Family Dollar’s earns a 1.2-star rating from 11 reviews and 2305 complaints, showing that the majority of bargain shoppers are dissatisfied with their purchases.
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customer attitude while trying to get help
When making my purchase this morning around 8:25am the family dollar employee refused to get off her cell phone to help me add my family dollar clipping instead she stated yes baby in which she was on the phone with her boyfriend friend child or whomever it was I am filing a complaint because I was charge without my clippings and the proper help I also told...
digital coupons
I downloaded my digital coupons for the Febreze, Mr. Clean, Swiffer, 3.00 off of 10.00 purchase, when I checked out it would not take the 3.00 off. The store manager verified that I had the right products. She said she couldn't override the price that something must be wrong with the app. Also I purchased Sparkle paper towels 1.00 off, same thing. I bought...
Read full review of Family Dollarthreaten
I was trying to make it home through this horrible storm, it got so bad i had to find a place for shelter. There were sirens going off and it was hailing with strong winds. I had to pull over and find the nearest shelter, so i went to Family Dollar😡😡😡😡 I got out my car and went into the store, as soon as i got into the store these two women told me i had...
Read full review of Family Dollarcashier
This particular Cashier on Monday morning around 9:45 am was extremely Hateful and rude to me as a customer. Snappy and Unfriendly and even deliberately threw money at me after i purchased a simple cigar. Cursed me out and called me a Old Mother F! I ask her what was wrong with her and she went Off on a temper tantrum. This little young lady with the ring...
Read full review of Family Dollarperson
Had gone to this dollar store in the past and said that I would never go back, but, was in the area and did, BIG mistake. First of all, there was one register open and a line all the way done the aisle, about 17 people. I asked about another register opening and a person, large black woman, sitting up on a high chair where she can be seen, says she is off...
Read full review of Family Dollarthe manager william brown
I am complaining about the manager at 1689.I no longer works there and he is telling customers that he let me go because i didn't do what the boss said and that's a lie I did everything he asked even closed by myself three nights out of a week.You can call him a manager I call him need training on his position .First he need to learn confidentiality and not...
Read full review of Family Dollar and 4 commentsclosed 30 minutes early
On January 11 Saturday at 9:40 PM I went to family Dollar to purchase some favors for my sons birthday party when I arrived at the store the manager and employees were standing behind the counter while I was in the car but when I get out of my car they all were hiding behind the counter with the door locked so the store have a close for over 30 minutes. She...
2 female managers
Today me and my two children ages 2 and 3 went into the family Dollar located on 87th and King drive to obtain the items that I needed I went into the store and shop around for about 15 minutes after 15 minutes I was done shopping I went to register two to pay for my things it was successful but when it was time for me to leave out of the door one of the...
Read full review of Family Dollarabusive employee
I went to the store at lunch time on jan. 9 to shop for cleaning supplies and check out the reduced after-christmas items. First of all, before you even enter the store, there's a loud, threatening recording out in the parking lot screaming that you're being watched and recorded on videotape, etc. There's also a big sign on the door saying you can't bring...
Read full review of Family Dollarstore manager
Good evening, I am writing with a complaint and a concern for One of your store managers at the Baldwinsville location. Around 4pm on 1/9 I had the displeasure of having to wait in line and while I could tell the manager was doing her best to get the customers through, when I expressed my disappointment in having to wait I was met with her defenses and A...
Read full review of Family Dollarrudeness, disrespect and low down behavior of day manager/supervisor
In the store today...sales person throwing away old Xmas items in the dumpster... wanted to get bags...not tear open but to load in my car...since they were throwing away... managerial rushes out of store... speaks rudely, disrespect and locks dumpster's gate...the merchandise was being thrown away anyway...why couldn't I have it??? I was not going to open...
Read full review of Family Dollaremployee
I'm writing to express my concern about an employee. I believe her name is Nish. I have been in the store multiple times while she is working or so called working. She is always on her cell phone while waiting on customer or when customers come to the counter. She is always loud and saying rude things about fighting people and also cussing while she i...
Read full review of Family Dollarsales
Hello i wanted to make an inquiry about yhe manager there at that store her name is Candice, she is very unprofessional and rude. I bought some items that were marked down 75% off one suit that was a hoodie shirt and pants and i got charged full price for one of the items and still got charged for the buy one fet on 75% off . I am very upset not only i wa...
former family dollar employee
Former store manager. Please never work here. Huge shipment trucks weekly, they order way too much to fit into the store & do not provide enough payroll to process the truck so the store manager who is on salary will either have to work off the clock or the truck will not get done. If you're looking for support from your district manager there will be none. You will only hear from your DM when there is a problem & you will not be instructed on how to fix said problem you will just be left to figure it out on your own.
bad management
On 1/24 at 12pm the manager was being extremely rude to both the costumers along with myself along the bread delivery lady. When I was in the check out I saw that an elderly lady was asking for assistance from the manager on something. Rather than providing assistance, he spoke harshly to her saying "it's right there just use your eyes". Then when the bread...
Read full review of Family Dollarcustomer service
I was at the Family Dollar with a large bag and my three year old daughter. It was crowded and there was little room for me to squeeze in line so I told the cashier that I was in line and behind the last guy in line. I stood there right next to the register and waited my turn. Three more people got in line long after I had been waiting. The cashier proceeded to tell me I had to wait in line again because I was not 'in a line's. They could see I had my hands full but didn't care. I addressed the manager of the store who scoffed at me and said I had to stand in a line like high school despite my circumstances.
lack of cashiers.
I live close to this store at marrowbone ky 41559 and for some reason the store do t have enough employees to keep one at the register to check people out. There was a new girl there the other day and she walked by me to talk to her friend while me and two other customers waited in line for 10 minutes. I rang the bell they have to get her attention and it...
Read full review of Family Dollaremployee
will confirm by the end of this email. But I was treated rudely and disrespected by an employee of family Dollar who would not give me her name. Also the security guy there had a dog inside with him and was standing there didn't offer any help or assistance.
I would like to speak to someone before lodging a complaint with the better business bureau. Or any other complaint department or corpreate managers or supervisors. I was refused service because this female employee felt she had a right to treat this store as here court of law. There is and was not asign posted stating I could not sit my bike inside the two entrances doors of the store the security guard and dog watched me park my bike there and didn't say anything to me. I just got milk and butter and when I was ready to check out the female employee rudely and angrly said I wasn't being served because I didn't answer her or move my bike. She prior to that never told me anything about my bike that was my first time seeing her. When I came in she wasn't in site and I was only in there less than 1 minute to get the items I stated. Then I said was subjected to her unprofessional behavior and her refusal to give me here name to file a complaint. Then she sarcastically said she wasn't scared of me complaining and proceeded to mock me stating that's why you not going to get served and actually took steps towards me as I was leaving the out the doorway. And I reached my head back in the door and said she was miserable
My name is Tony for all intended purposes of this email. I can be reached at [protected] after this email has been sent I will also be looking for corporate channels of complaints and filing and lodging and sending emails to whoever I can find online that is within the responsibility of rectifying the situation for me sincerely Tony
Happened today Jan 2 2020 around or between 1pm and 3pm at the store located On Lake street 1 block from Global Markets
Again grow up
You are so immature
Again lies after lies get for real lol you are so immature grow up for once internet gangster
No worries I reported your [censored]
You think you bother me but clearly you don't. I dont know you and thank god for that. Grow up you must be so miserable to make up all these lies and comment on everyone's crap. Now have a miserable life I will so enjoy mine with my family
I think you are the miserable one. Do you ever shut up.
You lie you sicko
double charge on 2 items
I was double charged in two items: IBD Frame Set $15 and Square Metal Candleholder 3PC Set $16. In addition, i bought two items for $1 or $1.50 and they didn't charge those. As you can see i returned some items and this is when i realizeD the mistake. I advised the manager about the mistake and asked her to check the cameras so they can see all the items I...
manager kenneth brown
Very degrading experience at family dollar at 29264 hwy 43, albany, la 70711. Manager was kenneth brown. I was told I was band from family dollar for life. For doing nothing but returning something. I ask for price check on before purchasing. He said it was right other clerk. I purchased item 1 minute ago. Never leaving register. I told him it said half off...
Read full review of Family DollarAbout Family Dollar
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Family Dollar Contacts
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Family Dollar phone numbers+1 (866) 377-6420+1 (866) 377-6420Click up if you have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number 0 0 users reported that they have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number Click down if you have unsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number 1 1 users reported that they have UNsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number
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Family Dollar emailspurchasing@familydollar.com100%Confidence score: 100%Supportkrawlins@familydollar.com91%Confidence score: 91%communication
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Family Dollar addressPO Box 1017, Charlotte, Texas, 28201-1017, United States
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Family Dollar social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all Family Dollar contacts
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