Dollar Tree review: manager

I was standing inline behind a young lady who was using coupons for her purchases. One of her coupons did not go through the cashier looked over to the manager who was on the other register for assistance, the manager then told her unless she wanted to cancel and re-ring and re-enter all the coupons you should just skipp that coupon and went on to say "thats why we hate coupons". Being that the manager is saying this says alot about your store and employees training! The customer service should always be examplar. This is a good way to stop getting good bussiness and it will eventually affect your bottom line. Lack of bussiness took out family dollar due to poor customer service this can happen to this store as well. If your employees are not willing to handle coupons with a smile and gratitude for the bussiness then you should stop accepting coupons all together for your sake as well as the coustomers. Keep in mind the coustomer is the one who keeps your bussiness going without the coustomer the store will go under. I pray you can restructure your employee training and treatment of those who are willing to spend their hard earned dollars in your establishment.
Thank you
Carolyn morales