Family Dollar
reviews and complaints

Family Dollar sales

Hello i wanted to make an inquiry about yhe manager there at that store her name is Candice, she is very unprofessional and rude. I bought some items that were marked down 75% off one suit that was a hoodie shirt and pants and i got charged full price for one of the items and still got charged for the buy one fet on 75% off . I am very upset not only i wa...

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Family Dollar former family dollar employee

Family Dollar bad management

On 1/24 at 12pm the manager was being extremely rude to both the costumers along with myself along the bread delivery lady. When I was in the check out I saw that an elderly lady was asking for assistance from the manager on something. Rather than providing assistance, he spoke harshly to her saying "it's right there just use your eyes". Then when the bread...

Family Dollar customer service

Family Dollar lack of cashiers.

I live close to this store at marrowbone ky 41559 and for some reason the store do t have enough employees to keep one at the register to check people out. There was a new girl there the other day and she walked by me to talk to her friend while me and two other customers waited in line for 10 minutes. I rang the bell they have to get her attention and it...

Family Dollar employee

Family Dollar double charge on 2 items

I was double charged in two items: IBD Frame Set $15 and Square Metal Candleholder 3PC Set $16. In addition, i bought two items for $1 or $1.50 and they didn't charge those. As you can see i returned some items and this is when i realizeD the mistake. I advised the manager about the mistake and asked her to check the cameras so they can see all the items I...

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Family Dollar manager kenneth brown

Very degrading experience at family dollar at 29264 hwy 43, albany, la 70711. Manager was kenneth brown. I was told I was band from family dollar for life. For doing nothing but returning something. I ask for price check on before purchasing. He said it was right other clerk. I purchased item 1 minute ago. Never leaving register. I told him it said half off...

Family Dollar pricing and disrespect

Myself and another woman were interested in towels at this location that the "manager" said he'd give us for 40% for towels and hand towels. Wr walked tp the back of the store were the items were located and he said that HE'D do the override. Once approached by another employee of the store they began to speak creole and he said he spoke to his manager when...

Family Dollar assistant store manager

I'm trying to find out how to go about filing a grievance against an assistant store manager in the store that I work at but I'm not sure where to go or how to go about doing it. I already went to my store manager to try and resolve the issue and it did not really get me anywhere. The issue didn't really get resolved in any way and I'm trying to find out what the next step is.

Family Dollar magnavox universal remote control 731398345014

I purchased a universal remote control for my tv. I opened the package inserted batteries it never functioned or turned on. I put it back into the package returned back too the store with the receipt to get a full refund and the cashier said your policy says you don't do refunds on electronics so if the remote is defective, it's my loss? How is this even...

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Family Dollar no help in store / witnessed stealing

I entered this store - right inside are some carts blocking the way in, so I forged on thru - a young girl was checking a man out at the register but asked me if I needed help. I told her what I was looking for, and she pointed - still couldn't find it. I asked again for actual help. When the man was "finished" she walked to the back of the store so no one...

Family Dollar toothpaste/horrible service

I bought toothpaste from the store the whole Time I was being rung out the cashier was on the phone I asked no answer or was rude about even the shift manager was just on her phone cussing in front of me the whole time. My toothpaste was not in my bag I came back to the store to let them and was basically told is was nothing that can be done I'm a regular customer and I spend a lot of money in this store weekly

Family Dollar overcharged

I've been trying to get in touch with someone who can solve my issue with this over charged, I've been calling going to the store I really need someone to get in contact with me ASAP the overcharge was in the amount of $76.38 and I will like my money back please call me at( [protected] and my name is Kimberly Bailey, this occurred on 12/14/2019 KB

Family Dollar oil water separator

This company has an oil water seperator that hasnt been pumped since december 2018. Oil water seperators are required to get pumped every six months. They are way past due and at this point in viloation. I had an inspector got ot to the site numerous times. They have been uncooperavtive concerning the matter. This issue being unresolved can cause major sewage issues in the area over a period of time.

Family Dollar employee

On 12/24/19 I came into the Family Dollar to buy my children some stocking stuffers. I grabbed some wrapping paper and one of the small baskets that you can carry that are small. I realized I had forgot $20 in the vehicle that I had come in and gone back outside to go get it. I came back into the store where your employee was getting ready to put away the...

Family Dollar heater

I purchased a heater a few days ago. All of them were opened so i thought nothing of it. I go to return it today and they tell me i can't return it because its opened. Well i want my money back. It was already opened. I showed the lady in the store that all of them were opened. All of them. Just like they were when i purchased it. I did not use it. So you...

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Family Dollar horrible customer service

I was waiting at the cash register and the cashier clerk her name is Eden told me to wait she will be right there in a minute, so I waited and she continued to hang up bags on the rack out of the box. I waited a few minutes then then I asked her if she can please help me, she storm over to me feriously and said she told me to wait for a min and that if she...

Family Dollar store manager

She harassed me in front of 10 year old daughter. I was talking polity she might had a bad day but she should talk to customers rudlly and telling them to leave and get out otherwise you'll what gona happened to you today. My daughter get scared and stand outside the door crying. She asked my card and I said I have it then I asked her if I can get cash back...

Family Dollar denied service for not surrendering personal property

I walked into the store at approximately 6:05PM looking for the 200 count bag of DG Health brand cherry cough drops. I've purchased them multiple times in the past and knew where they were on the shelf "directly" in front of the cashiers station. The cashier who appeared to be the manager was busy with other customers. So I stepped to the next aisle to ask...