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Home Depot reviews first appeared on Complaints Board on Jul 14, 2006. The latest review Lumber and concrete was posted on Aug 1, 2021. The latest complaint Samsung Dishwasher Appliance was resolved on Mar 12, 2021. Home Depot has an average consumer rating of 2 stars from 1601 reviews. Home Depot has resolved 222 complaints.

Home Depot Customer Service Contacts

1800 628 0525 (Canada)
1800 759 2070 (Pro Xtra Customer Service, Canada)
1800 747 3787 (Credit Card Accounts, Canada)
1800 004 6633 (Mexico)
+1 800 466 3337 (USA, Sales)
+1 800 430 3376 (USA, Customer Service)
+1 877 946 9843 (USA, Major Appliances)
+1 866 875 5488 (USA, Consumer Account)
2455 Paces Ferry Rd SE, #B #3
Atlanta, New Jersey
United States - 30339-1834

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Use this comments board to leave complaints and reviews about Home Depot. Discuss the issues you have had with Home Depot and work with their customer service team to find a resolution.

Home Depot Complaints & Reviews, Page 10

Nov 23, 2020

Home Depot — Hardwood flooring in-store order

On 11/02/2020 we ordered hardwood flooring from Home Depot in Hercules, CA. The order was to be delivered...

Hercules
Nov 16, 2020

Home Depot — Lies and tricks.

My granddaughter has used a Home depot charge card for years. She uses the 24 month no interest program. She...

Nov 14, 2020

Home Depot — Veteran's discount

I have been to this Home Depot and was told that I could get a veteran's discount if I showed the...

Home DepotRidgid 3 tool combo kit

on your website and your recording while you're on hold, it states if you buy a ridgid combo kit you will get a free tool or battery for free! this is not the case after calling customer service and speaking to them and waiting for over an hour!!! total waste of time. home depot should really honor their advertising or check their content and recordings especially during holiday season.

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    Nov 12, 2020

    Home Depot — Carpet and installation

    Do no use home depot to purchase carpet!! We had discussed our carpet needs twice with store employee...

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    Nov 05, 2020

    Home Depot — Installation of wrong patio door and blackmailing

    I am requesting your support in resolving the issue concerning home depot canada for the poor and wrongful...

    Oakville

    Home DepotPersonel

    This is for the east montgomery branch, only. I ordered material for a deck in july and have had it delayed until it is now too late in the season to complete the project.
    At no time was hd proactive in warning me of the delays, as each time I had to call them to find that the order would not be filled.
    Each time it was like pulling teeth to get any help in even getting this information as the clerks who man the phone line are rude, inept, unknowledgeable and dismissive, lecturing the paying customer as to why they should not be expected to do their jobs.
    They hang up rather then hang in to help anyone.

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      Home DepotCan't ship my online order for 2 month

      I placed my order on September 8th. The delivery date was September 15-27. After that, every time I checked the order status, the delivery date was shifted to future dates.
      At the end of September, my order changed its status to "confirmed". On October 13, after another call to customer service they opened ticket number #920008 against my order.
      Since then, every week I am promised that the order will be shipped by the end of the week.
      Unfortunately, I still haven't received my order, although the product is in stock.

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        Nov 01, 2020

        Home Depot — Kitchen cabinets

        Bought some kitchen cabinets from the meadville pa store in august. The expected date on the receipt wa...

        Oct 30, 2020

        Home Depot — ars/home depot installation & service

        The whole experience has been a nightmare. 1) The unit I ordered was not the unit I received. Although it...

        Oct 27, 2020

        Home Depot — False advertising

        I have been a home depot customer since 1979 when it opened a store on Buford Hwy. in Atlanta. having moved...

        Bellport
        Oct 13, 2020

        Home Depot — Cheap and wrong patio door installation by home depot

        A contract was signed with Home Deport to replace and install a patio door at my house at 5401 Glen Erin...

        Home DepotWg10914338 chocolate brown microfiber and faux leather left chaise sectional with storage ottoman

        The sectional that I ordered was delivered on 7/9/2020 minus the ottoman that was to have been included. I have reached out to the Home Depot twice and cannot get through to customer service via telephone, when I enter or say the number such as 2 or 7 nothing happens and the recorded voice just keeps saying the same thing. After paying over $700 for the sectional, I just want the ottoman that was supposed to be delivered with it or a credit.

        Thank you!

        Corrine Collins
        [protected]@yahoo.com
        [protected] ext. 6816

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          Oct 08, 2020

          Home Depot — Refrigerator "free delivery"0

          I bought a large refrigerator last year and the delivery guys couldn't get the old one through the door...

          Sep 29, 2020

          Home Depot — Windows and balcony sliding glass door

          Dear Home Depot My name is Roxana Beyranvand and I am a loyal Home Depot customer. There is roughly 100...

          Home DepotAppliance sales / military discount

          On 22 September 2020, my wife and I were in the Summerville, SC, Home Depot Store trying to purchase a washer/dryer stackable set. They had the exact set on the floor and would not sell them. We had to order the set and wait until 09 October 2020 for delivery. When we went to purchase this set the sales associate would not honor our 10% Military Discount, even after we showed them we are both military retirees and that I am a 100% disabled Veteran. On their site, the military discount is really confusing and even more so for their sales associates to understand. They said Home Depot does not allow military discount on sale items and especially does not allow the discount on the purchase of appliances. This is completely wrong! Lowes honors the discount and will also sale you the floor set if they do not have the item readily in stock.

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            • Updated by Richard Harris · Sep 23, 2020

              Home Depot's Military Discount is absolutely terrible at best and is a shame at worst!

            • Mr
              Mr. Helpful Sep 24, 2020

              To begin with, thank you for your service Mr Harris. I very much appreciate one's military service. With that said, such service does not entitle anyone for purchase discounts. It sickens me to see or hear of anyone complaining because their military service doesn't provide them with better pricing. Is that all your service really means?

              Also, allot of retailers refrain from selling off floor models — especially with the current situation with Covid.

              -2 Votes
            Sep 21, 2020

            Home Depot — Product / service and everything in-between...

            Good Afternoon: Our initial favorable opinion of High Standards Installations is fading very quickly. The...

            Courtenay
            Sep 19, 2020

            Home Depot — Customer service

            I found an item with a sale sign above and purchased it. The cashier rang it up and it was the incorrect...

            Sep 16, 2020

            Home Depot — Lied about delivery status of my order wg16371068

            I placed an order for hardwood floors on Sept 6th and when I placed the order, was given an estimate of it...

            Sep 11, 2020

            The Home Depot — Employment

            I'm a retired Deputy Sheriff and 10 year USAF combat Vet. Took a Department Supervisor position at Twin...

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