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JustAnswer review: Theft of funds

M
Author of the review
10:55 am EST
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You have removed R520 from my bank account dated 29 January 2026. The funds were debited from my account on the 1st February 2026 with NO authority from me ... show me where I signed for this account! Should you remove this posting, I will continue to post my objection on this site ... I want my money paid back to me forthwith and for you people to LEAVE ME and my BANK ACCOUNT alone! Please I DO NOT want to sign up for R65 for anything else! I AM A PENSIONER and CANNOT afford the charge of R520 you put through on my bank account. This is evil, obnoxious and downright illegal to scam people like this. Taking money for unauthorised transactions! PLEASE REVERSE THIS FORTHWITH! Please forward to the correct site if this isn't correct! I am so fed up with you people! WHY should I pay for a telephone call to resolve this!

Claimed loss: R520.00

Desired outcome: Return my bucks immediately please!!!

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JustAnswer response
Feb 05, 2026 12:55 am EST
JustAnswer customer support contacts
Phone numbers

800-942-4543

Address

P.O. Box 29045, San Francisco, CA, 94129, US

Website

www.justanswer.com

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Hello Mrs Paxie,

I'm sorry, but I wasn't able to locate an account using the information you provided.

Do you happen to have another email address or phone number we could try? If not, we can also find your account using any of the following details:
-Your order number
-The first 6 and last 4 digits of the card being charged (no need to provide the full number) -Your PayPal email address if the charge is through PayPal

Please get in touch using the contact details in my signature so we can continue supporting with your refund request.

Best,
Hazel, JustAnswer Customer Care
HazelJC@Justanswer.com or 800-942-4543
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  1. JustAnswer Contacts

  2. JustAnswer phone numbers
    800-942-4543
    Click up if you have successfully reached JustAnswer by calling 800-942-4543 phone number 16 16 users reported that they have successfully reached JustAnswer by calling 800-942-4543 phone number Click down if you have unsuccessfully reached JustAnswer by calling 800-942-4543 phone number 17 17 users reported that they have UNsuccessfully reached JustAnswer by calling 800-942-4543 phone number
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  3. JustAnswer emails
  4. JustAnswer address
    P.O. Box 29045, San Francisco, California, 94129, United States
  5. JustAnswer social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Feb 17, 2026
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