Menu
Write a review
File a complaint

Furniture Stores Featured Reviews

ComplaintsBoard
M
1:51 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Kevin Charles - Defective Furniture

Do not buy furniture from City Furniture it is very dangerous you almost got seriously injured when the springs underneath the couch were not properly supported and collapsed causing you do fall threw the couch the springs popped threw underneath the fabric of the couch and they don't care because it's passed warranty. Bad business practices and rude...

View 0 more photos
Read full complaint and 8 comments
ComplaintsBoard
A
5:21 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Brown Jordan Furniture - Scam

Purchase a DELTA collection--including Dining table, 48 " round Table, 8 Chairs, 2 Lounge Chairs----Dining table has a DESIGN FLAW--Frame and Glass are 2 different sizes and is quite noticeable--1" gap. Have received 3 replacement tables--and all the same. Now being told by BROWN JORDAN to accept the flaw--nothing they can do about it! For $8, 500 I would...

Read full complaint
ComplaintsBoard
C
4:09 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Kimbrells Furniture Store - Do not go there

I purchased a PeopLounger motion sofa from our Sumter Kimbrells... The salesman helped us load it in our trailer. When we got it home the motion parts would not work! They came and picked it up, keep it for 3 days...When I called to check on it, the receptionist said that the manager said that my husband and my son bent the frame when they picked it up and...

Read full complaint and 5 comments
ComplaintsBoard
S
4:16 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

DAMRO FURNITURE - CHANGE OF SPECS

I bought 4 damro office chairs some 10 months back. Was very happy about the comfort factor and went again now to place orders for the same chair 4 nos some time back. They said they didnt have stock and it will come in the next container and will be delivered in ten days. In a weeks time I do get delivery of the chairs. But lo they only look the same...

Read full complaint and 29 comments
ComplaintsBoard
L
4:17 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

W.S. Badcock/Badcock & More - unlawful credit practices

Re: consumers/patrons (beware) unlawful credit practices!!!... Keep your eyes on your credit report were badcocks' concerned; my husband & myself were customers of the badcock home furnishings center, for many years. We had done business with this store for at least 10 plus years as we loved the owners of this store. There are only 3 stores out of approx 12...

Read full complaint and 9 comments
ComplaintsBoard
S
1:49 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Expresso mirco sectional from the Cindy Crawford line - Very dissatisfied with the quaility

Cindy Crawford's line of furniture is beyond horrible quality. I purchased a very expensive $3500 dollar complete sectional living room set from Cindy Crawford's line. I purchased the micro fiber 4 piece sectional set. The cushion padding is horrible, the fabric looks very worn and thin after only having the furniture for 1 year and I only have a family of...

Read full complaint and 5 comments
ComplaintsBoard
A
1:12 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

JMR Express Montreal Movers - Bad service/fraudulent contracts

JMR Express Moving was hired by my mother to move my her furniture into storage and then to her residence. They assured us their workers were professional and experienced. Not only did they use twice as much time during the move than they should have, they also caused damage in the house. The moving team they sent us, we were later told, was comprised of...

Read full complaint and 3 comments
ComplaintsBoard
J
9:25 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Guildcraft of California - Furniture falls apart

I bought a Guildcraft couch and ottoman and they are of really poor quality. The couch came with throw pillows with tassels and they came apart weeks after I bought it. I am on the third set of pillows (they did send replacements) and they are still coming either apart or completely off the pillow. The upholstery on the ottoman has worn very quickly and the trim on it has had to be repaired as well.

Read full complaint and 6 comments
ComplaintsBoard
A
5:18 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Yaletown Sofa Co. Ltd. - delivery failure

I bought a lamp ( flair lamp) with the model MOBITAL BLACK SHADE on the 22ND of July and my invoice specifies that my lamp would arrive in 9 weeks from the purchase. One detail called my attention as me and my wife where walking down the street and saw one of the locations of the same name going out of business. I have tried to call them several times and...

Read full complaint and 7 comments
ComplaintsBoard
K
9:07 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Vintage Gliders / Metal Gliders - Horible restoration and painting

Wow were do I begin. Vintage Glider is really one of the only sources for these gliders, except e-bay. We order a glider in March 08 and recieved it in June 08. It was a 3 seat glider painted black and white. When it arrived after 2 1/2 months the workmanship and restoration efforts were so poor that my wife litterally cried. We called imediately and were...

Read full complaint and 4 comments
ComplaintsBoard
M
12:25 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Bellach's Leather Furniture Superstore - Complaints

Did you ever ask yourself, why did I purchase my furniture at Bellachs leather? Could it be because of the price, or the selection, or the reputation of the business or maybe a combination of all of those things. Bellachs has brought something unique to the bay area for decades. Jerome Bellach is the man who started what the leather furniture industry...

Read full complaint and 6 comments
ComplaintsBoard
J
9:52 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Klaussner Furniture - Won't stand behind their warranty

I purchased a Klaussner sofa and love seat both recline on the ends. The plastic release on the love seat that allows the love seat to recline broke off in my hand. Besides looking awful I cannot get the love seat to recline without the plastic release. I purchased both items at Gordon Furniture, Berlin, New Jersey. Gordon Furniture is out of business. I...

Read full complaint and 17 comments
ComplaintsBoard
K
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Park Place Corporation - Mattress Mafia

My husband and I bought a Cool Mattress from a local store and found out after opening the packaging that it has a lump of coils in the center of the bed and does nothing about maintaining a cool surface like they promised. The bed was worse than our ten year old one. We complained to the store who forwarded us to Park Place and after making ten calls to...

Read full complaint and 12 comments
ComplaintsBoard
U
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Veldhuis Interior Design - Bad quality

Veldhuis interior design of corona del mar, california Veldhuis interior design, installed a window treatment in our kitchen. The window treatment was not made to the specifications of our design plans (Not even close) we received and signed off. When we questioned the quality of this treatment the owner jeanine veldhuis told us " it is the best she could...

Read full complaint and 2 comments
ComplaintsBoard
S
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Gatleys/FUTON - FUTONSSTORE

I am currently in a process of "NIGHTMARE". I have placed the order in September 07 and Futonsstore has already charged me and I have not received the shipment yet and their website is under construction and they do not reply to my e-mails. It is mid November - they have taken my money and are not supplying the Futon. I am frustrated. Can anyone suggest what I should do?

Read full complaint and 3 comments
ComplaintsBoard
L
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Bedroom King - Scam and cheating!

Ordered a bed July 15, 2007... company said it would be delivered Aug 8-16,,, Aug 16 came and went ... I called Aug 17th ... they said they were having issues with "Shipping" and would advise me of my shipment date... They never responded back to my calls... calling number was out of commission... stating call center was unavailable... please send...

Read full complaint and 5 comments
ComplaintsBoard
M
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Furniture & Bedding Center - Fake Sterns & Foster mattress and box spring

I purchased what I thought was a Sterns and Foster Queen size bed set for $675. What was delivered was not a Sterns and Foster Box spring but a cheap no name brand box spring. The mattress had one fake Sterns & Foster label, and stitching. There were only two sets of handles instead of on all four sides and no official Stern & Foster tag on end of...

Read full complaint
ComplaintsBoard
C
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Janda Furniture - Janda Lounge - Leather on Janda lounge and frame are crap!

We bought an expensive black leather lounge a 2 seater and 3 seater from harvey norman cairns it was a janda lounge, after 3 years the leather cracked and the frame broke, they sent an inspector out that said the blame was 50 /50, we have cared for the lounge as recommended since purchase, they offered to repair it if we sent it back to brisbane 2000 klm...

Read full complaint and 57 comments
ComplaintsBoard
J
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Futon Store / Gately's Family of Stores - Fraud and cheating!

I ordered a futon from Futon Stores (Gately's Family of Stores) on 8-15-07. It was supposed to be shipped between 8/22 and 8/25 by UPS Ground. I have never heard anything else from this company. For awhile they took calls, now their mailbox is full and no one is even pretending to answer the phone. I have also left NUMEROUS e-mails. This is obviously an internet scam and I am MAD!

Read full complaint and 14 comments
ComplaintsBoard
R
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Futons Store (Gately's Family of Stores) - Scam artists and rip offs!

Two weeks ago we ordered a futon for our son 12yrs old from the futon store a gatelys store. We were charged immediately the full amount and when we tried to check the status over the past two weeks, no one has answered our emails or calls. When you try to leave a message, the box is full. I cannot believe how these people run that business, I will do...

Read full complaint and 13 comments
Updated Furniture Stores reviews
The Brick
Absolute nightmare: two defective tvs and a refusal to refund
Coleman Furniture
Ashley man den sofa quality issue
La-Z-Boy
They won't send a power box to an elderly woman who relies on the recliner for circulation problems
Exclusive Furniture
Poor communication and customer service
New Furniture Stores reviews
Bob Mills Furniture
Unhappy with mattress they gave me and refuse to exchange or return
Home Gallery Stores
Damaged product delivered
Norwalk Furniture
Poor manufacturing
Natuzzi Editions
rude manager suggested sitting on floor