Home Depot

I went to the Home Depot in Fayetteville NC this morning to rent a small tree grinder. I rented a smaller one about 6 months ago and I ask the customer service I wants the small grinder. He took me to the larger one and I said that this not one I got 6 months ago. I say it was green and small. He states he do not have any green grinder and he walk away. During the conversation he was acting like he was unhappy helping me with a unrespect tone in his voice. Therefore, I walk around inside the store and spot the small compact stump grinder on the side wall and I took it to the desk to rent it. The first thing he say, " It not green." He was being smart, then I say no it is not green but red and then I say," Why do you wants to be smart instand of helping the customer. Everyone wants to be disrespectful instant of taking a little time to help the customer. I do not understand it."

" Being disrespectful take a lot of energy while being kind and helpful save time."

I rent the grinder eDeposit# 36262309100073470229754562, 09/10/23 transaction # 76431 and I return it 2 hours later . This time the same person say Thanks you and his attention were better but the early occurrence totally unprofessional. The employee name was John ,a elder person who knows better on 09/10/23 0847 am in the renting department, also I was told that I could not a military discount on my bill. Is that true?

On Sunday June 11th I hade went online to order 2 sheets of plywood that I needed for underlay for my bed. This was The Manahawkin store that I had always used and never had any issues with. I had ordered 2 sheets of plywood at the cost of $29.27 each, Price $58.54, Plus 79.00 to have it delivered to my address at 219 Yorktown Dr. in Little Egg Harbor TWP N.J.. Plus tax of $9.11. I paid with my credit card and got a delivery date for Monday the 12th 8:00 am to 8:00 pm. for yard delivery.

09/7/2023 4:00 PM

I used to have a Home Depot Veteran Discount. I tried to use it several weeks ago at the store. Was told that I had to re-register. I just tried following the instructions on their web site. I finally "chatted" with a Home Depot representative. Their representative told me they were sorry, but they could not help me. There was nothing they could do. I followed the steps on the web site and always ended up back were they dumped me. The HD website says to go to SHEER ID for help. I went to the SHEER ID website provided on the HD instructions. I looked for the companies that SHEER ID represents. Home Depot was not even listed!

I was told home depot would call or text the day before delivery and would call or text 30 min prior to delivery. They did text the day before delivery but never call or text before coming out. After reschedling for the second time they did the same thing, just arrive without letting anyone know they were coming and of course no one was home. Now I have to wait almost another week before the stove will be delivered. This is not how people conduct business, you are supposed to give a estimate time of arrival. I am very dissatisfied with the service that has been provided.

We live closer to this Home Depot than any other but when we have questions about if they have what we need and call them you can never get anyone to pick up the phone .I called yesterday several times let it ring 25 or 30 times and no one picks up . I finally drove to Springfield , Mo to get what I needed . They have very poor service ! Sincerely Karen Hayes

I ordered pavers for a client. They delivered to the wrong house, blocking the person from getting out of the driveway. When I called Home Depot Sherry the "lead" said the driver said he delivered to the right address despite me offering the phone number of the guy that was totally inconvenienced.. but

Home Depot Corporate Complaint People helped me

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I purchased $2000 of building supplies (lumber, hardware, Trex, etc.) assuming I would get a military discount of 10 percent. I was told my discount did not apply because I was buying "building supplies." I asked what exactly was in the store that was NOT a building supply? Turns out the employees could only think of "soda." So, If I'm shopping HD and want to know that I'm getting a military discount and not wanting to learn otherwise at the register, how exactly do I know what qualifies?

I order 2 window units on 16 Aug. I was given 21 Aug or possibly earlier as delivery time. I now have a deliver date of 22 Aug. The items are 6 hours away. I have had the worst customer service experience. I have been on hold forever, hung up on, been left hanging on chat. Terrible experience. I made arrangements for installation, now I have to cancel and reschedule. Why will it take from 19 Aug to 22 Aug to come from 6 hours away? I went to 5 different stores looking for a 12000btu ac. Not a single store had one. This is August, hottest month of the year and the stores can't reorder to have stock? Lowes had them in stock but unfortunately I did not have a lowes card, only home depot. I guess I need to get a lowes card and cancel yours since your service is so bad.

Beverly Owen

I had windows installed on aug 10 ans 11, four windows were left with unfinished casings. Trying to get this resolved I get put on hold, with all the numbers I have on one is returning my calls or answering my e mails. Is theis the way home depot does business and leaving jobs undone.

Which is such a shame because was planning on having the siding done but because off of home depot not going with them.

Am I supposed to do all the casings on my own, how about you deduct the price of all the casings from my bill. I am not paying this bill until I get the windows fixed. Never seen such stupidity [protected]