Menu
Write a review
File a complaint
CVS

CVS review: Pharmacy incompetence

M
Author of the review
9:40 am UTC

Doctor sent 4 scripts to 2077 commercial way, Spring Hill Fl store. I got 4 separate text telling me they were contacting my doctor for alternate medication. All 4 drugs are very common, on is Bystolic that doesn't have an alternate. Then I got a text telling me Rx ready. Went to store and one only was ready. Told other 3 needed to be requested to be filled. Back next day and told none were filled. Told insurance would not pay for less than 90 days. I can only get 30 day script until new doctor does blood work. Told them I can't wait because I was going out of town. Now I need to move the script to another town. No text when the script were held so that I could tell them I would pay without insurance. Wish I could continue to use my old pharmacy that was not a big corporation, unfortunately I had to move and my new company only does business with CVS. When I done here I will complain internally to my company. Perhaps FPL will listen and move to another pharmacy.

Desired outcome: I will not use this store again. This is the first time I wrote a complaint but not the first time the service was so bad.

0 comments
Add a comment

More CVS reviews & complaints

CVS - Missing 90 oxycodone from 150 pill prescription. 95
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CVS - being falsely accused by loss prevention!! 67
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CVS - Customer service 73
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CVS - manager hires four of supervisor's close friends 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all CVS reviews and complaints
  1. CVS Contacts

  2. CVS phone numbers
    Click up if you have successfully reached CVS by calling +1 (401) 770-9237 phone number 1 1 users reported that they have successfully reached CVS by calling +1 (401) 770-9237 phone number Click down if you have unsuccessfully reached CVS by calling +1 (401) 770-9237 phone number 25 25 users reported that they have UNsuccessfully reached CVS by calling +1 (401) 770-9237 phone number
    Corporate Communications
    Click up if you have successfully reached CVS by calling +1 (401) 770-9811 phone number 3 3 users reported that they have successfully reached CVS by calling +1 (401) 770-9811 phone number Click down if you have unsuccessfully reached CVS by calling +1 (401) 770-9811 phone number 44 44 users reported that they have UNsuccessfully reached CVS by calling +1 (401) 770-9811 phone number
    Corporate Communications
    Click up if you have successfully reached CVS by calling +1 (401) 652-0893 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (401) 652-0893 phone number Click down if you have unsuccessfully reached CVS by calling +1 (401) 652-0893 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (401) 652-0893 phone number
    Click up if you have successfully reached CVS by calling +1 (800) 746-7287 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (800) 746-7287 phone number Click down if you have unsuccessfully reached CVS by calling +1 (800) 746-7287 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (800) 746-7287 phone number
    CVS/pharmacy Customer Services
    Click up if you have successfully reached CVS by calling +1 (888) 607-4287 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (888) 607-4287 phone number Click down if you have unsuccessfully reached CVS by calling +1 (888) 607-4287 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (888) 607-4287 phone number
    Customer Care for CVS.com
    Click up if you have successfully reached CVS by calling +1 (866) 389-2727 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (866) 389-2727 phone number Click down if you have unsuccessfully reached CVS by calling +1 (866) 389-2727 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (866) 389-2727 phone number
    MinuteClinic assistance
    Click up if you have successfully reached CVS by calling +1 (800) 742-7827 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (800) 742-7827 phone number Click down if you have unsuccessfully reached CVS by calling +1 (800) 742-7827 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (800) 742-7827 phone number
    Prescription refill for in-store pickup
    More phone numbers
  3. CVS emails
  4. CVS address
    One CVS Drive, Woonsocket, Colorado, 02895, United States
  5. CVS social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 29, 2026
  7. View all CVS contacts
CVS Category
CVS is ranked 2 among 48 companies in the Drug Store category