Unethical behaviour
Ohio is under seige by our corrupt Governor... Dewine put out a mandate and is using the BWC to harass these business by threatening to shut them down if they allow people into stores/businesses without them. I was at the CVS Pharmacy today (Dec. 14th) in Delaware, Ohio. Upon entering, I saw a sign that says that wearing a mask is the law... which, it i...
Changes to my medication
I have received a notice in the mail that my Amitiza will no longer be covered by CVS and they are switching me to Linzess. This is totally unfair when I have been doing well for the last 8 years on Amitiza. I underwent a major surgery due to severe constipation leading to a prolapsed uterus, rectum and bladder. With the help of Amitiza my bowel movements have been normal.
Read full complaintPharmacist discrimination
This complaint is being entered against pharmacist Doug who was on shift December 13th at 2:45am. The absolute and aberrant discrimination against individuals who are prescribed certain medications is so prevalent within cvs it is a disgrace. The pharmacists on shift, whose name tag showed doug, not only refused to fill my prescription which I received...
Read full complaintPharmacy
12-11-2020 On 12-10-2020 I was in your Ottawa Illinois store to pick up a prescription, I had a question about when another of my prescriptions would be ready to refill and since I was in the store I asked the pharmacist on duty. After some confusion on his part he replied it would be ready to fill on 12-11-2020. I received a text on 12-10-2020 @ 1:39 pm...
Read full complaintDo not know?
My name is Irene Howard, For the last 3 to 4 months you have been going into my bank account taking 5 dollars out. I have only received my meds one time in the mail. When I called to get them they told me it would be 3 to 4 days before I would receive them I in turn went and picked them up. I need you to stop taking the money out of my checking account now. Name is Irene Howard 5320 Joshua Trail, Dayton, Ohio. My bank is Wright Patterson credit Union, Stop
website to pay for prescription
I have been trying to pay for my medicine on the website to have it shipped to my house. My credit card works and I know that I am putting in the correct information for the last 4 months I have not been able to pay online
Employee
My name is Llewellyn Grubb have been a CVS customer for over 30 years. I was in the Wytheville Va. store at 4:15 PM on December 9th 2020. As a black man and Associate Pastor of a local Church. I feel the lady at the front cash register treated me unfairly hateful tone to her voice threw the B12 vitamins I returned to only switch for another brand. I returned B12 Nature Made and replaced them with Nature Bounty B12. Lady had dark hair and tall. Please treat minority customers better. I am aware the problems CVS has had with mistreatment of Black customers.
Covid testing store #7816
Hello, Today I went to get a COVID test. What should have taken 5 minutes ended up taking 40 minutes. The root of the cause was poor signage. The auto emails I received told me to have my phone and follow the directions for testing at the store I went to and DO NOT go into the store unless directed to do so. When I got there, there were no direction...
Read full complaintParking lot is a disgrace!
My complaint is regarding the CVS located at 5929 W Lisbon Avenue, Milwaukee WI. The amount of trash that is allowed to accumulate in the parking lot is a disgrace. This is an ongoing problem at this location. I live down the street from this location and find myself picking up trash multiple times a day, which may or may not blow from the parking...
Read full complaintCarepass
Purchased an Annual CarePass on October 25, 2020. My account was placed on hold for an unknown reason to me. I have called CVS customer relations several times to no avail. I spoke with a representative yesterday who told me the monthly benefit would be on my account today 12/7/2020. It's not on my account. Spoke with a representative today 12/7/2020 and was told 48 hours. I just want what I paid for as I really like shopping for the products I need. The monthly benefit and CRTS. Thanks
Camber losartan 100 mg.
There has been a recall on this medication. Why is cvs still giving this out. CVS gave me this medicine on 11/23/2020. I had a very bad reaction. CVS 2650 Cruse Road Lawrenceville GA. 30044 87 lots recalled the pharmacist lied said no recall. This drug should be taken off shelves. Why so you allow them to work there. You leave yourself wide open for lawsuits.
Read full complaintUnethical behavior
Date of Incident: December 6, 2020 REG #03 TRN #7433 CSHR #1852470 STR #6742 Helped by: Vena I was at the self-checkout and came across a problem. I pressed the "Need Help" button on the screen and waited for an associate to come and help me. After about one minute, nobody came to the register. I looked around and noticed someone in the aisles. I was not...
Read full complaintCovid-19 testing website 12/05/2020
My son lives in a building with disabilities, in Philadelphia, PA. He is in a wheelchair and travels on CCT. Someone on his floor has tested positive for COVID-19. My son was told to be tested as a precaution (he has no symptoms). He (Omar Cole) went on the CVS website for days and finally scheduled an appointment for 12/5/2020 at 2:40PM at CVS 6900...
Read full complaintEnvironment concerns
This store is great inside, and the staff is helpful and nice. However, each time I go there I have multiple people in the parking lot asking for money. The last time I was there (12/2/20 11am) right in front of the entrance, two different people asked me for money (I always say "NO, Covid"). Then I witnessed one of them walk in while I was in line, before...
Read full complaintPharmacy
I cannot understand why it took 5 days, 3 calls to my PP and # calls to CVS and then multiple calls by the robot and I still could not pick up my renewal on the day and time stated.
When I pointed this out to the check out clerk they looked bored and said it was not their fault.
There is a glitch in the system and the customers are paying for it in lost time and patience.
Ineffective phone service regarding prescriptions
I used you new automatic. Store 5721. My phone # is. [protected] phone system to renew a prescription. It took three tries. I was told I could pick it up today. It was not ready nor was there a record of my call. I was not the only person in line having this price. Your new automated system is not working. When I asked to speak with the manager, she was rude. Said it was a corporate problem, not hers.
Covid tests
CVS has been advertising that they give free flu shots and free Covid tests. How are they free if my insurance was charged? Then, they give a 3 to 4 day waiting period, then it moves to 5 to 6 days and now it is six to 8 day waiting period. I had to cancel a visit with my daughter and who is going to pay my bills. I have no time for deceit.
Read full complaintFlu shot
On 12/1, I called the pharmacy to schedule a flu shot for my daughter. My daughter had Covid in September. She quarantined, recovered, received a letter from Mass Covid Response Team that she was no longer contagious and that she may return to work and her normal duties. She was told that she could continue to test positive for up to 90 days, though she i...
Read full complaintNavage nasal care
My name is Leslie Mclaurin my address is 41 Buck Keaton Way Riegelwood NC 28456 I went into CVS November 17, 2020 to purchase navage for my mom she had stuffy nose so when I found it on the self it was two on the self and the first box had a cut on the box so I took the second one it didn't have a cut on the box so when I get home I went to open the box and...
Read full complaintPharmacy
Sylvania oh Pharmacy google review from me This CVS actually doesnt deserve a one star but they dont offer a negative star, The pharmacy here has the worst customer service in all the CVS's in the greater Toledo area and I have used all of them to fill prescriptions. I was prescribed a 15 day to script to try out. As it seemed to do what the doctor wa...
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