Menu
CB Retail Stores Dollar Tree 1508 Montopolis Dr, Austin, TX, 78741, US
Dollar Tree company logo
Dollar Tree
reviews & complaints
Dollar Tree company logo

Dollar Tree

1508 Montopolis Dr, Austin, TX, 78741, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
9:00 am - -5:00 pm
ComplaintsBoard
C
10:54 pm EST

Dollar Tree - manager

I was standing inline behind a young lady who was using coupons for her purchases. One of her coupons did not go through the cashier looked over to the manager who was on the other register for assistance, the manager then told her unless she wanted to cancel and re-ring and re-enter all the coupons you should just skipp that coupon and went on to say "thats why we hate coupons". Being that the manager is saying this says alot about your store and employees training! The customer service should always be examplar. This is a good way to stop getting good bussiness and it will eventually affect your bottom line. Lack of bussiness took out family dollar due to poor customer service this can happen to this store as well. If your employees are not willing to handle coupons with a smile and gratitude for the bussiness then you should stop accepting coupons all together for your sake as well as the coustomers. Keep in mind the coustomer is the one who keeps your bussiness going without the coustomer the store will go under. I pray you can restructure your employee training and treatment of those who are willing to spend their hard earned dollars in your establishment.
Thank you
Carolyn morales

Read full review of Dollar Tree
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.