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ADT Security Services review: Regional service manager

Bob Parker of US

Feb 11, 2026 11:56 am UTC

Verified customer

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On January 7th during a phone call I was promised by my Regional Manager if I signed on with ADT, he would submit an order for additional equipment. That never happened. He also promised a rider to change contract length from 36 months to 12 month, neither has happen. On February 11 I contacted ADT to cancel my account, that's when I found out about 36 month contract.

Desired outcome: Change contract time to 12 months. I want a copy of rider sent to me.

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ADT Security Services Contacts

ADT Security Services phone numbers

+1 (800) 884-4226

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Residential, Sales

+1 (800) 521-1734

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Residential, Customer Service

+1 (888) 244-4505

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Business, Sales

+1 (800) 515-2216

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Business, Customer Service

+1 (877) 801-7387

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Health & Senior Safety, Sales

+1 (800) 658-7134

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Health & Senior Safety, Customer Service

+1 (844) 225-5723

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ADT Security Services emails

alwaysthere.c@adt.com

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Support

info@adt.com

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Support

ADT Security Services address

1501 Yamato Road, Boca Raton, Florida, 33431-4438, United States

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