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KFC complaints 3450

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8:22 pm EST
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I bought $10 popcorn chicken and went home to find the popcorn quantity was very little... This is my home kfc I go every week.. I call to complain and anusala was very arragont... She said she can give me small popcorn or else I have to come right now to replace the $10 pop corn bucket... The weather was so bad so I tried telling her and she cared le...

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9:14 pm EST
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First off, the staff here is aweful. I have never gotten good service here, i'm always waiting atleast 10 minutes for them to make us "fresh"food when most of the time the order is incorrect, and the food is always cold. Tonight is the last night I will ever go to this location. After waiting 15 minutes for a 2 meal order, half the order was incorrect and...

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12:17 am EST

KFC senior citizen discount

Hello. I am writing and complaining that I was told that the corporate office of KFC sent info out to all stores to discontinue senior citizen discount. I and many more feel that that's unfair to us seniors. 10% discount won't hurt any KFC, but it helps us seniors. The pieces of chicken have gotten lots smaller and our Favorite $5.00 Fill-Up has the price raised to $5.49. If the prices are raised, at least put decent sized pieces of chicken in the box, and give us Seniors back our Senior Citizen Discount. That's why your business at KFC is going down. I hope all of this can be resolved soon and easily. Thank you very much. Linda Kutscher Chalmers [protected]@yahoo.com

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J
9:52 pm EST
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KFC drive through

So yesterday my family went to KFC to get the 20 dollar fill up..we ordered an extra side of tators baby's..were told to pull up the tator babies had to cook.nfter 10 minutes of waiting a young lady brings our meal..we live, in the county about 17 Mike's from KFC..once we got home ..our 20 dollar fill up meal was great..but I paid for tator babies..and was told to wait on them to cook..they never did give us tator babies..I will tell you I called them..no compesention. If any kind..just..I'm sorry that happened to you..I'm very dissatisfied I was gonna use them at Christmas but I will now go to Bojangles..this was a bunch of BS..n these people want 15 an hour..really for what...I promise I want go back..this happen in Enterprise Alabama
Zip is 36330..don't know the physical address but it's on bill weevil circle
My name is Jerry Watson
3428 county road 606
Enterprise al36330
Google it you will see how far I live from town
My email is [protected]@yahoo.com
My phone is [protected]

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6:26 pm EST
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Me and my husband went to KFC to get the buffet at 545 pm. There was no chicken nor slaw. And the couple of pieces of chicken that we DID have.. were not done..we were very disappointed. More people came in for buffet and employees got upset because we complained. Very dissatisfied customer Debbie and Scotty Simmons 141 Nike Lane Mount Airy NC [protected]

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1:02 pm EST
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I just went to KFC this morning at 10:33am on 12-08-2019. I asked about an 8 pc. meal with sides. The gentleman told me I had to take mashed potatoes and gravy with cole slaw. I told him I thought I got to pick my sides. He said only if I pay for them individually. He was rude and disrespectful. Them a girl came up that said she was a manager and told me if...

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12:41 am EST
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I went thru the drive thru about 630pm at store on 29th and sunnylane I ordered the tenders/fries 10.00 bucket and a 15.00 tender bucket and was told they were out of tenders. So I drove to the kfc on 15th and. Air depot and ordered the same thing and was told again no tenders person said they were frozen so they were not going to cook anymore. My last...

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9:54 pm EST
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I work two and sometimes 3 friday evenings per month & for the past 16-18 months I have stopped each of those evenings @ the kentucky fried chicken store on rte. 140 in tilton, n.H. Around 8:30 p. M at the drive-up. Each time I have ordered 10 original wings (and if not available all in original, I am offered extra crispy or whatever as a substitute...

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8:53 pm EST
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I have eaten at this store 11 times in 5 months. I have ordered extra crispy each time and each time was told they were out. Now I find out this store doesn't sell extra crispy. I have been there the last three nights in a row. 5:45 pm, 6:15 pm, and 6:45 pm respectively. Each time I ordered an 8 piece bucket of extra crispy. Each time I was told they were...

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9:44 am EST
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Ordered online and it said it would be ready at 4:07 pm so I go to the selected KFC go inside and tell the lady at the counter I have an online order she says "what is that?" So I gave her the confirmation email and she says "ok just wait" after sitting down she yells across the restaurant to me " we don't have no wedges so you gonna wait 20 minutes" I...

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10:16 pm EST
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Got home and served the food. Both my wife and daughter threw-up. Brought food back and they told me I'd have to come back and speak to (GM)Annie. Tomorrow after 3pm. We need to ensure the general public doesn't receive uncooked food again. I am not sure the workers understand how serious this is. They didn't even have the common sense to offer my money...

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4:56 am EST
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KFC supervisor rude attitude.

November 30, 2019.

Abdulsalam Helmy
Americana food company - KFC Qatar
Doha, Qatar
Doha City, Qatar.

RE: Complaint Against Supervisor.

Dear Abdulsalam Helmy:

I am writing this letter to inform you of the behavior of one of the female supervisor in this company——- Rosemarie Velasco. I am referring to the constant discrediting, use of abusive language and intimidation that We have been experiencing from —- Rosemarie Velasco especially on 29/11/2019, she is very delusional, denial, lazy, rude, always angry, always shouting, not using please and thank you, demanding, and giving always bad pressure, she always want arguments, she like fighting against its team and staff, she has no respect at all towards its staff, not giving feedback and specially not giving positive feedback and not giving appreciative feedback, when she talk she never smile, and the worst she like to ignore the costumer and saying them not to comeback in KFC restaurant Doha.

The scenario yesterday we cannot hold and keep quiet anymore, first of all she is psychopath because one of our fast and hardworking Delivery rider outpouring a cup of drinking water to him in the pants he just wanted to drink water after he delivered order from costumers and going out thirsty because of the hot climate outside, second she'd demanding the alone marination staff that before she came atleast 7am all the marinated chicken must done and if failed she will give a dayscut like that she always did to the marination staff, and the 4 supervisor trainee under her is she's always giving task but not teaching them, she likes that the supervisor trainee relying only to the papers without proper coaching to the trainer, i can see to the face of the supervisor trainee that they don't have happiness once Rosemarie Velasco talk to them because of her attitude problem, once the supervisor trainee are self-training to their respective station of their technical she always interrupted and giving task which is not belong to their technical, she's not helping the supervisor trainee to learn the technical station that's why all the supervisor trainee here in Doha KFC is late in their training calendar because she likes to delaying them in their respective training, and the ways she teach and speak to the supervisor trainee is with mixing discouragement and pulling down, she degrading them and embarrassed them infront of the staff, that's why as we observed majority of the staff here dont like to renew thier contract and searching another company which is no supervisor like Rosemarie Velasco's rude and psychopathic attitude. Hence she is very low moral on account of she has a relationship with previous Nepal nationality Assistant Manager here in Doha KFC with her full development of thinking that the Asst. Manager is Married man has a wife and children in Nepal, i think that is against the law of this company and she is breaking the law of marriages and commitment. Even if that Asst. Manager is before expected time is transferred another store but she has guts to affair that man House because thats man leaving out to the company's accomodation, she Rosemarie Velasco is very often to lived in company's villa in Thumama and now particularly living that man's House near in Doha KFC, the problem is she is always coming late to her work schedule at 7am sometime she comes at work and logging in at 8am to 9am which is very unfair to the staff.

I have tried to bring this issue to your attention with as much high priority level. It is, therefore, my wish that you try to find out what the problem is and act on it in the best way possible. We love working here, and We know that this is a company that holds true to employee wellbeing. As such, We trust that you will handle this matter amicably.

We are looking forward to a positive response.

Sincerely,

Ahmed delivery rider, Shiva, Nikko Baldoza 3933, Richard Marcelo 6452, Lea, Amro, Michael Ken, Mohamed, Mark, Ella, Edwin 6343, Steff 950, John 5903, Tina 950.

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2:14 am EST
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We wanted a bucket of thighs and legs with 2 large sides plus a side of wings. The clerk said he could give us a better deal. Turns out the so-called better deal was dried out chicken that sat in a warmer way to long and not what we ordered. We never order wings in a bucket meal because they are all bone and won't feed a family. It was supposed to be an 8...

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1:02 pm EST
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Careless, no manner employees at your ogden, utah location . I waited more than 20min for a 8 piece family meal which was never given to me, since they forgot about my order. Asked for my money back and was treated in a horrible manner. I wasn't offered a meal, drink or any kind of apology from any employee at your store. I will not be returning to your store anytime soon.

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8:15 pm EST
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Hello, I was sitting in the drive-through and was my turn to order as ordering for popeye's and Large order of wedges and they told me to pull up to the window I waited 20 Only that were out of potpies. This was at 6:30 PM on Thursday 35, 2019. I find that to be very irritating. They have always had me pull up so they could make them but this time I didn't get anything. Please help resolve this issue. Thank you

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7:43 pm EST
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We paid $50 for two chicken tender meals and would told it would be about 5 minutes. They asked that we pull to the side. After 15 minutes we went inside to figure out what was going on. It turns out that they have our food to someone else. After 40 minutes we finally received our meal. The chicken was undercooked, the biscuits and potato wedges were stale...

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6:02 pm EST
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The manager in question is your store manager rosco at the 301 w main st location in cabot arkansas. She is completely unfit to be a manager at any level. From not being able to make a new schedule that includes new employees to not being able to train correctly writing up new employees on their first mistake. These write ups will never be made note of to...

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L
3:23 pm EST

KFC chicken wings

We are disappointed and shocked at the wings we ordered from KFC Wetton drive through
I have been trying for an hour to call the branch
021 703 2047 TO COMPLAIN
Line stays busy.
We ordered 10 wings
My word..3 wings had only tasteless batter NO CHICKEN ON IT..and undercooked.. no taste.
IS THIS THE NEW STYLE AT KFC BONE WINGS TASTELESS WITH UNDERCOOK BATTER

And rest was smelling..stinking infact.. under cook..and the smallest wings..EVER...bones on wings

Shocking how no one answers the phone at the KFC

Look at the quality your staff serves loyal customers.

You'll should be embarrassed .
Next time advertise to your Customers that wings have no chicken on it..and you'll camouflage it with tasteless thick batter.

Also if I wanted fish smelling chicken bones I would have went to a Fishery Shop...

I trust you'll will DEAL WITH MATTER..AND ASK YOUR STAFF NOT TO EAT THE CHICKEN OF THE WINGS...THEN DIP IT IN BATTER AND SERVE TO CUSTOMERS

DISGUSTED

Lubayna Mansoor
[protected]
[protected]@gmail.com

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2:17 am EST
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1) chicken pieces were shrunk, & dried, looked like they had been sitting in oven for to long. almost choked. 2) the order was wrong I clearly stated 2 breast, 2 quesaritos, & a large box of wedges. what I gs 3) line was long I waited about 15 minutes to order, 30 minutes to get my food. 4) rude customer behind me threatend me over taking a couple of extra seconds, to look at menu. everyone laughed.

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5:46 pm EST
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Complaint concerning food quality at Jefferson City to 37760. Purchased family meal at 4:30 pm on Saturday 11-23-19. Chicken was horrible. So burnt that the breading was black. Sides were fine but chicken was inedible. Had to pull all breading off and toss it n garbage. Didn't realize quality was so bad until we got home and as we live 15 miles from store...

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About KFC

Screenshot KFC
KFC, also known as Kentucky Fried Chicken, is a fast-food restaurant chain that specializes in fried chicken. The company was founded in 1930 by Harland Sanders, who developed a unique blend of 11 herbs and spices that is still used in KFC's recipe today.

KFC has grown to become one of the largest fast-food chains in the world, with over 23,000 locations in more than 140 countries. The company is known for its signature fried chicken, which is available in a variety of flavors and styles, including original recipe, extra crispy, and spicy.

In addition to its famous fried chicken, KFC also offers a range of sides, including mashed potatoes, coleslaw, and biscuits, as well as sandwiches, wraps, and salads. The company has also introduced a number of new menu items in recent years, including chicken tenders, popcorn chicken, and chicken wings.

KFC is committed to providing high-quality food and service to its customers, and the company has implemented a number of initiatives to improve the customer experience. These include a focus on cleanliness and hygiene, as well as the use of sustainable and environmentally friendly practices.

Overall, KFC is a beloved fast-food chain that has become a staple in many communities around the world. With its delicious fried chicken and commitment to quality and service, it is no wonder that KFC continues to be a popular choice for fast food lovers everywhere.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with KFC. Make it specific and clear, such as "Incorrect Order at KFC Downtown Branch" or "Poor Customer Service at KFC on Main Street".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Mention the location and date of the incident, the nature of the problem (e.g., food quality, hygiene, customer service), and any specific details like order number or employee names if relevant. Describe any communication you've had with KFC staff and the outcome. If you attempted to resolve the issue, include those steps and KFC's response. Explain how this experience has personally affected you, such as causing inconvenience, health issues, or financial loss.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos of the product, or correspondence with the company. Be cautious not to include sensitive personal information in the attachments for your own security.

6. Filing optional fields: Use the 'Claimed Loss' field to indicate any monetary loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what you would consider a satisfactory resolution from KFC, whether it's a refund, an apology, or another form of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and to ensure all relevant details have been included. Check for spelling and grammar errors to make your complaint as professional and credible as possible.

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Overview of KFC complaint handling

KFC reviews first appeared on Complaints Board on Oct 3, 2006. The latest review KFC newly remodeled Aloma Ave Winter Park FL 32792 was posted on Apr 23, 2024. The latest complaint Drive through times and messed up order was resolved on Jan 03, 2020. KFC has an average consumer rating of 1 stars from 3471 reviews. KFC has resolved 234 complaints.
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  1. KFC contacts

  2. KFC phone numbers
    +1 (800) 225-5532
    +1 (800) 225-5532
    Click up if you have successfully reached KFC by calling +1 (800) 225-5532 phone number 5 5 users reported that they have successfully reached KFC by calling +1 (800) 225-5532 phone number Click down if you have UNsuccessfully reached KFC by calling +1 (800) 225-5532 phone number 11 11 users reported that they have UNsuccessfully reached KFC by calling +1 (800) 225-5532 phone number
    +1 (949) 218-4453
    +1 (949) 218-4453
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    +1 (502) 874-8100
    +1 (502) 874-8100
    Click up if you have successfully reached KFC by calling +1 (502) 874-8100 phone number 0 0 users reported that they have successfully reached KFC by calling +1 (502) 874-8100 phone number Click down if you have UNsuccessfully reached KFC by calling +1 (502) 874-8100 phone number 0 0 users reported that they have UNsuccessfully reached KFC by calling +1 (502) 874-8100 phone number
    Executive Director
    More phone numbers
  3. KFC emails
  4. KFC address
    1900 Colonel Lane, Louisville, Iowa, 40213, United States
  5. KFC social media
KFC Category
KFC is related to the Fast Food Chains category.

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