One position on sofa is being used, the back of the sofa at that position is losing color. Requested problem to be handled by Coleman, Coleman rep indicated Ashley had been contacted, help with problem denied, indicated issue caused by cleaning with harmful products. Only product touching this area is the shirt on my back. Has never been touched with cleaning products. Is either not a true Ashley product, or possibly a prior returned item, resold to me. Delivery made without any boxes.
Claimed loss: I have to look at the sofa every day, regret purchasing from Coleman at this point.
Desired outcome: Either replace the item, refund my purchase price, or fix the area.
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