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CB Drug Store CVS Complaints #1462-1481
CVS

CVS review: Pharmacy ( 3 comments)

W
Author of the review
7:15 pm UTC

My wife went into the CVS at 6401 Precinct Line Rd, North Richland Hills to have some prescriptions filled. They filled something called Adavair, which she did not want. They gave it to her anyway, charged her $25.00. She immediately took it back and said she did not want this, and they said she could not return it because she had been exposed to covid. It was never opened! What kind of money-making scam is CVS involved in?

Desired outcome: a refund of $25.00

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R
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RodmanB
San Marcos, US
1 complaint
2 comments
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May 30, 2021 9:00 pm UTC

I felt and responded the same with Walgreens

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Rainytime
US
15 comments
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May 30, 2021 10:14 pm UTC

Never take anything away from the pharmacy that you do not want. They can't take anything back. It is a safety issue. Nothing to do with COVID-19. It is a liability issue. If somebody else was to use that medicine and have been tampered with the store could be sued.

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  1. CVS Contacts

  2. CVS phone numbers
    +1 (401) 770-9237
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    Corporate Communications
    +1 (401) 770-9811
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    Corporate Communications
    +1 (401) 652-0893
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    +1 (800) 746-7287
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    CVS/pharmacy Customer Services
    +1 (888) 607-4287
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    Customer Care for CVS.com
    +1 (866) 389-2727
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    MinuteClinic assistance
    +1 (800) 742-7827
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    Prescription refill for in-store pickup
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  3. CVS emails
  4. CVS address
    One CVS Drive, Woonsocket, Colorado, 02895, United States
  5. CVS social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 29, 2026
  7. View all CVS contacts
CVS Category
CVS is ranked 2 among 48 companies in the Drug Store category
#01 GoodRx GoodRx #02 CVS CVS #03 Pfizer Pfizer #04 Apollo Pharmacy Apollo Pharmacy #05 OptumRx OptumRx

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