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CVS Complaints Page 85 of 167

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R
7:24 pm EST
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There has been a recall on this medication. Why is cvs still giving this out. CVS gave me this medicine on 11/23/2020. I had a very bad reaction. CVS 2650 Cruse Road Lawrenceville GA. 30044 87 lots recalled the pharmacist lied said no recall. This drug should be taken off shelves. Why so you allow them to work there. You leave yourself wide open for lawsuits.

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C
7:14 pm EST
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Date of Incident: December 6, 2020 REG #03 TRN #7433 CSHR #1852470 STR #6742 Helped by: Vena I was at the self-checkout and came across a problem. I pressed the "Need Help" button on the screen and waited for an associate to come and help me. After about one minute, nobody came to the register. I looked around and noticed someone in the aisles. I was not...

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I
12:34 pm EST
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My son lives in a building with disabilities, in Philadelphia, PA. He is in a wheelchair and travels on CCT. Someone on his floor has tested positive for COVID-19. My son was told to be tested as a precaution (he has no symptoms). He (Omar Cole) went on the CVS website for days and finally scheduled an appointment for 12/5/2020 at 2:40PM at CVS 6900...

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N
9:07 am EST
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This store is great inside, and the staff is helpful and nice. However, each time I go there I have multiple people in the parking lot asking for money. The last time I was there (12/2/20 11am) right in front of the entrance, two different people asked me for money (I always say "NO, Covid"). Then I witnessed one of them walk in while I was in line, before...

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B
2:57 pm EST

CVS Pharmacy

I cannot understand why it took 5 days, 3 calls to my PP and # calls to CVS and then multiple calls by the robot and I still could not pick up my renewal on the day and time stated.
When I pointed this out to the check out clerk they looked bored and said it was not their fault.
There is a glitch in the system and the customers are paying for it in lost time and patience.

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P
12:41 pm EST

CVS Ineffective phone service regarding prescriptions

I used you new automatic. Store 5721. My phone # is. [protected] phone system to renew a prescription. It took three tries. I was told I could pick it up today. It was not ready nor was there a record of my call. I was not the only person in line having this price. Your new automated system is not working. When I asked to speak with the manager, she was rude. Said it was a corporate problem, not hers.

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S
5:06 pm EST
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CVS has been advertising that they give free flu shots and free Covid tests. How are they free if my insurance was charged? Then, they give a 3 to 4 day waiting period, then it moves to 5 to 6 days and now it is six to 8 day waiting period. I had to cancel a visit with my daughter and who is going to pay my bills. I have no time for deceit.

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F
11:24 am EST
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On 12/1, I called the pharmacy to schedule a flu shot for my daughter. My daughter had Covid in September. She quarantined, recovered, received a letter from Mass Covid Response Team that she was no longer contagious and that she may return to work and her normal duties. She was told that she could continue to test positive for up to 90 days, though she i...

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L
10:24 am EST
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My name is Leslie Mclaurin my address is 41 Buck Keaton Way Riegelwood NC 28456 I went into CVS November 17, 2020 to purchase navage for my mom she had stuffy nose so when I found it on the self it was two on the self and the first box had a cut on the box so I took the second one it didn't have a cut on the box so when I get home I went to open the box and...

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C
2:16 pm EST
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Sylvania oh Pharmacy google review from me This CVS actually doesnt deserve a one star but they dont offer a negative star, The pharmacy here has the worst customer service in all the CVS's in the greater Toledo area and I have used all of them to fill prescriptions. I was prescribed a 15 day to script to try out. As it seemed to do what the doctor wa...

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M
3:33 pm EST
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Unfortunately, I have CVS insurance, because my employer won't go with an honest company for employes rx plan!! I've been having problems with them for the past two years, trying to get my rx's filled, and all they give me is grief, lies, and hate!!! CVS #7453 on Coit Road and Park Road in Plano, TX is close to me, so I was getting my meds there until I...

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K
1:23 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
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Date of Incident: Wednesday, November 25, 2020 I had called in to get a refill on my medication Gabapentin 800MG and was told by a very nice employee that we would get it ready. When I went in to pick up my medication, I was then informed that the pharmacist was holding it and I couldn't get it refilled until November 29, 2020. I asked to speak to the...

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F
12:46 pm EST
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CVS Over payment for flu shot

On September 26, I received a Flu shot at the CVS Pharmacy located at 700 Boston Road, Billerica MA. I was told there would be a $30 co-payment which I charged to my credit card. Subsequently I checked with my insurance carrier UnitedHealthcare and was advised that my coverage did not require a co-payment. United spoke to someone at the Pharmacy and was told that they would be in contact with me directly to resolve the over payment. More than a month elapsed with no call or coorespondence from CVS. I reached out to United again and they were advised that CVS had in fact paid me in cash to settle the complaint.
In fact I have not heard anything from CVS. I have not received cash, a check, a reversal of my credit card payment or any other form of compensation. Nor in fact have I had any contact with anyone from that store. Header information of the transaction follows

REG#09 TRN#8460 CSHR#1412862 STR#183 Helped by SEOPHAD

Dan Foley 42 Morgan Rd Billerica, MA 01821 T [protected]

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S
11:18 am EST
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Store #1362 202-966-3023 The store allows a homeless old agile and cunning woman to sleep and remain posted in front of the store every day. She babbles uncontrollably but I never thought anything of it until I realized it's part of her scam. She goes into the store when you don't notice her and she either follows you to an isle or to the register and...

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P
9:49 am EST
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I am a customer & the set up in CVS Target North Rochester MN is terrible. I have gotten 3 shots - 3 different times and during the shots I have mothers/kids walking 2-3 ft in front of me, customers back & forth. No privacy & not applying with covid. They do have 6ft lines to stand apart when waiting to get medications but then other customers walking right...

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P
9:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
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I bought a double pack of CVS brand of dental floss, thinking it would be comparable to Glide. I've never had a problem with CVS brand items before. But, this dental floss is the worst! It is not smooth and it catches between my teeth and splits. The number on the bottom of the case is 295194 which might be the lot #.

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R
6:06 pm EST
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Dear Sir/Ms. Please correct the attitude of your staff. Was served by Ms. Kamelia 54-06 31st. Avenue Woodside, NY 11377 Blurting "[censored]!"in front of a customer. After the shield accidentally fall off due heavy bag of merchandise. Frequent customer to this location. We need happy staff working @ your pharmacy! We would appreciate if she said in a nice way.

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W
4:31 pm EST
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I have high blood pressure that requires medication management to prevent a stroke. Two months in a row, my medication was not ready in a timely manner. This month, my medication was ordered on 11-18-2020 by my physician's office. The "promise time" was 11-19-2020 at 0842. I arrived today 11-19-2020 at 312 pm at the drive thru to pick it up. I waited in...

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T
10:14 pm EST
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My prescriptions keep falling through the cracks, randomly stop being delivered, get wrong refills dates on them and nobody at the store where I live ever has an explanation. Something very wrong is going on with CVS, its management, or computer systems. I've been in line behind others who are having the same problems. This is an ongoing problem.

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J
3:44 pm EST
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My parent recently visited cvs pharmacy at baldwin park (address below) They were buying vitamin items but one of the cashier or front ends was very rude and impatient, irritated that my parents didn't know how to apple to the cvs card. She didn't help them or even tried to explain how to do it, so the front-end associate was unhelpful, rude and very bad...

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