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Parts Express

www.parts-express.com

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1.5 1 Review 3 Complaints
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Parts Express Reviews 1

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Parts Express Claim of "same day shipping for orders before 4pm" borders on deceptive advertising

Have been a Parts Express customer since the 1980's. At one time, I could order early one day and have the merchandise the next day via UPS. Things have certainly changed. Their offer of "free shipping" for a minimum order (currently $49) does not include the disclaimer "we let your box sit until we get around to actually shipping it. On my most recent order entered on a Friday morning, I got a receipt and USPS tracking number that day. The package didn't start moving until Tuesday of the following week. Similar delay experiences on two previous orders. I suppose it's their way of pushing you to pay for shipping anyway which, I'm sure, improves their bottom line. 5-6 days Springboro to Akron is ridiculous when most of it is spent on their loading dock.

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Parts Express Complaints 3

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5:15 am EDT
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Parts Express Disappointing Experience: Poor Customer Service & Missing Power Adapters - Avoid Parts Express

So, I gotta tell ya, I recently bought some computer speakers from Parts Express, and man, was I disappointed. Can you believe they actually sold 'em to me without power adapters? I mean, seriously, who does that? And get this, it's been over a whole week and they still haven't sent me an RMA. Can you believe that? And to top it all off, they don't even wanna send me a return label. Can you believe the nerve?

Let me tell ya, this company is a total joke. I wouldn't recommend buying anything from them, not even if your life depended on it. They clearly don't care about their customers and their lack of customer service is just plain ridiculous. Save yourself the trouble and find another place to buy your stuff. Trust me, you'll thank me later.

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5:08 am EDT
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Parts Express Overpriced and Frustrating: My Experience with Parts Express

Parts Express is a company that sells electrical parts online. I recently had an experience with them that left me feeling quite frustrated. I was in need of a quantity of dual input speaker binding posts, and when I checked their website, I was shocked to see that they were charging $6.99 for each one. That seemed like an outrageous price to me.

Determined to find a better deal, I decided to do some more research. I stumbled upon another electrical parts place that was selling the same dual input speaker binding posts for only $2.93 each. Now that's what I call a reasonable price! It made me question why Parts Express was charging so much more.

I couldn't help but feel like I was being taken advantage of. It felt like highway robbery, plain and simple. I mean, who wants to pay almost three times the price for the same product? It just doesn't make any sense to me.

To confirm my suspicions, I decided to check out the other reviews of Parts Express. And boy, was I in for a surprise. Many other customers had similar experiences, complaining about the high prices and feeling ripped off. It was clear that I wasn't the only one who felt this way.

Overall, I would caution anyone considering purchasing from Parts Express to think twice. There are definitely better options out there that won't leave you feeling like you've been swindled. Do your research and compare prices before making a decision. Don't fall victim to their inflated prices.

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3:37 am EDT
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Parts Express Questionable Product Review Practices at Parts Express: A Deceptive Game of Deletion?

There's a lot of stuff I dig about Parts Express, but I gotta say, somethin' fishy is goin' on with their product reviews. It seems like they're pullin' a fast one and playin' the scammer game. They got these products on their site that only have 100% positive reviews, but lemme tell ya, they ain't showin' the whole picture. They're straight-up deletin' any review that ain't singin' praises, and I know this 'cause it happened to me. I wrote a critical review 'bout a shoddy product, and bam, it was gone in less than five minutes. Can't trust 'em, man.

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Is Parts Express Legit?

Parts Express earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Parts Express to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Parts Express is known for their high standards and safety. If you're thinking about dealing with Parts Express, it's wise to check how they handle complaints.

We found clear and detailed contact information for Parts Express. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Parts Express has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Parts Express's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Parts-express.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Parts-express.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a parts-express.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

We looked up Parts Express and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Parts-express.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Parts Express. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Overview of Parts Express complaint handling

Parts Express reviews first appeared on Complaints Board on Jun 25, 2023. The latest review Claim of "same day shipping for orders before 4pm" borders on deceptive advertising was posted on Mar 29, 2024. Parts Express has an average consumer rating of 1 stars from 4 reviews. Parts Express has resolved 0 complaints.
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Parts Express is ranked 18 among 125 companies in the Consumer Electronics category

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