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CB Consumer Electronics LG Electronics Complaints #2-21
LG Electronics

LG Electronics review: Gas range

D
Author of the review
3:02 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We bought all new LG appliances. After less than 2 years the gas range had issues with the burner knobs. This falls under the extended warranty that fortunately we purchased. It took approx. 7 weeks from initial call to final resolution with the repair. Now a few months later the oven stopped working. It has been over 9 weeks now and we are "waiting on parts" is all we have been told. I reached out to LG customer service and was told this was not acceptable and they would contact the third party extended warranty people, as once the LG warranty expires it is no longer an LG issue. Customer service advised I would have an answer in 3 days. IT has now been 8 days and the customer service agent will not return my calls, and is always "unavailable". He originally told me if they cant get parts in a 3 week time frame they would offer a prorated refund on my appliance. DO NOT BUY LG PRODUCTS.

Desired outcome: I want a refund so I can buy another manufacturers range.

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  1. LG Electronics Contacts

  2. LG Electronics phone numbers
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    More phone numbers
  3. LG Electronics emails
  4. LG Electronics address
    LG Twin Towers, 20, Yeouido-dong, Yeongdeungpo-gu, Seoul, Korea (South)
  5. LG Electronics social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 17, 2026
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