JustAnswer review: Uauthhorized charge
Replied
On 17/02/2026 i phoned in for help with my netflix account. I was told that is had to give ccard detailes for the amount of R65.00 that will be refunded later. It was charded to my ccard and another amount of R715.00 was charged without my permission? I would like it to be refunded please. It was charged to my Nedbank credit card without my autorisation. Thanks Divvie
Claimed loss: R715.00 plus R65.00
Desired outcome: Refund it was never authorised
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We're sorry for any inconvenience. Unfortunately, I'm not finding your account with the information that you shared here. Would you please reach out through my contact information so my team can find your account and help you with your refund?
We look forward to hearing from you.
Best,
Bella, JustAnswer Customer Care
BellaIS@justanswer.com or 800-942-4543
This complaint has been resolved automatically due to user's inactivity.
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