KFC
Reviews and Complaints

KFC the actions of the general manager

The last several times we have visited this location, the store manager (Max?) is very unfriendly, rude, and acts like he doesn't want to be there. He started yelling at a very nice and friendly employee. When she tried to reply to him, he turned around and walked away from her. She stayed very busy, cleaning tables, the drinks area, picking up trays, etc...

KFC fill up box

Stop for a quick snack while working - That was the worst chicken ever -- the leg and thigh was the smallest that I have ever seen and so dark and dry like it had been under the heat lamp for a week or longer - the sweet was like colored water with sugar - So unfortunately I just threw away money and still hungry - I probably will never return to KFC again with that type of food - Thank You and have a nice day Geri Smith

KFC customer service

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KFC chicken pot pie

I have bought the KFC pot pie several times and tonight was the last time! The contents of the pie was basically just gravy! I counted 3 little peace's of chicken maybe size of an almond, a few slices of carrots and a pea or two! Not only there were no content but the pie pan was not full only half full or less! I thought it may just be this restaurant but...

KFC drive-thru order for meal

Ordered 4 PC white chicken meal & a pot pie. Got home & realized the pot pie was missing - went back for it. Then when we got back home, found the "supposed to be all white" meal had 1 breast, 1 wing, a thigh & a drum stick. Spent extra gas, extra money for sub par service and chicken we didn't choose. Final note: woman outside appeared to be in dirty uniform. Not a good look.

KFC service complaint

On 9 Jan 2020, I visited KFC at uSHAKA in Durban. After waiting 20 minutes in the Queue, a very rude worker told me that the store was closed. I explained to her that I have been waiting for 20 minutes and no mention was made of closure of the store. She was rude and adamant and pointblsnk refused to serve me. Strangely enough she did serve a lady in front...

KFC food and condition of location

My wife and i, and a neighbor stopped to have lunch at one of your locations, we all had a 3 pc. Chicken basket, and a fountain drink. I can only try to draw a mental picture for you but it demand, s a personal visit to this location. For example, next to the fountain machine and the wall there is a quarter of a inch build up of syrup and dust that look...

KFC female manager on duty at 12:22pm today, january 9, 2020

Co workers and I ordered KFC through Doordash, item was missing I called the store and all the manager wanted to do was argue with me, tell me how they are not affiliated with doordash. She made NO attempt to rectify the issue. I would like to make a formal complaint regarding the unprofessional attitude and poor management against the manager on duty. I...

KFC bathroom

The men's bathroom has a putrid smell to it. It made me sick to my stomach. It has the same terrible smell each time I come here. I do not know where the smell is coming from, but I suspect it is coming from the men's urinal. Something should be done because I believe it could become a health hazard if left unchanged. They don't have any documentation in the bathroom saying when it was last cleaned.

KFC masala chicken

Good day On 05/01/2020 at around 11:30 i went to the KFC at Goldfields Mall in Welkom to buy 2two Masala meals for me and my wife. They told me that they dont have in stock. I then went to the KFC at the Game shopping centre and was told the same. I dont understand that you can advertise a new product but two KFC's did not have any. Thanks Regards Mark Lucas [protected]

KFC too much late serving/cardamom tea/ice cream

Slam... Sir I m Sheikh Omer Adv. From okara(City) We multiple of times go to Kfc okara ... But most of the time IceCream not available... But YesterDay I along with my family roundAbout 11:30 P.m ... First of All no salesMan available on cashCounter, Mr Manager is on leave due to attend marriage, ...then I want to order IceCream but unfortunately not...

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KFC smell (sewer gas)

On jan 4 2020 at 6:56 pm my family and went to location for dinner and the smell of this kfc smelled of either sewer gas or propane we did stay there to eat intill my eyes started o burn and my nose started to run it was like I was back in basic training going thru the tear gas chamber, I am also a emt for evans mills ambulance services and 5 weeks ago my...

KFC masala box overpowered with spice and chicken raw inside

Good Day I am so terribly disappointed with the meal I just had with my children from KFC bought inside Strubbens Valley's take away. It was the first time ordering Masala Crunch box, I ordered 2 Masala box chicken for R49.90 each and Chicken box also for R49.90 as a family we were all looking forward to try out this new product since we are such big...

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KFC Drive through times and messed up order

I waited 25 minutes after i went through the drive through, They told me to wait outside in the parking lot they would bring my food. After waiting 25 minutes i went inside the kfc. I ordered 2 can dine for $9.99. One with regular mayo and one without, I ordered a big crunch combo wth regular mayo after waiting an additional 10 minutes they completed the...

KFC chicken gizzards availability

This is the fifth time I have complained about being told they are out of gizzards! It would seem to me that the managers could figure out how much gizzards they need to order to last them until the next order arrives. This seems to occur each week Friday through Sunday (the busiest time of the week)! I have been a loyal customer for many, many years, and...

KFC packaging

I purchased a 12 pc bucket with fry's and gravy. Lid on gravy was not put on properly. By the time I got home the gravy had spilled through the entire bag. What a mess! The entire order was covered in gravy. There was not enough gravy left for even a single helping. This is a new store, you need to train your staff to pack to-go orders properly. (now i'm...

KFC advertised prices not being honored

I went for dinner New Year's Eve because a bucket of legs and thighs was advertised for $7.99. I was charged &16.52 (including tax). When I complained about the cost not being the advertised price, I was told to "have a nice day". I was having a nice day until I was ripped off for $8.00. Also, I was not offered a senior discount. Believe me, I look all of...

KFC order

KFC not delivery

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KFC staff

I visit the store on the 30 December 2019 at 06:36. The lady that help me was not very friendly I said good morning how are you she did not reply just waited for me to order. Also took her time to assist. When I received my order I said to her she could be a bit more friendlier and she immediately was defensive she was etc. It was her choice to work at KFC...