Dollar Tree

It is a shame that at our town dollar tree was closed today with a sign on the door reading closed due to staff shortage
This is due to poor management. I myself with several other people I know have put in applications and were never notified .And i also know in this town there is no shortage of applicants. My email - [protected]@gmail.com. 04/30/2018

went to go shop at your store for some much needed frozen goods. your store had a hand written ugly sign that said "closed no staffing" management. taped to the door. doors locked. tried to call their number for the store. rings busy. what kind of company is this. something needs to be done. we posted they were closed in a group we run. and we had over 65 complaints. so please call one of us and let us know the reason why.
get better staff. and use real signs not just hand written signs
jackie esparza 561 866 o714
store in labelle, florida
Dollar Tree
LaBelle Plaza
Store #5908
81 South Lee Street
LaBelle, FL [protected]
[protected]
Today's Hours: 9:00am - 9:00pm

I went to the Dollar Tree store #106 at 9310 Forest Lane, Dallas TX. 75243 to buy a pair of head phones. The manager I guess was walking around and I stopped and put the headphones down to dig in my bag for the money to pay for them. So when I went to the register he literally ran up to the register and began to stare me down . So I asked him was there a problem . So in turn he replied you can either pay for your idem or I can call the police on you for what you have in your bag. Implying that i was stealing out of your store. So in turn I told him to call the police and asked him for the corporate number to the store. He then took my idem and said I could not pay for the idem and to get out of the store. So I googled a 1-800 number and spoke to someone and they were on the phone as I spoke to the police when they arrived. He also put me on hold before the police came to talk to his superior about the situation. The young man I spoke to told me to come online a file this complaint. I also emptied my bag for the police officer outside to let them see i had nothing in my bag. So I was told for all the embarrassment and humiliation I received that I was banned from your store and now if I go in the parking lot i will be trespassing for not stealing anything out of your store. I feel he had no right to get in front anyone in that store and say what he said and handle in the manner in which he handled me. I called my sister while I was still at the store to contact a lawyer. The company should have trained him better and he should have known what he was talking about before he accused me of anything. I feel he should be sue as well as Dollar Tree for allowing someone like him to work and stand as the face of your company.

Thank you,
Malinda Hatfield
[protected] or [protected]

I am still frozen in disbelief as to what just happened. I cannot believe this is okay in your store. I have NEVER in my entire life been treated so poorly by a store representative as a paying customer. At about 10:30 am April 30th 2018 I was shopping at the dollar tree on 6085 Greenback Ln
Citrus Heights, CA 95621
United States. First of all I felt unwelcomed the moment I walked in. I was not greated by a single store team member. And when I tried to great Diane (our first encounter) she completely ignored me as if though I didn't notice her following me the second I walked in. "Good morning" I say, and am greated with Silence in return... but whatever I tried ignoring her rudeness and concentrated on my shopping list. Midway through shopping my hair started really bothering me so I reached in my bag and took out a mirror and a comb. Before I even had a chance to look up I hear Diane storming at me rudely raising her voice at me accusing me of stealing, practically throwing my belongings and store items I was settled on purchasing fiercely and accusingly out of my cart. Repeating harshly "get out of my store" over and over. I told her several times to check my bag. Did my best trying to explain to her that all I did was take out my mirror and comb. But Diane, your store representative, using her "amazing" customer service skills definitely just kept talking over me rudely interrupting me convincing herself that Im a thief. If Diane is a representative of what dollar tree is all about then there's something really wrong here. And dont be surprised once sales drop due to poor store representatives. Please for Dianes own good have a manager go over "basic customer service for dummys" with her. I think she just needs to be retrained, giving her the title a new employee starts out with and tear all that rude negativity superiority title she feels she has down, and rebuild her as a proper employee from the ground up. Otherwise I feel like theres no hope for Diane. She will run that Dollar tree to the ground single handedly at the rate she's representing your store. Something will eventually have to change about this store. Either Diane will learn some manners, or Dollar tree will start seeing fewer and fewer traffic coming in through those doors. I really hope you take appropriate action regarding Dianes behavior. Because if not, i refuse to allow me my friends or family near a dollar tree everr again. Let alone in. Thank you for taking the time to read this.

I was in Dollar Tree yesterday by Publix on Newberry off of I75. I saw a woman stuff merchandise into a bag. She saw me looking at her and gave me a nasty look. She then proceeded to walk out of the store and ride off in a Publix motorized wheelchair. I alerted the people working up front. They said, there isn't anything they can do. Then several people proceeded to tell me to mind my own business, take care of my own house, mock me and speak very loudly in the store, how I needed to meet one of their friends. No doubt, this Dollar Tree is the "go to steal store"!

I was in a Dollar Tree store today in Lexington, KY at around 2:30 pm and witnessed a very unprofessional and unnerving situation between a Dollar Tree employee and I assume one of the managers. The manager was completely berating the employee, cursing and practically screaming at him. Telling the employee that he was worthless and threatening to fire him. I'm not exactly sure what was going one but it was extremely uncomfortable to witness and I feel like it shouldn't have happened out in front of customers or even at all. I could tell the employee probably felt completely defeated and really terrible about themself . I typically wouldn't complain or contact a store with anything but this has really stuck with me all day and felt that I should inform you of what is going on in one of your stores.

The store was on Maple Leaf Drive, Lexington KY.. I am not sure who the employee was, he was a tall Caucasian male with Brown hair. The manager (I assume) name on his badge was Robert. Please contact me with any further questions.

Thank you,
Leah Lloyd

Visite 4/29/18 el local que está en Jerome ave Bronx ny 10453. La cajera puso 12 artículos dentro de dos bolsa la cual estaban muy pesadas( un galón de Clorox, dos jabones de fregar, un limpiador del baño etc) por lo que le pedí otra bolsa más... ella. Con la peor actitud dice que no! Que mi total son 12 dólares con un menudo... le digo señora voy lejos y pesan mucho se pueden romper; lo cual tomo una que está afuera en donde están los artículos, la señora me llama estupida y tubo el tupé de querer tirarme, de paso viene la manager y me arrebata la bolsa diciéndome que a NADIE SE LE DAN DOS BOLSAS que así están bien los artículos...mi hija de 10 años se asusto por la forma de la señora comenzó a gritar y prengunta que si van a pelear!? Por ese motivo pido mi recibo y digo ok voy a dejar todo porque es demasiado! La manager me dijo no devolvemos dinero y tú tienes tu recibo... le digo claro que no le di 13 dólares y no me a devuelto ni me a dado el recibo por quitarme la bolsa. El punto es que me voy con mis artículos pensando el poder que tienen estas personas o creen tener para tratar o hacer este tipo de cosas? Como es posible que después de esperar por una fila en un local que solo tiene dos cajeras también el servicio termina siendo peor? Por lógica tantos artículos en una bolsa se romperá como a sucedido en otras ocasiones ya que tampoco son bolsa de calidad para proteger los artículos. Esto está de mal en peor las personas están cada día más agresivos y soberbios queriendo arrastrar a otros a su nivel ocasionado problemas iloupara hacer sentir el "poder que creen tener

I don't write reviews or complaints on any stores. Does this store even have a Manager, and is there a District Manager that goes around checking stores under his/her District? It doesn't show that anyone really cares about this store, and most importantly Customers. The store's floors are filthy. Looks like it hasn't been mopped in a long while. There are dry black drippings of who knows what in front of the empty coolers. There are boxes throughout the isles empty and with merchandise that wouldn't fit on the shelves just left there. Why leave excess on the floor? Why not take it to the back. You have to look at the shelves. Nothing is faced, everything in disarray. Most of the shelves are empty. How does this store make money? The sidewalk in front of the store with trash. Put a trash can in front of the store! It's not my job to take fotos or videos of the store. Get someone down there to get this store to the highest standards so that we the customer can return. My wife and I, first time in this store and we were totally grossed out. Never to return.

Dollar Store #7013
Address: 425 W Baseline Rd, Tempe AZ [protected]
Compliant against Sales Associate: Jamie AND Manager/Supervisor: Corrie
Date:4/28/18
Time: 19:08
Transaction ID: [protected] [protected]

Associate Jamie didn't say any Hi or hello and NO Thank you and made faces and was rude. Didn't even look at us.
And when called the store manager Corrie, she said "Go Ahead and complaint and hung up"

Dollar Tree or any other store should screen employees for customer service before hiring.

That gives a Black Spot on Dollar Tree.

Thanks

Cashier/stocker she has an attitude. Everytime you go into the store she automatically has a look on her face when I enter with my mixed child. I went to go check out at the register and Nadine rang up my purchase, I paid for it. Then she handed my change. I looked in my hand to see there was pennies. I placed them on the counter for the next customer. She told me that they are not allowed to be there and I needed to take them. I was so pissed I threw them on the ground outside. Since when did it become a problem to help someone who may be less fortunate. I hate this store! This is the store located @ Orange Grove and pondella, fort Myers FL

cashiers
they are vague they do not want to do anything there is always only one box open the others sitting without doing anything and they are malgriadas must put more Hispanic in this store that they want to work because those who are only there are killing time and making money without doing nothing and also always this basia never have anything if not that they steal it they take it they have to investigate this store.

My son was hired at Dollar Tree. This was his first job. He enjoyed what he had to do at his job, stocking shelves. He is high functioning Autistic and liked doing something that was not stressful. The management is where my complaint is. My son had to come in at 6 am. The manager was always 15 mintutes late (he unlocked the door) and in turn, that makes my son 15 mintues late. My son still liked the job. When they asked if he would work the midnight shift, he said sure. This was to unload the truck. If the truck was not showing up, the manager NEVER called him. This happened on at least 4 occasions. My son would call and text him, but he never returned his phone call. The managers reasoning, "I don't really check my phone on my days off." My son did get sick and miss work. When he returned back, he ended up leaving early because of still not feeling well. He was told to come in the next day. When he did, while waiting in the car, the district manager had him unroll his window and told him he was fired. The district manager told my son, my autistic son, HE WAS FIRED THROUGH A WINDOW! My son was on sensory overload because of the rudeness of the district manager. He never sat my sun done, talked to him. Asked him what's going on. Just fired him and chewed him out on how he can't work a shift. Even though he would come to work and wait for 20 minutes because the manager would not let him know he did not have to work.
I am so fed up with this store. I will never go to a Dollar Tree again. I will never speak nice of the store because of how the upper management treats their employees.
I really hope upper management receives training how to properly act and treat their employees, especially those with a disability.

When shopping ay the Dollar Tree in Marysville, WA, Store Number 4285 this evening (6:38 PM to be exact), there was only 1 Sales Associate and the Store Manager available for the vast amount of patrons in the store.

The Sales Associate Virginia was very pleasant, especially considering the circumstances! The Store Manager on the other hand was the complete opposite. I say this because I walked over to him after waiting in line already for at (the very least) 5 minutes where he happened to be at the register furthest from the door in front of his office and seemed to be completely oblivious to the very long line which had formed (I was the 9th customer in line with customers getting in line behind us which were climbingthe number of paying patrons to approximately 20 (and continuing to grow). When i approached the Manager I politely informed him thathe had customers all the way half down the aisle. He told me that he'd step up as soon as he was finished with his "project". He never stepped in to assist the customers who (I must admit) were beginning to grumble. My request was completely ignored. We stood in line for (again, at the very LEAST) 15 minutes. Of course, my shopping basket was full and had spent a significant amount of time choosing the products I wanted to purchase, therefore instead of leaving the store due to the lack of service I opted to wait.

Virginia was awesome! She remained calm, professional and showed her gratitude of us sticking it out and continuing with our purchases. The Manager's attitude and complete lack of customer service was absolutely appalling. This was the worst shopping experience I've ever encountered at any Dollar Tree EVER. I happen to be a big fan of your stores and have shopped with you in many different cities and states. I will be surprised if my complaint is the only one you'll recieve about this particular store. I hope that you may congratulate Virginia ob her terrific performance and that the Manager is spoken to. Had this been my first visit to one of your stores it may well have been my last. Just because I (and hundreds of thousands others) enjoy your store prices we shouldn't be treated as less than I would've been treated at had I preferred to shop with Rite Aid or another large chain.

Also, it is my hope that you will take this letter seriously and perhaps put this stores Manager through some type of customer service and communication trainings.

Thank you for reading this.

Best Regards
Christina L Bennett

Today I went into the Clifton park store as I often do and every single time I go there it is nearly impossible to get to anything I am going there for. They have carts loaded with merchandise to be stocked, I went into this store for specific items and walked out with Nothing! Every thing I wanted I could not get too, the store is always a mess and while there the manager Cindy took a phone call and not in her office she was standing near the registers and it was clear the call was about the mess the store was in because this manager was actually yelling at this customer and after the call she made it clear to her clerks that she has been dealing with complete idiots today and that she had numerous complaints about the mess. I have attached some photos. I get that they have to stock shelves but no one in the store was doing anything about it and they had 1 register open with employees standing around with the manager talking about customers. I HAD all I could do from approaching this manager as I was afraid she would tell at me. I will not make any other trips to this store, it is a complete mess and poor customer service. Something needs to be done about this store
I have been in many of your stores and never have I seen a mess like this.

I was shopping in Store #2451 at 231 Frontage Road in Picayune, MS on Sunday 4/22 at about 1 p.m. There were six people in line, all with buggies full, with only cashier open, who was doing her best, but shecalled out for another cash register to be opened. The other lady who was working there was obviously ignoring her, so after several minutes, I called out in my loud (but polite voice), "We need another cashier up here". The other lady did come and open a second register. After I checked out and was loading my purchases into my car, that second lady followed me out to my car to reprimand me for calling out for another cashier. She said that she was the store manager and was on an important phone call. I advised her, having worked in retail myself, that your customers come first and that her own cashier had called out for help and she ignored her. I informed her that my shadow would never grace her store's doorway again and that she needed a class in customer service (I averaged $50 in purchases every weekend).

I had the worst experience three days ago when I stop by at Dollar Tree five minutes till 9. Before I went their I checked online at what time they closed because off course I don't want to be their five minutes to closing time. So I checked and it said they closed at 10pm. I got their five till 9pm. Three minutes went by and they made the announcement they where closed already that we needed to take are items to the register. So I was only getting some napkins as I was gathering the paper towels. This guy came up to my face literally and said the store is closed! You need to get out. And I said excuse me? He said you need to ge our now the store is closed! And we got in an argument because I thought he was a homeless his aspect was so horrible. He literally looked like a homeless. After the argument I went to the register and their was someone before me which was still in the store getting more stuff. I waited 10min to get ringed up. How do they want me to leave he store if nobody is helping me. The worst experience and I really hope this person get a working its not the right way to ask someone to leave. As I was leaving people where trying to get in because of course online it said they closed at 10pm.

I've called several people about problems with the store manager being rude and disrespectful to her employees and costumers and nothing has ever been done about her the store is ridiculous and how she is with costumers is awful just want people to know how she truly is she thinks she better than everyone in the store belittles everybody like they dont know how to do there job... she has her head cashier living with her and always give her the most hours and all they extra ones when there available I think this is no way to treat people or run a store something needs to be done about her

Well I have shop d at plenty of dollar trees in Tennessee and Florida and always had a friendly cashier that was extremely nice. Well I moved to Detroit and stared shopping at the Dollar tree located at 6138 West Vernor Hwy. There are several friendly nice cashier's there but there is a certain one lady that is always rude. Everytime I go through her line she always has an attitude and it's not just to me either. A few days a go my son went through her line with his friend and she was very rude. Well today my 5 yes old child went through her line since no one else was in line and she walked over alittle and this cashier kept saying to my child are you in line or not really rude. Well my child was .06 cents short and this cashier handed her 1.00 back not giving me time to give her the change. The guy behind her handed her the .06 cents and we didn't even get a thank you come back. For goodness sakes the customer was a child. I'm sick and tired of this rude lady. I'm at the point of stop shopping at Dollar Tree period and I shop there several times a week but I can take my business elsewhere where.

It was my fourth time coming back to Dollar Tree, i was told the district manager didn't like that, for whatever reason, i was targeted for termination, always being spoken to for something, for example my manager said the pants i was wearing were not uniform, i had worked for the company previously 3 other seperate times, i also have seen and currently see present employees even managers wearing the same pants i was, what my manager claimed, was not in the handbook or a policy, i was told to complete unrealiztic tasks that i was punished for when they did not get completed. I never received my annual 10 cents raise, every other time i worked there i never receieved an increase of pay, was always paid $7.35 an hour, and had to first go around looking, find, and buy my own uniform shirt because they do not give you one, OR you could pay for a cheaply made overpriced one.

She threw my money at me and told me to get out of the store she works at the153 dollar tree and her name is bobbi i just hope that my complaints can be heard she was quite rude to the customers behind me as well please do something about her i would hate to stop going to the dollar tree in Hixson i want my experience of my family and friends to be nice and sweet but i felt hostility towards me