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rude pharmacist
I am a Long time customer at the CVS in collegeville PA (store 2688). I have been getting my prescriptions filled here for a long time. The other day I went in and I needed to speak to a pharmacist. I asks a worker to get the pharmacist because I had a guess. The worker was very nice. When she told the pharmacist, the pharmacist yells "for God's sake, " as if she were annoyed with me. This upset me very much. I believe her name is Martha. This is no way to act, especially if you are the person in charge.
Also I witnessed her slapping a workers hands which made me even more mad. Yes, the girl was using her phone but there is no reason to put your hands on an employee. You could tell the young girl was a little startled and upset about it.
Overall I've never had a problem with this pharmacy until she came along. I think I will start having my prescriptions filled at the Trappe or Limerick store now.
I would like to report it. I don't see how I'm at fault thought?
The complaint has been investigated and resolved to the customer’s satisfaction.
dread going to get my rx
I used to go to Rite-aid but rencently switched to CVS only because i moved and CVS is alot closer to my new home. I wish i never switched! My 4 yr old son has alot of health problems (he has state issued health insurance this has nver been a problem anywhere else) lucky that none of them are life threating. I say this because everytime i go there is always a problem getting his RX filled. He takes 4 rx everyday i understand once or twice having problems but not every time. He has to have a new rx every month for 2 of his meds cause they are a controlled substance. He also takes a med that i use the auto refill for (you know the over the phone deal?) well everytime i get there it's not ready! Isn't that the purpose of taking the few extra mins of doing that so you don't have to take the extra 30 min to 1 hour to get your rx? No that's not the only problem i have i wish it was! Then i wouldn't be complaining. they also say that his medicade will not allow for his refill on his 2 rx they always say one of two things etheir it's not time (to early) or medicade won't approve it for some unknown reason? So after a few months of this repeadantly i contacted medicade to find out why every month i could not get his ($550.00) med filled. They proceeded to tell me they didn't know why i was unable to get his meds filled everything was fine on there end. Well i contacted the CVS to tell them what medicade had told me then they told me i needed a pa (piror athorization form). He usally needs one every year. Well i got that for them & low & behold guess what still no rx! Their excuse this time was it was to early to get his med. So I contacted medicade agian to find out why they were saying it was to early to pick up & once agian they didn't know what i was talking about. They told me what i already knew that his meds could have picked up a week ago DUH! I explained to them where & what was going on she informed me that i was not the only person to have this problem with CVS. I contacted CVS agian & informed them with the news that i could have gotten it filled a week ago. The lady told me i had to wiat on the head man to get there tommorrow between 9am & 4pm. Well i called about 2pm the very next day & he filled no questions asked. Finally almost 2 weeks later. The only thing they done that was even remotely helpful was they would give me a few pills from the rx to get him through it wasn't enough to do it but it was enough to keep him from being so sick. We would't had to worry about it if they had done their job & filled his meds. I tried to transfer back to Rite Aid during this problem CVS wouldn't let me because if you have an open script you can't! WTF? If your not happy no matter what you should be able to. Another thing i have to get a pa form from my doc every month (priror athorization form) when i was at Rite-Aid i only needed one pa a year. So can someone tell me why at one pharmacy i need one a year & at another i need 12 a year!? Im so glad to be back with Rite Aid it's not even funny. Also Wal greens is great they don't give you the run around. I wish you could sue someone for inconviencing your time but u can't i'm just glad that he wasn't hurt by not having his rx like he needed it he was just uncomfotable.
The complaint has been investigated and resolved to the customer’s satisfaction.
hey lady, why don't you learn to be a better mother instead of feeding your kids adderall to keep them quite. also its mediCAID...learn to spell.
wrong dose of meds
My dog Murphy takes a controlled substance (meds) for her seizures. Her dose is 32.4 mg pills and of this she takes one and a half pills twice daily. I dropped off NEW script as hers expired and when I picked up meds I realized I had 64.8 mg and directions said to give half pill twice a day. I went back and asked to see script and he hands me an OLD script of when she only took ONE 32.4 mg pill twice a day. Turns out the Pharmactist thought he was doing me a favor and giving me an UPPER dose pill and just cutting it in half. HAD I not read the mg I would have OVER DOSED my dog giving her 1 and a half pills of 64.8 mg twice a day! Had I gone by his directions and taken that HIGER dose pill and only giving her half twice a day she would have been UNDER dosed and therefore at a HIGH risk of seizures! She takes 2 diff meds that work together in their specific dosages to control her SEVERE seizure disorder. I got NO apology and was even told "it's no big deal, we can fix it"...I asked why the new script was not looked at. I was told that b/c her old script had NOT aged over a yr that it just popped up in computer and they went by OLD script. Very scary people. I was then told all pharmacies have this practice. I said really sir, they ask and demand a new script only to NOT look at it, not even compare it? I said this is a controlled substance and I would hope in the future you pay attn to your scripts sir, not just what pops up on your computer screen, it could save the life of an elderly person, child and or in my case my dog. I talked to the manager who made me wait when she was called b/c the Pharmacist was too busy giving his side of the story. Absolutely no excuse for this, abosolutely no one willing to take the responsibility and was even told by both the Pharmacist and manager "the person who filled it isn't even here", as if that was supposed to somehow ease the fact they totally and completely failed to do their jobs! I took my script to Walgreens where they said they never take it for granted that a script is the same, the dose is the same and always fill it according to new script! OUTRAGIOUS!
She takes ONE 32.4mg pill plus one half of a 32.4mg pill TWICE a day...
Its not a pet med, my dog takes an actual seizure med that you or I would take if we had seizures. If I gave my dog half a pill of the higher dose twice a day its under dosing her! She take ONE 32.4 mg pill PLUS a half of 32.4 mg a day! These are lil pill and do not cut up easily. They should have just read the script and filled it with 32.4 mg pills...one and half to be given twice a day.
The complaint has been investigated and resolved to the customer’s satisfaction.
scamming prescriptions
We canceled our auto-renewal on prescription drugs to protect against credit card fraud. Two months after canceling this service with cvs-caremark, we were called three times attempting to sell us one of the drugs we have not bought in the past 60-90 days that was automatically delivered via mail and under their "auto renew" program. They would have just ignored our cancelation and sent the prescription, but lucky us, we had fraud on our credit card and had the card number changed. We had to tell them 3 times to quit calling us. Their cya is to send out a letter stating we canceled our prescription. We never seem to have these problems with independent pharmacies. Lesson learned.
The complaint has been investigated and resolved to the customer’s satisfaction.
privacy violation
Employee Nina F. Asks for name of medication you're picking up in feint of long line of consumers. This has happened multiple times. Today as I tried to keep my voice down for privacy she shouted "I can't hear you what is the medicine for?" She then asked for my name again and repeated it loudly. The final straw was when she shouted from several feet away...
Read full review of CVS and 1 commentrude, arrogant, nasty employees
I will never use CVS pharmacy located in Sherman Oaks again! The employees are rude, unprofessional and believe that they have the power to decide whether or not a prescription is to be filled. Even with the prescription from the prescribing doctor and the approval from the insurance company, one arrogant young pharmacist decided that she was not going to fill a prescription. How dare any pharmacist ever intrude upon the doctor patient relationship and think that they can decide to not give the customer his medication. While trying to explain to the pharmacists the details that she should be aware of regarding the medication, instead, she ignores me, interrupts me, she laughs, speaks in her native language to another pharmacist and completely disregards me. This episde took place once I asked if the medication were ready after waiting an hour and a half, and she non-chalantly waved her hand at me and said "another 10 minutes". It was 20 minutes after that interaction that she told me she was not going to fill my prescriptions. The eliticist superior attitude of this particular pharmacist is revolting and disgusting, If CVS is interested in keeping their custormers, they better take a good long hard look at their pharmacy staff and get rid of many of them ASAP. We are the customers, they should do their job professionally and respectfully. The consistent inability to treat any of their customers as equal human beings should be a huge red flag to the future busines of CVS.
The complaint has been investigated and resolved to the customer’s satisfaction.
You are apparently ignorant. I feel that if you would like to speak about a situation you should educate yourself before you speak because you sound like an absolute idiot. Pharmacist have EVERY RIGHT to not fill a medication! They are Doctors of Pharmacy that get their doctoral degree in the pharmacology, treatments, and medicine. If you think all a pharmacist does is count pills and make 130K a year, then you must be an idiot. If a pharmacist for one second feels the medication is unsafe to dispense to the patient they are OBLIGATED to not fill the medication.
Please educate yourself before you speak, thanks.
You people that have commented after are absolutely out of your mind, not to mention rude. You have no idea whether this guy is a ' drug seeker. ' or 'junkie' yet you jump on your high horse so quickly to put him down for being refused THEIR medication. I agree, this should be at the doctors discretion, but I also believe if for whatever reason a pharmacist deems the prescription false. Or wrongly. Prescribed, that under those circumstances they should be able to 'red flag' the prescription, and perhaps call the prescriber to get a detailed look at their personal situation. Under no circumstances, other than false prescriptions do I beliee a pharmacist should have the authority within 20 seconds of neetig you decide wether or not you should be allowed your prescription. The end. That is plainly profiling and discrimination. Get off your high horses and go get a real career other than countig pills if you think you should have the autority over doctor patient relationships.
The pharmacist and techs have every right to refuse to fill your prescription for any reason. If for any reason the prescription turns out to be fake or otherwise illegal, then the blame goes completely on the pharmacy staff and fines or harsher legal action can ensue. So if anything at all on your prescription or in the way you behave raises any red flags, it's liable to happen.
You're probably just another drug seeking junkie who's had their bloated sense of entitlement shattered by being told "no" for the first time since you were in diapers.
"How dare any pharmacist ever intrude upon the doctor patient relationship and think that they can decide to not give the customer his medication."
In every pharmacy it states pharmacist have the right to not fill your RX for religious, moral, or ethic reason. However the pharmacist must also aid you in finding a pharmacy that will fill it. Pharmacist have EVERY right to intrude upon doctor patient relationship. If the pharmacist feels your doctor is wrongly prescribing your prescription and it could be lethal you would rather the pharmacist say what the hell lets fill it anyway? Please...
Pharmacist line of field is medicine, they make it their life. I've seen countless doctors prescribe the wrong dose or even lethal dose of a medication for a patient. If you prescription was a C2, they could have denied it based off they feel the doctor is writing to many controlled and right a report to the DEA.
Since you failed to give us any reason for the refusal to fill, I'm going to assume it's because it was a reasonable reason not to fill your medication.
I smell a huge heep of dung
Caremark sucks, they violate any sense of ethics and legally I'm sure they border on the negative but who is going to help you in a republican set up society. These idiots have carte blanche to do anything they want including violating your rights. Just quit using them and if everyone would get a clue that making complaints on a meaningless board like thi...
Read full review of CVS and 21 commentsdiscrimination & personal attack
The store manager mistreats most all the Spanish speaking costumers that walk into his store especially if they don't speak English. I don't know his last name but his first name is Chuck & what is most intriguing is he is back by the District manager his name is Tim. He follows them all over the store acting if they only go there to steal at times with no probable cause he has search there personal belongings. I am writing this here to you today not because I experience my self but because my wife is an employee at this store & has experience first hand discrimination towards her.Starting with the district manager Tim and going down to the store manager Chuck. They tell how great an employee she is but when she call sick they don't pay her for her time off even after they make her run around getting doctors note & other proves. Even human resource agree that for such a responsible employee like her self she should have not been giving such a hard time. When other employee don't even call in sick & they get paid for sick time including employees that have not even been employ for three months. That might not be discrimination but it is certainly a personal attack on her. Because she has been complaining on how she is being treated since she move here from their Miami stores.I am hoping that some one could come & investigate because I am having a hard time coping with her coming home crying all the time because of all their mistreatment towards her. And make no mistake about this Chuck does discriminate against all the none English speaking costumers that go into that store especially if they are Mexicans. She does not know that I am writing to right now but I could guaranty you that if come and speak to her she will not be afraid to tell you her self. If you do decide to send some one to speak to her, her name is Ivania Morales . Thank you so much for you time sincerely your Jorge Morales
I worked for CVS for over a year, and it was the worst experience of my life ! I believe every word you wrote. When CVS took over our store, after they purchased Longs Drugs, morale went down the toilet. No one was happy, they pressure you, cut your hours, push you to do more work faster, I was treated very, very rudely if I called in sick, they did not want us to, we had to be there, because they cut back the staff so much. Leaving that company was the best thing I did, it was the worst company to work for. I hope your wife can find another job, you are a good husband to care about her, believe me working for CVS is horrible. I will not shop there any more.
rude-non-proffesional
I just can not believe how a pharmacy like this that has been established for years could do buisness the way they are. I have been filling with cvs for about 5 years but i'm to my breaking point. I have had enough and I will never fill with them again I am taking my buisness elsewhere. I spend around 2, 000 a month with them so I would figure they would...
Read full review of CVS and 2 commentspoor service
There have been several times with one prescription that requires my doctor's authorization that they have said they faxed it into the doctor. I never received a call from CVS Pharmacy letting me know that the doctor did not send the authorization back so I assumed he did not want me on the prescription. I requested this refill in December of 2010 so in...
Read full review of CVS and 4 commentsnot following instructions for prescription
I use Cvs pharmacy because that is the only pharmacy my insurance covers. I have been on a new medication for over 1 year now. I also have a card from UCB Parma that gives me $30 off of each refill. Everytime I refill the parmacy has to call UCB to confirm that I have insurance and not on medicare or medicade to receive the discount. Every single time they do not call. Despite telling the pharmacist and techs when I drop off the script, when I come to pick it up..they have not called and try to over ride it in their computer..which I have told them they cannot. They have to call. Once again today went to pick up (my 10th refill) same thing. I told them they had to call..and once again..3 techs and the pharmacist tried to over ride it with no success..finally they called and got the code to get the discount...an hour later I left.
I am sooo tired of this happening ever time! Tried to call the corporate office..of course they are closed..I said if I could go elsewhere I would..but I'm stuck with CVS.
I am pissed off Sandi!
See what I mean? Attitude, attitude, attitude! You simply proved my point. YOU have a job to do. I realize I am nothing to YOU, YOU have made that clear. However, just remember without customers YOU would be out of work! I can get my prescriptions filled at any pharmacy and because of YOU I do not choose CVS. So, who wins? Huh? Huh? Get a factory job where you don't have to deal with the likes of me. OH, that's right. We don't have factories in the U.S. anymore.
This seems to be a common complaint regarding CVS. Their pharmacy technicians simply do not listen. They operate like robots and do not go to any additional trouble to make sure their customers are happy. It definitely seems to be "just a job" and not necessarily a service they are performing. In all fairness I will say that attitude seems to be prevalent in the work place theswe days. CVS pharmacy technicians and associates do seem to be a little more "ho-hum" about their customers, though. I have had several experiences with CVS where they simply did not follow through with my prescription issues. Their employees need serious customer service training.
cleanliness
I recently moved to PA. and thought I would transfer scripts from Rite Aid
to you as you are more convenient. I went into your store and the trash was spewing out of the can in front of the store. I asked the manager to clean and he said sure. 3 hrs. later not done. In store today and filthy. I will not do business with such indifference. I suggest you send in your DM on a surprise visit. Or is it him TOO? I have been retail for years and if my store were to ever look that way I would expect to be fired. Your DM and manager are the only front line to the consumer. I just thought does the company even care?
Wow. I am doing a science fair project on the cleanliness of CVS, Walmart, and Publix shopping carts and restrooms. I am very surprised at this CVS act. Even though I am not trying to study the trash can cleanliness, I am still using your ideas about the trash. Being a fired CVS manager, you probably know a lot about the way things occurred in your CVS. Do you have any thoughts you would like to share about how often the shopping carts were cleaned and how often the restrooms were cleaned? I am in need of some information. You would be a big help.
CVS corporate kind of cares...at least they used to care. A few years back they had consumers wear special glasses where it tracked where the consumer was looking while they entered the store, shopped the store and then checked out. 90% of all women looked at the front trash. Managers were directed to move the trash as far away from the entrance as possible. Managers were also required to empty the trash 3X per day. We all did this and agreed that an overflowing trash barell is gross. In the managers defense, CVS is cheap and send us the thinnest bags on the planet, and when you have 3 employees stuck with needles in 2 years you can understand why no one wants to empty the trash.
The real reason is that CVS has cut staffing hours by 40% over the last 18 months. Managers are threatened with their jobs daily. Managers are told they need to keep their employees happy (CVS wants to be in the top 100 places to work) . So when an employee refuses to do a task or they have bad customer service skills managers need to get DM approval before documenting a conversation. Field managers have been trained to say bad employees have bad managers...so if you try to write someone up, your DM is going to say "what did you do to cause the situation?" Bottom line - CVS just wants to be on lists, they don't care about the customer, they don't care about the employees...its all about being profitable to their shareholders.
(Shareholders requested a major reduction in inventory and payroll, you'll notice the stores are light in staff and product - looks like they wanted to make the shareholders happy!)
solicitation phone calls to registered customers
Now CVS is calling individuals soliciting them to call the store or go to the store relating to allergy season. The call is during the day and interrupts business or personal time, may be on a personal cell phone, and requires the customer to call a special national number to opt out of the calls. This is in poor judgement and pure greed and I'm sure angers enough people to be bad business practice. I am instructing my family to avoid CVS business.
The complaint has been investigated and resolved to the customer’s satisfaction.
CVS has been calling me for months. Most of the time I recognize the number and send to to VM but the few times I've answered I've firmly insisted that they STOP tele-marketing me. The lady said "I am not tele-marketing, I am calling with updates on allergy season blah blah blah" To which I reply: "CVS would like to sell or make me aware of (marketing) a product for allergy season over the phone ... that is THE definition of telemarketing ma'am" She was rather rude and said I would be taken off the call list ... that is until I was called again 2 days later and again today. In my opinion this is a violation of HIPPA, CVS as my pharmacy has taken my patient information and using it for marketing purposes other than what the information was intended for. I am going to push this to an attorney and have then look into the HIPPA regulations for patient privacy.
"professional" screw-ups
In attempts to build a portfolio, my friend volunteered to take some photos of me to give my boyfriend on Valentine's Day. She sent them to me via email and I immediately sent them to be processed at CVS to be sure I would have them in time.
I sent them to a CVS near my apartment and went in to pick them up the next morning only to find out their machine was down and they had not printed them. I was never given any courtesy call to notify me they were not completing my order. In fact, quite the opposite. I received a message via e-mail saying my order was complete and ready for pick up!
Aggravated and pressed for time, I went home and had them sent to another CVS near my office. I called ahead and made sure their machine was in order this time and again received a confirmation email when my order was "ready" for pick up.
When I arrived to the CVS to pay for my photos I was told they could not give them to me as it was clear they were professionally done. I was told I would need a signed consent form from the photographer, who lives in Virginia. I am in Pennsylvania.
I explained to the manager I had not paid for the photos to be taken, there was no watermark on them to indicate they were copyrighted and even went as far as to get my friend who had taken them on the phone to approve the purchase. Still, they would not allow it. They were also very rude and continued to check out other customers at the register the entire time they were refusing me service, instead of attempting to talk to me personally, forcing me to interfere with others.
I asked if they had a consent form online to print and have signed, as Shutterfly and many other photo printers do. They said "no", and it was the photographers responsibility to write one.
I left the store infuriated, went back to my office, printed out Shutterfly's consent form, forged my friend's signature (with her permission) and went back to the store. When I presented the form, they barely looked at it. It could have said ANYTHING!
It appears CVS photo has clerks processing their prints 90% of the time, so who are they to judge what is professionally done? Just because some general manager, who probably thinks a Cannon, Rebel is a type of firearm, thinks a photo is too good to be taken on an afternoon in my friend's apartment, means I have to guess whether or not I need to print a written letter of consent?
Not to mention when I finally did have the photos in hand, they cut the bottom off of two of them.
Never again.
The point of this rant was convenience, not quality. I am addressing their customer service and explaining it might be a good idea for them to have a consent form for customers to use, if they plan to enforce such a rule, and perhaps better practice when it comes to informing people there is a problem with their order.
Of course I would have used someone else if "importance" was a factor. I had given myself plenty of time to have them processed if all had gone accordingly.
The complaint has been investigated and resolved to the customer’s satisfaction.
unprofessional
Recently while waiting for prescription at cvs in naugatuck, ct - an arguement insude the girl doing the register at the prescription fill in line, got really rude and started talking about a co worker negatively, she didn't know that co worker was actually there, the girl said i'm right here, the first girl with dyed jet black hair, said in a loud and arguementable voice if you are not happy you can leave now, the poor young lady just walked away from the pharmacy I assume she did leave, while 3 customers waited for our prescriptions all the girls three of them which was all of them that were left stopped what they were doing and all started gousaping talking bad about the girl that had left.. Waa laa 20 minutes later I had what I was waiting for.
I find that very unprofessional! If someone has a problem with a co worker they should do it away from the customers, 2 if the girl that left wants to presue a lawsuit I will back her up and 3 when the girl left one of the other girls looked at us and rolled her eyes instead of saying i'm sorry about that they all were talking about it,, rude unprofessional, and a customer who now uses walmart
The complaint has been investigated and resolved to the customer’s satisfaction.
walter, assistant manager
I have already filed a complaint with this company's corporate office regarding this matter; I have never received more disrespectful, rude and bizarre service/treatment as I received frtom this specific store's so-called assistant manager, Walter, on 3, February 2011. Because I have already went into detail with corporate, I will simply say that my own...
Read full review of CVS and 2 commentsharrasing manager
I frequently shop at the CVS drug store on 85th street and Lexington Avenue on Manhattans Upper East Side. I have a docile friendly Golden Retriever that I frequently bring into the store with me if I am passing by while walking her. The manager Amir Poloes store 3295 has approached me on two occasions and said no dogs allowed. Then he ignores what he says and lets me shop in the store with my dog. Today February 2, 2011 I went into the store with my dog to purchase a few items and once again he said no dogs allowed. It's a regulation set fourth by the Board of Health. I said how come you have allowed me into the store with her before ? He has even rung me up with my dog in hand and did not say a word.
I asked if I could pick up a few items he said okay. I then asked him for the paper that he has from the Board of Health. He left me waiting while he found the paper. Meanwhile I purchased twenty-five dollars worth of items. He brought me the paper I read it. I told him that he is inconsistent with enforcing this rule. Most of the time he allows me to shop in the store with my dog. He then said oh yeah are you calling me a liar? I said yes I am. I told him to stop bullying me and and remain consistent with the rules. Why am I allowed to shop here with my dog on some occasions and not others I proceeded to ask him? He became hostile towards me and tried to start a fight. I asked him for his Id name and store number to make a complaint. As I was leaving the store I ran into a neighbor that has a dog and asked him if they allowed him in with the dog. He said all of the time and they are so nice about it. He said probably because my dog is small. I then explained the situation to my neighbor. He said then they should not let him in with his dog either. The notice says no dogs doesn't state only small dogs and not big ones can come into the store. This situation needs to be straightened out because it appears that the manager for whatever reason was only giving me a hard time and enforcing this rule only with my dog. As I said he has allowed me in there with my dog and has not said a word. He is inappropriate, inconsistent and a bully. He needs to learn customer service skills and should not be allowed to enforce the rule when he feels like it. He has to enforce the rule with everyone that has a dog. Please do something about him as he is a bully and does not appear to know how to deal with the general public. This is a major part of his job as a store manager. I told him that he cannot speak to me that way ever again. I will not shop there anymore unless I get an apology from him for the way he spoke to me and for being inconsistent when enforcing the rule of no dogs in the store. I know many people that shop there that have dogs and I will make them aware of the situation. I asked him to give me a copy of the notice form the Board of Health and he refused.
Who do you think you are ? One who tells someone to grow up is one that needs to grow up or shut up !
I surely would not bring you into a store !
Many people in the city bring there dogs into stores. perhaps somebody needs to call the police on you !
Who are you ? He allows other dogs into the store and does not enforce the law. You say the law is the law! I don't like you either!
You are very limited !
What are you an eleven year old? What goes for one goes for all! Never heard of selective enforcement! Maybe I don't like you! You sound like just as much of an idiot as the store manager does ! Get a Life
Some people are filthier than animals !
He is inconsistent and allows some dogs in while others he doesn't . If it is the law than it should be enforced for all dogs. He allows people to carry there pooch in with them. Dogs are cleaner than some people I know you all sound angry and dislike animals. He is dead wrong.
People may have allergy or fear or both. Shopping should not have to be an angst-causing experience. The store policy exists for a reason and should be enforced in ALL cases. I know 2 people, family members, who were bitten and scratched by the same dog because its defiant owner chose to take it into a drugstore where it was clearly not allowed. In order for CVS to completely enforce the law, I suggest management replace the stupid, amateurish paper signs with real signs. Also, seriously, "CVS Loves Your Pets"? Do pet owners really even see the fine print saying that state law prohibits the animals from being in stores? Somebody call management and tell them that the way they do their presentation of the policy is childish, ineffective, and easy to overlook. No wonder pet owners think they can walk right by the signs! Anybody who has mentioned that this is wrong and inconsiderate of other customers' needs (the need to breathe and the need to shop without angst) is absolutely correct!
It doesn't matter if the management is selectively enforcing the rule. He can choose how he wishes to enforce it. I love animals, but unless they are for disabilities, they have no business in a store. People with allergies or other issues with animals should not have to worry. I hope you get kicked out permanently.
HRL - ok you've gone stark, raving mad and made this a personal attack. The fact is you were shown the code that says dogs are not allowed . So it is a simple fix . dont bring your dog back into that store and if you see someone with a dog in that store, if you choose to go back then call the health department right then and complain Then call the general manager, the number is usually listed on the front door . No one is attacking you or your dog. You are probably both decent but the fact is when I go to my drugstore, I dont want to dodge an animal Im allergic too just to get my medications. That is why it is a health code violation. Plain and simple. You are not going to win this fight . Your dog doesnt belong there, the park, your home, the pet store, those are acceptable places but until fluffy gets a job, pays with cash and doesnt offend anyone's senses he /she doesnt belong in a drugstore.
If I were him, I would have called the police on you. Who ever heard of trying to bring your dog into a store anyway? Unless of course it is a service dog.
i feel bad that your being ganged up on. But the facts are the facts. It doesnt matter if the manager has let you "go ahead and shop" with your dog, if thats the main problem complain to hr about his work ethic. However it is a law and everyone has to follow it. That is just the way things go. Ps although your dog may not be vicious some poeple are terrified of big dogs. I have seen a little girl get her hand bitten badly by a "loving" pet that was brought into a rite aid. It is more of a sefty and hygeine issue than a "we just dont like you and your dog "deal.
Let's say someone is trying to kill you, and you kill them in self defense. Now let's say you kill some one because they won't let your dog in their store. Is your plea going to be well I killed someone before and it was okay?
There's no possible way the health department told him that he shouldn't allow pets in there either. And how dare you assume we don't love animals. I love animals and other people even managers at times and respect their decisions because it's not my store after all, it's theirs and I'm not about to invite my pet in their store if that's not want they want.
PS .. if you want to shop with your animal why not just go to the pet store where I am sure that they will gladly welcome him or her without an issue instead of the local drug store?
He may be dead wrong but the fact is the law is the law . I love animals but some of us are allergic and that needs to be thought about before you go shopping with your pet. Some people can sneak a little dog in in their purse, still doesnt make it right. Keep your animals out of the store unless they are assistance animals. I dont want your animals hair, dander or other stuff on my clothes or near my medication. That is why it is part of the Board of Health Rules and Regulations. Atleast with an assistance animal I have no right to complain because that dog has a job to do .
He told you to stop, I'm from the board of people not listening to others, and I will show you my papers.
Excuse me. I am allergic to dogs and perhaps you should think of other people. Other than seeing eye dogs or assistance dogs it is a general rule anywhere that you just cant carry your pooch in with you . Maybe you should think of others instead of you and your dog or better yet leave him at home if you want to go shopping.
pharmacy personnel
W hen I go in to pick up a prescription there will be 3 techs standing around & one poor little tech running her butt of f because the others are yelling at her to get the drive thru or get pick up. She is a really sweet little girl and tries very hard to help but it amazes me that the rest of the staff will be stand there doing nothing except gum flapping and laughing and I had to wait for 1 hour to get my prescription filled. I've had enough of this place and am going to start going to Walgreens-- at least they all act like they are being productive. Very poorly run pharmacy!
The complaint has been investigated and resolved to the customer’s satisfaction.
Just jokING----------------------------------------->
DING DING DING--------------------------------------------->
Have you contacted the store manager? Maybe you should let them know how much you like the person and how you feel about her treatment.
too much info
My wife and I, just had our 3 years anniversary until january 27, 2011 around 3-4 pm. She went to cvs pharmacy at mary esther fl. A cashier by the name amber that works there told my wife a lot of information about me. That I was with another girl one night and that I also was flirting with this girl amber. Now i'm very upset of this cashier. My wife has pack all of her clothes and left me with a letter telling me that she wants a divorce. Now, I would like for this person amber to be terminated for destroying my marriage.
You white people all you think is Lawyers . We are latinos. Get te picture.
You people think your so smart. You don't know CRAP. I don't need more drama save that for your mama.
People have nothing else better to do... have it out for people in the customer service industry. You are obviously unhappy with your life and have it out for that poor girl. Get a life dude.
There is no cashier confidentiality agreement.
I notice that he did not say the cashier was mistaken on lied about him. Just that she gave out too much information concerning him. Interesting thought: Fidelity should be obvious! Cheating surely is far too easy to spot.
gave me less pills
I had a prescription and I went to CVS pharmacy thinking they can't give me wrong or less medicine.I paid and left.The pharmacist had an attitute even when she called for the next person when I was in line.But it never crossed me she would do such a thing.Later on that night when I opened my 2 boxes of medicine which was supposed to be 6 in each box had...
Read full review of CVS and 1 commentAbout CVS
In addition to its retail pharmacy business, CVS also operates a number of healthcare services, including pharmacy benefit management, specialty pharmacy, and long-term care pharmacy services. The company also offers a range of health and wellness services, such as flu shots, health screenings, and counseling services.
CVS is committed to providing high-quality healthcare services to its customers. The company has a strong focus on innovation and technology, and has invested heavily in digital health solutions to improve patient outcomes and enhance the customer experience. CVS has also been at the forefront of efforts to combat the opioid epidemic, implementing a number of initiatives to prevent opioid abuse and addiction.
Overall, CVS is a trusted and reliable healthcare provider that is dedicated to improving the health and well-being of its customers. With its extensive network of retail pharmacies and healthcare services, CVS is well-positioned to meet the evolving needs of the healthcare industry and provide high-quality care to patients across the country.
CVS Customer Reviews Overview
Another positive point of CVS is its customer service. The company has a dedicated team of customer service representatives who are available to assist customers with any questions or concerns they may have. Customers have praised the company for its quick response times and helpfulness.
CVS also offers a variety of services, including prescription refills, flu shots, and health screenings. Customers have praised the company for its convenience and accessibility, as many of these services can be done online or at one of the company's many locations.
Overall, CVS has received overwhelmingly positive reviews from customers who have used its services. The company's user-friendly website, competitive prices, and excellent customer service have made it a popular choice for those in need of pharmacy services.
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CVS emailsservice@cvsvision.com100%Confidence score: 100%Supportcustomercare@cvs.com100%Confidence score: 100%Support
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CVS addressOne CVS Drive, Woonsocket, Colorado, 02895, United States
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It's a responsibility to report it if you see violence in the workplace. It makes you part of the issue if you aren't contributing to the solution. Good luck in your future endeavors!
Did you try to contact the corporate office? If you didn't report it, you too are at fault.