Home Safety and Security Featured Reviews
ADT Blue - Security system
I purchased the product on 12/21. I have paid 51.97 every month but have called repeatedly to get setup assistance. When I got the product, they said they couldn't send anyone and repeatedly stated that I should watch the video. I can't install on stucco housing. I asked again on several occasions that I needed help. After a year, the gentleman stated that...
Read full complaintPak N Save - Security
Hi there, my name is Jaime Dawson, I have recently visited the Sylvia park branch on 2/6/23 around the hours of 1.30-245. During this time, me and my youngest daughter witnessed your security guards having and altercation with another customer which was very out of hand and unprofessional. Under no circumstances should this language or Hostel actions be...
NorthStar Home Security - Auto renewal of monitoring alarm system for 18 month if you miss a 60 day notice of cancelation period.
We were suckered into a security system installed in our house. We tried to get out of the account, because of the increase in monthly rate. We were told the time extension was for 6 months. We then tried again to cancel the contract and were told it was for 60 months. We have asked about fixing the sensor on the back garage door. We were told it would cost...
Read full complaintAlder Security Company - Security control panel
I have been an Alder customer for over 5 years, but lately I been having problems with my control panel. I have talked to different agents 4 to be correct, and they have had me take the panel off the wall and reset it. I have to do this every day. They know that this is an ongoing problem and refuse to do anything about it, like sending someone out to...
Read full complaintFluent Alarm/Home Security - Sales representatives and fluent resolution dept. ethics
To whom it may concern: My account # 585176 Robert M Forgues 4755 North Kelli Lane Kingman AZ 86409 FLUENT representative, Beerjas Bath, approached me and convinced me to change Security systems, cancelling SAFE Security, and signing on with FLUENT. His sales approach and illustrations showing that FLUENT was a far better choice than SAFE. I told him of...
Read full complaintFluent Home Security Company - Cancellation of services
Dear Sirs, I called Fluent a few days ago to request my service be cancelled. I had been ok with the service up til that time. My husband died a little over a year ago and now I am moving to Kansas to live with my daugher who is a nurse and who will be providing the help I need. I am 82 years old. The person I spoke with was real short in his responses to...
Read full complaintWyze.com - Security camera's
The company doesn't seem to care about people. It fails to communicate and take time to properly educate its employees. The product itself has all kinds of technical problems that will blow one's mind away. Upon making a purchase from Wyze.com themselves or from one of their popular retailers like Amazon, Pet Smart, Ebay etc.. you will notice that no...
Read full complaintPinnacle Security Innovations - Fair compensatory pay for failed service provided and loss of income on a Saturday night of business.
This service has consistently gone downhill. Amongst a long list of deficiencies along the way, they did provide a basic presence of security. The latest of such, taking place this past Saturday night is the final nail in the coffin for this company. Two of the Pinnacle security officers got into an argument with each other while working, leading to one...
Read full complaintEnvision Contractors LLC - Not payment for security guards and trying to commit fraud claims on other businesses insurance
Not paying for worked security guards and trying to commit fraud claims on other businesses insurance. Envision contractors llc had hired lnl security services 2days after another security company quit working for them later finding outthey didnt pay them as well. We work 7 days for them and when it was time for payment we was told that there was a break in...
Read full complaintAlder Security System - I want all three contracts cancelled and no percentage payment because they did not fill the obligations on their end.
I am an owner and I have renters. For some reason Alder can’t change the information to send me mail and contact them if the alarm is triggered. They put the realtor on no problem but never take him off. I’ve called several times. The fire alarm went off for no reason and they wouldn’t talk to the renter until an add form was filled out. This form i...
Read full complaintSafe Homes / Alarms.com - Lack of communication and service
In July 2017 I contracted for 5 years for home security system with Safe Homes/ Alarms.com. And I am not planning to renew. Their service is poor I have 2 properties next door to each other 2 individuals being billed and it took 3 plus years for them to sort out the billing, In September 2021 the company had to upgrade the towers to 5g and in order for my...
Read full complaintAlder Security - Complaint
House Alarm not working. Around 7/22 2 men came out to check my alarm system and told me at that time that my alarm needed an update to what I understood to be 5G. They left and then no longer heard from Alder. I wrote a letter on 8/8 and got no response. I then sent 2 certified letters on 8/16 and 9/2. I then received a call from a lady called Amanda you...
Read full complaintADT Security and Safe Streets Security - Contact from executive within adt that knows good customer service
Email sent last week sent Aug 11th. I am completely shocked and disappointed with the services ADT provides. I have had issues with getting access to my account since Monday, August 8th. I forgot my password. I requested an e-mail to be sent to reset my password. I NEVER received an e-mail to change my password. After several hours on Monday, August 8th I...
Read full complaintOptimus - Wrongful accusations
On or about 13 December 2021 my business quoted to install an electric fence at the residence of Frans Dreyer, owner of Optimus equipment I received payment an proceeded to purchase the stock needed to perform the installation. On December 15 2021 Mr Dreyer sent me a Whatsapp voice note. In this voice note he cancelled the installation and informed me...
Read full complaintNorthstarHome /Alarm - Home security
Apparently, I am not the only one with complaints about this company. I also agree with all the previous complaints from other customers. My situation was different I moved into my home and took over the payments. No contract signed with them, and they are trying to hold me to a contract. I am going really as far as I can go with this even if it means getting a lawyer. This company has a very bad reputation steer clear of them.
Read full complaintVimtsire Security Services - Security office
My name is Basetsana Nkele Modikoe working for Vimtsire security services company no:1349. Site Rustenburg Kloof view primary school. I started working on the 12 Feb 2020 working with firearm for 13 months but I never got allowence for firearm, secondly the company is deducting money every month for union I didn't sign for and lastly I applied for leave on...
Read full complaintPoor Service - Very poor service and so expensive fee
Estimate arrived 3 days..but now all my box still stuck at gateway klang...me spend my money for fee is rm374.20..so expensive.but service courier I know it...n 9/10 my things inside expired..how much me lost my money..
Read full complaint and 1 commentSafe Home Security and Safeguard America - Alarm service contract forgery
Contracts dated/ signed on October 26, 2020 is in DocUsign Envelope ID 05do5d2c-e807-4a92-8f84-d6668124cf05. Jaymee Harper, employee of Safe Home Security (SHS) mailed me DocUsign number 31B30791-00b4-4c9d-88c6-7d2935498730, which contains different information from the contract I signed. A certificate of completion for the emailed contract doesn't exist...
Read full complaintNorthStar Alarm Services, LLC. - Alarm
NorthStar's system has not worked for over a year. I have called many times. I have the following issues: • The alarm goes off randomly when we are not home. NorthStar said that it is because of mirrors in the house and asked us to put a sheet over the mirror. • The alarm voice gets activated and talks when I am in the house on the phone talking. • The...
Read full complaintNorth Star Home Security - The absolute worst service and worst product I’ve ever experienced
The only time I can ever make contact with these people is when a false alarm goes off and I cannot reach them and they send out an old fat security guard three hours later, try to charge me 60 bucks and call me to collect. I was suckered in to an extended contract that says if you don't call in two days before it is due to expire it automatically goes into...
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