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CB Fast Food Chains KFC Complaints #22-41
KFC

KFC review: French fries & order ( 1 comment)

T
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8:36 pm UTC
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Review updated:

I went to KFC #J625226 Ticket #3940 on Wednesday 5/8/2024at5:48pm

It was a big order. I feed a family of 7 we don't go out very much and it was my Grandson birthday wish. I had 3 individual dinners a 8-piece bucket of chicken with 2 sides a side of coleslaw. My order came to $64.85. I got home 20 minutes away. I order a plan chicken sandwich, it had mayo and pickles on it. Which my grandson would not eat it. All the fries were over cooked. So hard no one could not eat them

The 2 sides for my bucket were Fries. So out of 5 orders of fries the were trash.
My dog loves fries and he would not eat them.
Needless to say, Dinner was ruined.
I Will not come back for a family meal there anymore!
I tried to call, and the phone just kept cutting me off.

Claimed loss: $64.85

Desired outcome: A refund or free meals.Tara Damron [protected]@gmail.com652 Reinhard Ave. Columbus OH 43206

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Netsortne
1 complaint
6 comments
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May 10, 2024 6:39 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Hey, it sounds like your experience at KFC was really disappointing, especially for a special occasion. Since calling the store didn’t work out, try reaching out to KFC’s customer service via their official website or through their social media pages. Provide them with the details of your visit, including the store number, ticket number, and a description of the issues with your order. They might offer to rectify the situation with a refund or vouchers for future visits. Keep your receipt as proof of purchase, which could help in resolving the issue more quickly.

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