Menu
CB Drug Store CVS 2791 Cleveland Highway, Dalton, GA, 30721, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

2791 Cleveland Highway, Dalton, GA, 30721, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
8:00 am - 10:00 pm
ComplaintsBoard
J
1:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CVS - Unsafe business practices during covid-19

I came through drive through at CVS Cleveland Hwy, Dalton, GA to pick up daughter's Cystic Fibrosis medicine. I also asked if I could get my Zyrtec D in the car line rather than come in to reduce exposure of the Covid-19 that has been positively tested in our community (Hamilton Medical Center, Dalton, GA as of 3/17/2020). They said I had to come in. I begged and said my daughter has Cystic Fibrosis. I come in monthly to pick up this medicine. I spoke to the manager, Kim Brunson, who I have known for years! She continued to say it's "the law". When the President of the United States also says no more than 10 people in a building. I have videoed my entering the CVS and they had more than 10 people. There are no controls in place to keep individuals safe and follow the guidelines! They did not even have hand sanitizer to use following the use of the payment keypad! I now do not know if I have been exposed and that exposure to my daughter who is in one of the danger groups. It is a pharmacy where people who are sick come to pick up medicine. I feel CVS has not followed new guidelines and has potentially unnecessarily exposed me and my daughter. I would not be filing a complaint if the virus had not been detected in our community. But, unfortunately it has. I self-identified my daughter's high risk group and they have documentation of her lung disease. There is no legal documentation they could provide me showing it was a "law". They are putting more and more lives at risk!

Read full review of CVS
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.