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JustAnswer

JustAnswer review: Unauthorized charge

P
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12:52 am UTC
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I called 4/3/26 for help with a printer, I understood $5 charge, problem was not resolved. When I received my charge bill I was was charged the $5 & $65 for a subscription which was never mentioned & without my consent. I could not understand the person I was connected with as I said never mentioning a subscription. I would have never given consent

Claimed loss: $65

Desired outcome: $65 back to my credit card

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  1. JustAnswer Contacts

  2. JustAnswer phone numbers
    800-942-4543
    Click up if you have successfully reached JustAnswer by calling 800-942-4543 phone number 18 18 users reported that they have successfully reached JustAnswer by calling 800-942-4543 phone number Click down if you have unsuccessfully reached JustAnswer by calling 800-942-4543 phone number 17 17 users reported that they have UNsuccessfully reached JustAnswer by calling 800-942-4543 phone number
    3%
    Confidence score
    Support
  3. JustAnswer emails
  4. JustAnswer address
    P.O. Box 29045, San Francisco, California, 94129, United States
  5. JustAnswer social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 23, 2026
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JustAnswer Category
JustAnswer is ranked 13 among 35 companies in the Websites category
#11 Craigslist Craigslist #12 Gumtree Gumtree #13 JustAnswer JustAnswer #14 G2G G2G #15 Fubar.com Fubar.com

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