Home Depot

We had to purchase additional flooring to replace some of the original order that had damaged pieces. It was a week late just like the original order causing delays for the contractors. This is what the two boxes looked like when I opened them. They left it outside the garage at 630 AM and signed for me and I can see why. It appears that they threw or just dropped the boxes on their ends. One whole box, with the plastic wrap torn open is useless.

We also bought the Terryn 72.20.35 vanity with engineered white marble top. When we opened it there were 2 chips on the rim and next to one of the sinks. The [censored] manager at sunset valley HD would only offer 250 credit. It cost that much to fix it so that you have to now where it was ... Customer service at this and the IH 35 and Slaughter locations absolutely SUCKS.

When we get the floors finished I am bringing the damaged flooring back and I expect a full refund.

I also want an additional 500.00 off the vanity for the delay and irritation and to repay us for your people damaging the vanity top.

What the hell has happened to home depot? You can Never find someone to help with questions. There are hardly any staff on the floor when you need one. I went in to buy some parts to move a ceiling fan and could not find anyone except the little high school girl cashier so I left and went to Lowe's and received immediate assistance spent my 100 bucks and left.

On Aug. 27 I went to the Home Depot on Arizona Ave. and Ocotillo in Chandler with a broken clamp that holds the net across a ping pong table. The first HD employee was very helpful but when a second employee joined us well, as they say 2 heads are better than one, they both went out of their way to find a solution and they were sucessful. Service is not as easy to find as it once was and we found it that day in Home Depot, thank you from a grateful customer. The employee was Steve Faust.

Suzanne Reid

[protected]

I am 80 years old. I went to your store in Wappingers Falls, NY to purchase a new sink that had a cabinet. I found what I liked and went to complete the purchase. I asked if it would be delivered and if they would bring it into my home. I was told that the item would be delivered to my front door but then I had to get it into my house. I am 80, how could I possibly manuver it to get it into my home. YOUR POLICY OF NOT BRINGING A PURCHASED ITEM INTO THE HOME MAKES IT IMPOSSIBLE FOR PEOPLE OF MY AGE TO DEAL WITH HOME DEPOT.!

I purchased a washer dryer set with depiction of what IT placed online with the washer. Fast forward to current status…. The product listed was not delivered. Employees down to GM of Home Depot, along with “professionals” from GE said they don’t do returns. I ordered based on what was depicted online. Was even confirmed online description was incorrect. I am stuck with washing machine. It is not what I wanted but I will take this episode as a [censored]show but I am DONE with this corporation. I have never experienced upper management that is so indecisive

On November 14 - 16,2023 I was contacted by a person who told me that there was activity on my account and that the people using it were spending it on sex trafficking and pornography. I could lose my social security number if I don;t comply. I was to take cash (in total $28,000) and buy gift cards from your store. I did so in $2000 cards.They said they were watching me. They made me fearful about what was going to happen to me. I reported the card numbers to the person on the phone with the pin numbers. I began to realize this was a scam but I was scared about what they would do.

I took cash from two other Fifth Third Banks $10,000 and another $10,000. I bought cards from Home Depots in the area. I have all the cards and receipts. I am hoping that you will assist me in getting some of this money back through your insurance or through checking if the cards have been used. I filed apolice report JG518914

Please help me.

ref ORDER #[protected]

on October 11 2023 I bough a dish washer SAMSUNG DW80J3020US

1.- the dishwasher was supposed to be delivered 0n October 19 but it was delated for around one week later?

2.- the dishwasher malfunction after one month of use, I took a long time for a technician to come to my home, and in his opinion there was nothing wrong but the problem continue the technician came back and try to tell me again there was nothing wrong with the machine so I insisted so he is supposed to get the part to be replaced? I BEEN WITHOUT MY DISHWASHER FOR ANOTHER FEW WEEKS

i FEEL LIKE RETURNING THE DISHWASHER

CAN YOU HELP ME PLEASE

HECTOR MACHUCA

Good day, my complaint is on inventory shown on the Home Depot site in the US Virgin Islands St. Croix. On the site is shown to have four Cub cadet 50 inch cut machines when asked over the phone or in person there were different stories. For example, first story was the machines were damaged that is why they never made it to floor. Story number two they needed to be assembled before being sold. Three there were none in stock and Home Depot may not be selling cub cadets anymore. So why show you still have in stock?

I bought the LG refrigerator on 11/20/2023 with a promise date of delivery on 11/30/2023. As of this date 11/30/2023 I did not receive a call that this refrigerator would not be delivered. Called the delivery number this morning asking what was to be the delivery time this morning and was instructed that I would not get it today and they could not give me a new delivery date. I told them my refrigerator was empty and had a party planned this Saturday 12/2/2023 and had no way to store food. When I asked for the corporate number the phone went on hold and came back later with a survey. I need this to be resolved as quickly as possible.

Companie advertising. Don't believe any of it. They promote their online entity. If you have a complaint returns are no problem . Outright lie. No problem on anything except Appliance. They don't accept returns on anything unless it was damaged in shipping. Then you have 48 hrs to inform them. Cook Tops microwaves etc. They don't accept anything that is not damaged. If it is wrong unit wrong Amperage or changed your mind. Though You bought it you own it All other outlets give you 30 days to a year Not Home Depot

I purchased a dishwasher on Monday Nov 13th and was told a delivery date of Thursday Nov 16th, I checked the tracking about noon and it was out for delivery. I later received an email telling me that my dishwasher could not be delivered today. I called to get a new delivery schedule and was told that Monday was my new date and when I asked why I could not get my delivery on Friday I was told that Friday was booked up. I don't understand how Friday can be booked up when Thursday deliveries have not been completed. This is not the first time that I have a problem with deliveries with Home Depot products.