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CVS

CVS review: rude staff

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Author of the review
8:06 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I just had one of the rudest customer service experience (cvs store #714) in a very long time. I had made the mistake of scanning a coupon that wouldn't work on sale items at the self-checkout that immediately locked up. The self-check-out attendant (#0028843?) pushed me aside and claimed that she doesn't see the coupon in the slot. She then just walked away without a word to me to the other cashier at the register who finally came over after 5 minutes and got the coupon out for me but started to walk away with the check-out still locked. I mentioned this before she reluctantly told me to go over to the register counter to be rung up by the first staff member (a cranky old lady who never smiles). She started to ring up my purchases and even told me to push an item an inch to her. She gave me my receipt without a "thank you" or even a word. I asked her for a bag for my big items and she grudgedly got a large bag and put one of my lage item in a bad before throwing it down on the counter. She did the same to my second large item and still didn't say a word to me or even hand me my bags. She only gave me a scowl.

I try not to patronize this store too often because the people there are always mean. If I must shop at a cvs, I prefer to go to the ones in Porter or Davis Square. From now on, I will shop at Rite Aide or Walgreens if I ever need something close to my house. CVS store #714 = FAIL!

Update by expectingkindness
Apr 02, 2012 3:14 pm UTC

Tasha4, is your life so pathetic that you go trolling through complaint forums responding to posts almost 10 months old? You have the audacity to call me a liar? You did not read my post closely enough and furthermore, you didn’t witness the situation so you are not qualified to make such an uninformed and dim-witted comment.

Judging by your other 452 comments defending big corporations in response to other complaints, you are the extremely unpleasant one. It is so sad that you have nothing else better to do with your worthless life than go trolling. You are a waste of time.

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