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Dollar General Reviews & Complaints

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Dollar General / Pot holes and parking lot needs repaved asap

Ll
Oct 16, 2019

The Dollar General Store in Albany Indiana has a parking lot that needs repaved asap...Seriously, its like a roller coaster ride everytime I pull in there...potholes are everywhere and its impossible to find a path thru the lot w/o getting mad at this ridiculous lack of parking lot...

Dollar General / RUDE employee

Li
Oct 16, 2019

My sister recently visited Dollar General in Bay Springs, Ms. in order to make a purchase for my mom who has dementia and is bedridden. She presented a check to the cashier and she was told very rudely that the check was declined. My sister knew that the check was good but went to the bank...

Dollar General / store manager brenda harmon

Ju
Oct 15, 2019

I use to work for Dollar General and my store Managers name was Brenda Harmon. From the start she lied to me about hours and becoming a key holder. Someone was even demoted for this to happen. Brenda hired her cousin who was promoted to assir.manager when we already had one. Her cousin'...

Dollar General / employee

Ji
Oct 15, 2019

Your new employee Chelsea has been stealing since she been there numerous times and give her a surprise drug test she will fail it for meth I promise she works in Dale Indiana her manager is Carmen and she works sometimes in the Hatfield Indiana not a very friendly person I'll keep...

Dollar General / rude manager

Mr
Oct 14, 2019

Every time I go in store the store manager is so rude to customers. If she is putting up stock she is singing loud with the music are talking on her phone that she has in her ear. I was behind a customer today that spent almost 100.00 and the manager never spoke to her she was on her phone...

Dollar General / wrongful termination

Ka
Oct 13, 2019

Kimberly Holcomb Store Manager In Ratcliff Arkansas fired me bc i had 3 write ups for the same thing But she never trained me i had to learn by myself and what the Assistant Manager taught me which was VERY Little the rest i was on my own to Teach myself. She Would be very mean to...

Dollar General / cashier

De
Oct 12, 2019

I purchased a case of water, tin foil, a soda, lice kit and two pieces of candy which was about 20.00. the cashier who was a boy charged me 70.00 and was not going to say anything about it until I cancelled my payment and told him there was no way my total could be that high. He aborted...

Dollar General / wheelchair accessible

Bu
Oct 12, 2019

I am writing this due to the fact that while i understand that the store in question is small, not being able to get down more than half the aisles with my wheelchair is not good. I personally have done some retail work myself at different times over the years, and cannot fathom how not...

Dollar General / store manager

Pa
Oct 11, 2019

a few weeks ago i file a complaint with you regarding the store manager costing me $35 in bank fees because she was not paying attention to what she was doing and charged my debt card $44 dollars instead of $17. due to this i was forced not only to pay the extra money but a $35 bank fee i...

Dollar General / check machine

Fe
Oct 11, 2019

Every time I go into the Dollar Store when I get to the check out they tell me that the check machine is down I spend a lot of time and money in this store and it is very frustrating to not be able to write a check. They need to at least put a sign on the door that the machine is broken if...

Dollar General / digital coupons

Te
Oct 11, 2019

About 8 out of 10 times when I go in shopping and I get to the register to pay I put in my number and the digital coupons doesn't work they do not load. Every time this happens. I got to dollar general in my town like 5 to 6 times a week. The thing is they don't try to resolve the issue...

Dollar General / heartland farms tender and crunchy beef and bacon bites

Ja
Oct 10, 2019

Dollar GeneralI stopped to get a bag of dog food and chose the heartland farms. When I got the dog food home I opened it. When I dumped the food into the bowl it was a giant ball of mildew. The bag was sealed, no tears or any openings. This was totally disgusting. After a long day at work this is the...

Dollar General / unethical behavior

Pw
Oct 09, 2019

Dollar GeneralIf I could give no stars I would. I called in to inquire about some products and this rude woman, she said her name was Coraine, answers the phone. She attempted to tell me why the store had closed early the previous night then hung up on me so I called back  in which she was rude and hung...

Dollar General / quality of store

Sc
Oct 07, 2019

I have shopped in the store for years and it seems like in the past year and half the store is dirty and cluttered. Boxes are everywhere. They seem to can't keep help to stock shelves and clean the store. I try not to shop there anymore if I absolutely don't have to go to the Georgetown...

Dollar General / managers actions

Ba
Oct 07, 2019

I took NEW friskies pate cat food 10/6$ to trade to friskies gravy cat food. Was told on front of several customers, this date food wS discontinued last year so therefore "I MUST HAVE GOTTEN IT OUT OF THEIR TRASH, " I am a regular customer and have never gotten food out if trash. It was so...

Dollar General / employee screaming and cussing

La
Oct 03, 2019

I was shopping in this store and all I could hear was the blonde girl with glasses screaming and cussing at a ladie not to come back to her F-ing I understand if someone is not supposed to be on the property but there was a lot of people in the store and all of that I think was uncalled...

Dollar General / no handicap shopping carts

Mi
Oct 03, 2019

These people need to provide handicap buggies in their stores . I was shopping tonight and an elderly man was ahead of me in line and knelt down thought he was picking up something but he was moaning and breathing hard and no one asked was he ok the cashiers were just looking at him and...

Dollar General / xbox

Mu
Oct 03, 2019

Bought an Xbox card lost the receipt with code they said they couldn' t help me. Please have them to clip the code to the card. My husband is old and doesn't always pay attention to things. The clerk didn't tell him that he needed the code to activate the card. She told him when he went...

Dollar General / store is no longer being stocked.

Ti
Oct 03, 2019

This store is very organized and clean, but over the past few months there has been a decline in products available. The dairy, meat and freezer sections are bare for the most part. According to employees they are not able to order things that are out and are just sent random shipments. If...

Dollar General / rude older lady with blondish hair no name tag

Di
Oct 02, 2019

She ripped my item out of my hands and scanned it? I was really shocked. She forgot or didn't bother to give me a receipt. I also didn't have enough money for an item. She didn't want to put it back.. Ok I can out it back. Please dont shop at this location! I can shop...

Dollar General / store manager

Mo
Oct 02, 2019

I just want to let you know how nasty the store manager is in this store. I witnessed her reprimanding an employee right out on the sales floor. Not only that the staff there are not helpful in any way to their customers, this store s filthy and product is not put away as carts of product...

Dollar General / overcharged

Ch
Oct 01, 2019

Dollar GeneralI bought a pack of DG alkaline AA batteries that were six dollars. I brought an eight pack Of AAA batteries that cost four dollars. I also brought brake fluid that was about 250. I was charge $6.50 for the AA batteries, $4.95 for AAA batteries and $2.85 for the brake fluid. Then I wa...

Dollar General / no working store phone; has the new dggo app and the internet does not work.

Em
Sep 30, 2019

This Store in Belle Plaine, Ks had not had a working store phone for at least a month. When you try to call the store it goes straight to a voice recording to try later. Told employees at store and they confirmed their store phone did not work. Also ask about the new app DGgo and why it...

Dollar General / chaos

Sh
Sep 30, 2019

this store has been a poorly managed location for years-it got cleaned up, shelves kept stocked, organized for a few months this past spring, 2019-now it has declined to utter chaos, nothing on the shelves, aisles completely blocked by unpacked boxes precariously stacked over head height...

Dollar General / store

Au
Sep 29, 2019

We shop there every 2 weeks... Today was the worst... There were advertisement in the store buy this and you get this free... We bought toilet paper cottonelle 12 pack and you get the wipes free no we were charged... We bought ramono and parmassan cheese you get spaghetti free no we were...

Dollar General / manager not treated right

La
Sep 28, 2019

Went in to store and asked about job openings . They told me to come back the room was occupied. He took me to the side and ask my availability. Told me to come back the next day, they said he was at a different store. Then went and called him . Then went back again to see him when he told...

Dollar General / playing music entirely too loud

Li
Sep 28, 2019

On September 28, 2019 on or about 09:30 am I went into Dollar General to purchase a few items. I am complaining about the store manager allowing the employees to play the music at such high volume. The music is played so loud you cannot here yourself think. In order to communicate with the...

Dollar General / store manager

An
Sep 27, 2019

I went into Dollar General in Rush City Mn and i didnt get no greeting and I went to go check out and had a snotty attitude and was on her phone and didnt care about her job and went out to her car just to smoke I believe they need a better store manager her name is Courtney and doesn't...

Dollar General / for one the clearance items 2 the store is awful

An
Sep 27, 2019

Dollar GeneralI try and not shop this Dollar General because it is AWFUL!!! You can not push a buggy down any Isles Do to the fact of racks and racks and racks of stuff everywhere. For this to be a fairly new store, it's in worse shape than any store that has been open for years!!! There is stuff...

Dollar General / prejudiced

Ja
Sep 27, 2019

I am a faithful customer for years soaking hundreds of dollars in to your store, Up Intel recently I have experienced what I would call prejudiced behavior towards me, I live in Coolidge As where I am the minority and that hasen't bothered me Intel lately, I no I was outted a penny...

Dollar General / store is overcrowded and no room for wheelchairs

Ch
Sep 26, 2019

Dollar GeneralSince new management took over this store is dirty. The rolling baskets that needs stocked have been sitting in isles for weeks. There is no room for wheelchairs and barely any room for baskets. When a customer makes a remark about not being able to get down a isle the manager replies"...

Dollar General / unethical behavior-breaking the law

Ha
Sep 25, 2019

Dollar General # 18734 3795 Summer St Mims, FL 32754 The manager at this store is who I am complaining about. Everyday, she goes out to her car, ON THE CLOCK, and smokes dope in the daytime between 8 am to 11 am. I have seen her personally on the days I have went to Dollar General. She...

Dollar General / no stock, or room to move

Ni
Sep 24, 2019

Dollar GeneralI live in Lisbon Maine and the Dollar general store is located less than a half a mile away. Since the day the opened which was no longer than 2 years ago they have had countless of managers and employees come and go. This is the most unorganized deprived so I've literally ever seen. Every...

Dollar General / digital coupons

Ta
Sep 24, 2019

So I stop at this dollar store to pick up a few items that I needed and had downloaded from the digital coupon on my phone I go into the store one of the products was tide flings The other was gain dryer sheets they had stickers underneath I made sure they had an expired made sure I got...

Dollar General / unwilling to accept responsibility

Mi
Sep 24, 2019

After they had a shopping cart hit a customer's car and she brought it to my shop to be repaired they informed us that they would not pay for part of the repair that the vehicle manufacturer states must be performed or "current or future owners and occupant's may be exposed to unnecessary...

Dollar General / employee

St
Sep 24, 2019

I ask girl Franny for help finding items. I know this is lot of items, but I don't know area, not know store, am from mother country. This girl franny so mean. She not have time for question. She get mad. She tell I am taking to long wen she have other thing do. I am new. I try hard...

Dollar General / using coupons at dollar general

Ka
Sep 23, 2019

on 9-23-19, I went to this DG store.(store # 15804).. I had received a coupon for 5.03 from Starkist Tuna in the mail from a settlement received from a lawsuit filed against them. The cashier there at first tried to say that the coupon was for more that what I had purchased..which was not...

Dollar General Store / broken check machine

Fe
Sep 23, 2019

In the last 2 weeks I have gone to the Dollar General to purchase items and get to the register to pay and they tell you that the check machine is broken would it not be nice for the store to post a notice on the front door that the check machine is down but no I get to the register the...

Dollar General / service; nightclub or store

Tr
Sep 22, 2019

At around 8 p.m., I needed to make a quick stop in to pick up some household items. When I walked through the doors it felt and sounded like I just entered the club. The music was blaring profane and sexually explicit filled rap music. Don't get me wrong, I like rap and I like going to the...

Dollar General / unethical behavior

El
Sep 22, 2019

I was told I could only do one shopping trip per day. I can understand this with the same digital coupons but I was using my account twice in once day for seperate items, not different accounts. So we can only shop dollar general once per say now? What was the issue, with me forgetting an...

Dollar General / store appearance

Ba
Sep 21, 2019

These stores are impossible to shop in and I really like the dollar store there are always big metal things with tons of boxes blocking all the merchandise don't they realize that shoppers are not able to move these things so losing a lot of money very stupid. They really need to hire...

Dollar General Store 10065 / cashier

An
Sep 21, 2019

I had gathered what I wanted and went to pay out Friday 9/20/2019, they were 2 of us so we could handle our order, we were lined up passed the make up, one cashier was having a conversation with someone she new over by the coolers, and Deanna or Dedra or whatever her name is was talking to...

Dollar General / manager not honoring sale prices

La
Sep 21, 2019

Dollar GeneralOn September 20 I went inside the store to get some chairs that were in the sale paper listed as buy 1 get 2 free when I get to the register the cashier said that I couldn't get the discount because it was not in the system and I showed her the sale paper where it clearly stated that the...

Dollar General / hazard

Me
Sep 21, 2019

I went to this store for the first time, and could not even walk or push a basket in there due to merchandise, carts, cut up boxes, and boxes in the floor, down each aisle. This is a hazard to customers, not to mention frustrating. I tripped over a box that was cut up on the floor. This i...

Dollar General / disrespectful employee

Ci
Sep 20, 2019

Dollar GeneralThis employee by the the Steph, is the rudest and disrespectful person. Not only does she smoke while customers are waiting in line but has the nerve to smoke in front of the door. Smh, this store always is without products on shelves. Then when you ask can u open the boxes that box the...

Dollar General / condition of the store

Tm
Sep 20, 2019

On 9/20/19 I was shopping at the Dollar General in Northampton PA. I have never seen a store in such horrible condition. The store floors were filthy, there were carts wtih product on them in every single isle and the shelves were empty. When I approached one of the employees they...

Dollar General / nasty attitude having employee

Sep 18, 2019

Dollar general no longer should hire people with bad attitude problems @ that location, the young lady with the tattoo on her arm, who wears a ponytail&braids. The location is close to my job so I shop there daily. And she always in a very foul rude mood. Please take the matter up with the...

Dollar General / items never stocked

Mi
Sep 15, 2019

I'm tired of going to buy items that are on sale and nothing is ever stocked. I always check product availability before going and it will tell me it's in stock, get there and nothing! I even check while standing in front of whatever I'm looking for and in stock means it's not there until...

Dollar General / inept, rude cashier/manager: fire her now

Ab
Sep 14, 2019

Items rang up wrong. She would not adjust. Said I was being rude for wanting the correct price, which was posted on the sign. This was at 10 a.m. Saturday, Sept. 15. She should be fired and I should be compensated for this upsetting retail experience. Meanwhile, her low-life friend said...

Dollar General / workers

Ti
Sep 13, 2019

I went to store #14617 at 8:00 pm and all the good you put outside was all ready in the store blocking all the isle where I could not even get down the Isle that I wanted items from. I know the workers has to bring them in at night however it should not be as early as it was. If it wa...

Dollar General / all food

Bo
Sep 12, 2019

Look I spend a small fortune at this store monthly. Someone that knows how a business needs to operate needs to address many problems with this store. Many times I go there several of the employees are just standing around and talking when many of the shelves are unstocked. One of the...

Dollar General / the entire store

Ha
Sep 10, 2019

Dollar GeneralThe oakdale california location is disgustingly dirty, cluttered, and unorganized. The employees are either rude or untrained. The manager doesnt care. There can be 8 people in line and one checker. The manager will just walk on by and never offer to help. There is so much unstocked...

Dollar General / jamond thomas

Km
Sep 08, 2019

Mr. Thomas at Dollar general in wetumpka Alabama. Cursed me and my family out because we wanted change back. And he was calling me [censored]es. And just totally disrespected me and my kids out. And said what you wanna do . Like he wanted to fight me and my kids. He act like he is racist...

Dollar General / complaining about rudeness being unfair

Jo
Sep 06, 2019

I went into the dollar store in dequincy Louisiana 70633 to buy a pack of cigs an a cold drink I was at the cash register an thi guy just threw 4 cases of cases of cokes on the counter I thought he was just putting the cokes on the counter an right before my eyes she said oh u going let...

Dollar General Store / linda, the manager

Ta
Sep 06, 2019

The manager of this particular Dollar General Store is a racist. She berates the black employees in front of customers and if the customers complain about it, she blames said black employees. She is driving business away from this store, and I'm not sure how many complaints it will take...

Dollar General / trespass

Am
Sep 05, 2019

I was shopping it was cold I had a hoodie on I picked up a pack of socks and took the tag off put the tag with my other items and put the socks in my shirt pouche, she scanned the tag and I was counting change when the man behind me said I have it, handed her his credit card and said add a...

Dollar General / the store is dirty and cluttered and no carts are available.

Te
Sep 03, 2019

This store is very dirty, cluttered, and the isles are impossible to pass through because stuff is all over the floor. The shelves are almost empty in some areas. No carts are available. I had to walk outside and clear around the store to the back in order to find a cart. When I asked who...

Dollar General / plastic cap on the straw broom handle came off

Uy
Sep 03, 2019

On August 10 while cleaning my kitchen a broom purchased from the dollar store feel toward me and cut my face. The plastic covering to the handle had come office. I didn't think it was a big deal because I was just grateful it didn't hit me in the eye. However, when I Iooked in the mirror...

Dollar General / her name tag says ale

Zo
Sep 03, 2019

The name tag says ALE. She insisted on Teaching me (a very Midwestern accented woman from Michigan) Spanish. I spent 20 min one day not being rung up because she insisted on teaching me Spanish. She even got other shoppers involved who also spoke Spanish. She Stares at me and follows me...

Dollar General / management and non employees working

El
Sep 02, 2019

I once worked with the company. Enjoyed the customers for the most part. Worked with some great woman. Had issues with the night cashiers jobs that were put upon me. I had to go light duty so that helped some. Came to the point where I couldn't do my job as night cashier and offered...