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Subject: Urgent Assistance Required for Kia Niro 2017 Overheating Issue
Dear Kia Customer Support Team,
I hope this email finds you well. I am writing to express my deep frustration and concern regarding an ongoing issue with my Kia Niro 2017.
I have been experiencing overheating and coolant loss problems specifically when driving on external roads. It's important to note that I do not encounter these issues when driving on internal roads. I have diligently sought professional help from several reputable sources to diagnose and resolve the problem, but regrettably, the issue persists.
I have taken the following steps to address the problem:
Replaced the thermostat.
Replaced the radiator.
Pressure tested the cooling system for leaks.
Checked the functionality of the car's cooling fan.
Verified the condition of the water pump.
Despite these efforts, the overheating issue continues to be a cause for concern, and it has significantly affected my overall satisfaction with the Kia Niro.
As a loyal Kia customer, I am reaching out to request your urgent assistance and expertise in diagnosing and resolving this issue. I am at a point of great frustration, and I regret that my ownership experience has been marred by this persistent problem.
I kindly ask for your prompt attention and guidance to identify the root cause of this issue and to provide a solution. Your assistance in resolving this matter would greatly restore my faith in Kia's commitment to customer satisfaction.
I eagerly await your response and am available at [protected]@yahoo.com to provide any further details or answer any questions you may have.
Thank you for your prompt attention to this matter.
best regards
jawad haddadin
phone number +[protected]
