Employee
My name is Llewellyn Grubb have been a CVS customer for over 30 years. I was in the Wytheville Va. store at 4:15 PM on December 9th 2020. As a black man and Associate Pastor of a local Church. I feel the lady at the front cash register treated me unfairly hateful tone to her voice threw the B12 vitamins I returned to only switch for another brand. I returned B12 Nature Made and replaced them with Nature Bounty B12. Lady had dark hair and tall. Please treat minority customers better. I am aware the problems CVS has had with mistreatment of Black customers.
Covid testing store #7816
Hello, Today I went to get a COVID test. What should have taken 5 minutes ended up taking 40 minutes. The root of the cause was poor signage. The auto emails I received told me to have my phone and follow the directions for testing at the store I went to and DO NOT go into the store unless directed to do so. When I got there, there were no direction...
Read full review of CVSParking lot is a disgrace!
My complaint is regarding the CVS located at 5929 W Lisbon Avenue, Milwaukee WI. The amount of trash that is allowed to accumulate in the parking lot is a disgrace. This is an ongoing problem at this location. I live down the street from this location and find myself picking up trash multiple times a day, which may or may not blow from the parking...
Read full review of CVSCarepass
Purchased an Annual CarePass on October 25, 2020. My account was placed on hold for an unknown reason to me. I have called CVS customer relations several times to no avail. I spoke with a representative yesterday who told me the monthly benefit would be on my account today 12/7/2020. It's not on my account. Spoke with a representative today 12/7/2020 and was told 48 hours. I just want what I paid for as I really like shopping for the products I need. The monthly benefit and CRTS. Thanks
Camber losartan 100 mg.
There has been a recall on this medication. Why is cvs still giving this out. CVS gave me this medicine on 11/23/2020. I had a very bad reaction. CVS 2650 Cruse Road Lawrenceville GA. 30044 87 lots recalled the pharmacist lied said no recall. This drug should be taken off shelves. Why so you allow them to work there. You leave yourself wide open for lawsuits.
Read full review of CVSUnethical behavior
Date of Incident: December 6, 2020 REG #03 TRN #7433 CSHR #1852470 STR #6742 Helped by: Vena I was at the self-checkout and came across a problem. I pressed the "Need Help" button on the screen and waited for an associate to come and help me. After about one minute, nobody came to the register. I looked around and noticed someone in the aisles. I was not...
Read full review of CVSCovid-19 testing website 12/05/2020
My son lives in a building with disabilities, in Philadelphia, PA. He is in a wheelchair and travels on CCT. Someone on his floor has tested positive for COVID-19. My son was told to be tested as a precaution (he has no symptoms). He (Omar Cole) went on the CVS website for days and finally scheduled an appointment for 12/5/2020 at 2:40PM at CVS 6900...
Read full review of CVSEnvironment concerns
This store is great inside, and the staff is helpful and nice. However, each time I go there I have multiple people in the parking lot asking for money. The last time I was there (12/2/20 11am) right in front of the entrance, two different people asked me for money (I always say "NO, Covid"). Then I witnessed one of them walk in while I was in line, before...
Read full review of CVSPharmacy
I cannot understand why it took 5 days, 3 calls to my PP and # calls to CVS and then multiple calls by the robot and I still could not pick up my renewal on the day and time stated.
When I pointed this out to the check out clerk they looked bored and said it was not their fault.
There is a glitch in the system and the customers are paying for it in lost time and patience.
Ineffective phone service regarding prescriptions
I used you new automatic. Store 5721. My phone # is. [protected] phone system to renew a prescription. It took three tries. I was told I could pick it up today. It was not ready nor was there a record of my call. I was not the only person in line having this price. Your new automated system is not working. When I asked to speak with the manager, she was rude. Said it was a corporate problem, not hers.
Covid tests
CVS has been advertising that they give free flu shots and free Covid tests. How are they free if my insurance was charged? Then, they give a 3 to 4 day waiting period, then it moves to 5 to 6 days and now it is six to 8 day waiting period. I had to cancel a visit with my daughter and who is going to pay my bills. I have no time for deceit.
Read full review of CVSFlu shot
On 12/1, I called the pharmacy to schedule a flu shot for my daughter. My daughter had Covid in September. She quarantined, recovered, received a letter from Mass Covid Response Team that she was no longer contagious and that she may return to work and her normal duties. She was told that she could continue to test positive for up to 90 days, though she i...
Read full review of CVSNavage nasal care
My name is Leslie Mclaurin my address is 41 Buck Keaton Way Riegelwood NC 28456 I went into CVS November 17, 2020 to purchase navage for my mom she had stuffy nose so when I found it on the self it was two on the self and the first box had a cut on the box so I took the second one it didn't have a cut on the box so when I get home I went to open the box and...
Read full review of CVSPharmacy
Sylvania oh Pharmacy google review from me This CVS actually doesnt deserve a one star but they dont offer a negative star, The pharmacy here has the worst customer service in all the CVS's in the greater Toledo area and I have used all of them to fill prescriptions. I was prescribed a 15 day to script to try out. As it seemed to do what the doctor wa...
Read full review of CVSCorruption unequaled!!
Unfortunately, I have CVS insurance, because my employer won't go with an honest company for employes rx plan!! I've been having problems with them for the past two years, trying to get my rx's filled, and all they give me is grief, lies, and hate!!! CVS #7453 on Coit Road and Park Road in Plano, TX is close to me, so I was getting my meds there until I...
Read full review of CVSPharmacist Sandip S Bhagat
Date of Incident: Wednesday, November 25, 2020 I had called in to get a refill on my medication Gabapentin 800MG and was told by a very nice employee that we would get it ready. When I went in to pick up my medication, I was then informed that the pharmacist was holding it and I couldn't get it refilled until November 29, 2020. I asked to speak to the...
Read full review of CVSOver payment for flu shot
On September 26, I received a Flu shot at the CVS Pharmacy located at 700 Boston Road, Billerica MA. I was told there would be a $30 co-payment which I charged to my credit card. Subsequently I checked with my insurance carrier UnitedHealthcare and was advised that my coverage did not require a co-payment. United spoke to someone at the Pharmacy and was told that they would be in contact with me directly to resolve the over payment. More than a month elapsed with no call or coorespondence from CVS. I reached out to United again and they were advised that CVS had in fact paid me in cash to settle the complaint.
In fact I have not heard anything from CVS. I have not received cash, a check, a reversal of my credit card payment or any other form of compensation. Nor in fact have I had any contact with anyone from that store. Header information of the transaction follows
REG#09 TRN#8460 CSHR#1412862 STR#183 Helped by SEOPHAD
Dan Foley 42 Morgan Rd Billerica, MA 01821 T [protected]
Customer service and management
Store #1362 202-966-3023 The store allows a homeless old agile and cunning woman to sleep and remain posted in front of the store every day. She babbles uncontrollably but I never thought anything of it until I realized it's part of her scam. She goes into the store when you don't notice her and she either follows you to an isle or to the register and...
Read full review of CVSNot complying with covid rules / poor set up+++
I am a customer & the set up in CVS Target North Rochester MN is terrible. I have gotten 3 shots - 3 different times and during the shots I have mothers/kids walking 2-3 ft in front of me, customers back & forth. No privacy & not applying with covid. They do have 6ft lines to stand apart when waiting to get medications but then other customers walking right...
Read full review of CVSHealth brand of mint waxed dental floss
I bought a double pack of CVS brand of dental floss, thinking it would be comparable to Glide. I've never had a problem with CVS brand items before. But, this dental floss is the worst! It is not smooth and it catches between my teeth and splits. The number on the bottom of the case is 295194 which might be the lot #.
Read full review of CVS
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