015

Sony IndiaHi Team, I bought a SONY LCD model no-KLV-32NX500 few years ago. Suddenly, the LCD stopped working. When checked it with Authorised sony service center, they said motherboard is not working of the LCD and it would charge 7500 for this part. We were okay with paying 7500 for the part as the...

Sony India / Complaint in respect of defect in goods / deficiency in service and pray for redressal

Oct 20, 2014

Sony IndiaI purchased a SONY 42W700B - 42” LED from Great Eastern Appliances Pvt. Ltd. of 66, Syed Amir Ali Avenue, Kolkata - 700019, for Rs. 64900.00 on 08.05.2014 along with a set of TATA SKY for Rs. 2000.00 but I did not receive money receipt / cash memo of TATA SKY for Rs. 1500.00 out of...

Sony India / Sony Bravia 40# TV with faulty component


In April 2011, I purchased 40" Sony LED TV form Sony Center Noida. Model No: KDL-40EX520 IN5 Serial No: 2420785 In Number 2011 i.e. just 9 months after the purchase, the TV started to show negative images. After repeated calls to customer care, a Sony execute visited and diagnosed the mother...

Sony India / poor sony service


Recently purchased Sony @ Nex 3 dslr camera from Sony dealer. We are not camera technician and were unaware of the problem at first..The camera LCD screen goes off so there is no display, switching it off and then again few times the display comes back on screen. Now given the camera to...

Sony India / Faulty SONE LED EX52 - 40 inches


I had purchased LED EX 52 - 40 inches from one of the distriputor in Jaipur in the month of Mar-11...during Sep-11 the LED got faulty and colours I have now moved to Gurgaon...compaint was lodged at call centre on 28 th Sep-11 vide complaint number is 8223146...this wa...



NOIDA 9.8.2011 Dear Sony India Ltd. On 30.7.2011, my Sony Television, Model No. KLV 32T400A, Serial No. 1226192 purchased on 20.9.2009 from your authorized dealer M/s Rhythem House, Sector-18, Noida-201301, U.P. developed a problem in sound as well as in feature on the screen. Immediately I wrote...

Sony India / Defect in Panel & Motherboard of SONY TV in 11 & 22 months of purchase respectively


NOIDA 5.4.2011 Dear Sony India Ltd. On 30.7.2011, my Sony Television, Model No. KLV 32T400A, Serial No. 1226192 purchased on 20.9.2009 from your authorized dealer M/s Rhythem House, Sector-18, Noida-201301, U.P. developed a problem in sound as well as in feature on the screen. Immediately I wrote...

Sony India / Improper humiliating response


On 2'th June'011, I went to sony ramnagar road showroom at 2:30 P:M. I enquired about camera HX100v and offered to pay advanceto get it. I told him that it has been launched in india. He told me to get print from the net. I asked him to contact company and ask. He called somebody...

Sony India / Do not change my LCD


To, The Managing Director Sony India Delhi Dear Sir, I’m Anand Misra. On 24 April 2010 I bought SONY BRAVIA LCD EX500 from Jumbo electronics, Noida. But now a day’s I’m facing some problems with my LCD. In Jan11 LCD power light has been changed. Now some “tric-...

Sony India / A Junk TV Set Purchased for Rs. 83000/-


The Managing Director Sony India Sir, Please refer to my numerous unattended complaints registered with the customer care helpline (Comp No. 7158772, 23.03.2011) and several mails (ref no. 7183021 and 7158774) and letters addressed to you in respect of the malfunctions (Hazy/ Blurred...

AC Adapter L-15 / Delay in Supply of Adapter


AC Adapter L-15My name is Mandip Singh and I am from Phase 7 Mohali. An order for a new ac adapter type L-15 for Sony Hanycam DCV TRV 285E was placed by me at Modern electronics, SCO 126-127, Sector 34 A, Chandigarh on 28 August 2010. I had paid Rs 500/- advance for the same. I was promised that the...

Sony India / Poor Customer Service


Dear Sir, Hope your problem has been resolved and you don’t face any more problems with Sony products. Regards, Sony India Team. In response to the above mail I received from Sony India I am shocked to read the contents. It is apparent that you have not verified the facts and have...

Sony India / Defective music system was delivered and not replaced afterwards


To: Sony Corporation 1-7-1 Konan, Minato-ku, Tokyo 108-0075, Japan. Kind Attention: Chairman and CEO Mr. Howard Stringer President and Electronics CEO Mr. Ryoji Chubachi Executive Deputy President Officer in charge of Consumer Products Group Mr. Katsumi Ihara Hi, Let me first...

Sony India / Poor sound quality


I purchased a sound system model no. MHC-GNZ888D of sony brand which is known for customer satisfaction beyond expectations. But it seems that company is more flexible to profit orientation than customer satisfaction. The sound quality is very poor in instrumental or metallic sound. Now, I...

Sony India / No online registration for cameras!


Hi, I two weeks back i purchased sony DSC W80 digital camera. When i tried to register my product online or any sony domain, observed that for other than india, all countries have provision for online registration but not products bought in india why??? Its nothing but negligence of sony towards indian consumers?

Sony India / Poor service!


I am having a SONY cam coder DCR-HC42E . I was facing a problem with its LCD display.I took this to one of SONY service center. They charged me 1915 rupees for this. Service charge itself was 1000 rupees. But What I want to mention here is the attitude of the customer support executive...

Sony India / Bad service and customer harassment


We purchased a sony cyber shot camara for our corporate purpose. Model number DSC-W5, date of purchase 29/10/2005. Recently the battery cover has got damaged. We approached a nearby sony authorized service centre ACE ELECTRONICS SERVICES, J-3/7, Rajouri Garden, New Delhi - 110027...

Sony India / Defective products and bad customer service


I bought a sony hi fi music system MHC GNZ88D in the month of November 2005. After exactly a year, the system DVD stops functioning. When i tried to log a complain, the ph # provided to me were in correct. Even i send a mail to Sony India but there also no response. It is really pathetic...

Sony India / Poor Service (Noida Service Center)


Hi , This is for your information. I have purchase Handy Cam DCR-HC40E from Sony world Noida in 2004 for 40K and till date my Handy Cam is not working properly even I have given to Service Center Noida, twice. This is under Warranty so they have not charged any amount, but I am not happy...

Sony India / Non-functioning DVD system


Ref: Complaint was registered with Public Relation Officer, Customer Care Center, Sony India Private Ltd., Pune on 8th Dec. 06 We have purchased a system made of Sony – Model No. MHC-GNZ88D/CE12 Sr. No. 6102835 on 27th October, 2006 through Darshan Electronics, Pune. When the system...