KIA Motors review: Kia seltos

My vehicle with registration number DL10CP8286 get serviced at Sparsh Kia Moti Nagar Delhi-110015 on 22-10-2023. In the service wheel balancing and alignment was also done for which they charged me Rs.1450/- but when I drove the vehicle very next day I find out that the alignment is still out for which I send them the video right then only on the service group created by them and asked them about the issue on 24-10-2023 but still haven't got any reply from them.

Last time also when my vehicle get serviced there on 22-02-2023 I raised this with them that the vehicle alignment is not done properly but again that thing was not listened as that was being done vocally due to which I'm writing this mail as I want things in writing now by Kia itself because I'm fed up by the dealer services. I was charged both the times for these services which was not done properly or I guess not done at all. Kindly look into this matter so that I wont get harassed again and again by your dealer.

I also have the video but it wont get attached as it's size is too big.