Menu
CB Home Improvement and Maintenance Home Depot 2190 Tiger Town Pkwy, Opelika, AL, 36801, US
Home Depot company logo
Home Depot
reviews & complaints
Home Depot company logo

Home Depot

2190 Tiger Town Pkwy, Opelika, AL, 36801, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
6:00 am - 10:00 pm
Tue
6:00 am - 10:00 pm
Wed
6:00 am - 10:00 pm
Thu
6:00 am - 10:00 pm
Fri
6:00 am - 10:00 pm
Sat
6:00 am - 10:00 pm
Sun
8:00 am - 8:00 pm
ComplaintsBoard
R
8:38 am EDT

Home Depot - Service, lack of it

Home Depot store Tigertown, Opelika, Al. #816

How much time and money should it cost a contractor to shop at Home Depot!

I am a Home Depot Pro, or close to a former Home Depot Pro.

This Home Depot is so poorly run!

I'm working on a deck/ designer project, estimated time from start to finish about 2 &1/2 weeks.

But buying materials from this Home Depot that never stocks shelves of wood products until a contractor needs, cost the contractors many valuable hours. I have lost 32 hours just on one project waiting on your employees to do their job. I go in just about every morning to purchase an average of $500 daily.

How does corporate sell products that are not there but stored out behind the store! This location has enough stock stored behind the store to stock 5 stores, yet management hasn't a clue about their job there!

Some wood products shelves have been empty for a week. One manager said we are having truck problems. I pointed the product out to her bundled and stored above. This is a manager?

So after a long year project where my customer purchased all materials I find myself dreading to walk in your store to find employ shelves every morning to the point today I decided to buy a few items from Lowe's.

It's just not worth time spending my morning trying to explain to your managers how important it is having product on the shelves. Each time I do that, they bring what I need, 90 minutes later, or longer and do nothing about filling in the other empty shelves until the following morning when I need something else!

I can tell you your tiny pro perks don't even cover 5,% of contractors lost time in this store.

I wonder why I waste even more time writing this since I see 90% of complaints go unanswered!

Desired outcome: Manage your store!Stock the shelvesOr do nothing that helps Lowes in this area.

Read full review of Home Depot
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.