Lebanon, New York
United States - 37087
|Mon||8:00 AM - 5:00 PM|
|Tue||8:00 AM - 5:00 PM|
|Wed||8:00 AM - 5:00 PM|
|Thu||8:00 AM - 5:00 PM|
|Fri||8:00 AM - 5:00 PM|
|Mon||8:00 AM - 5:00 PM|
|Tue||8:00 AM - 5:00 PM|
|Wed||8:00 AM - 5:00 PM|
|Thu||8:00 AM - 5:00 PM|
|Fri||8:00 AM - 5:00 PM|
my husband has worked at cracker barrel for 10 yrs, and i always knew they had problems, but also believed there were opprutunitys for people willing to work hard and who wanted to move up.Well, for one, he has reached the highest level in every position he has worked, recieved numerous awards, and has been told he can do the work of 3.All i ever hear is how great he is from other employees, and he hasnt called out in at least 2 years, and very rarely late, so what is hard for me to understand is some employees always leave without doing their closing duties, that have to be done, and he always stays to do his, and does it right, then gets yelled at for doing so, but if he was to leave, it would be the same.and the others dont do a thing and never hear a word.ok next, he is so valuable the others take turns getting sunday off, but they cant do without him, so he happily stays, but when he gets his 3 weeks of paid vacation, he only takes one, and when he comes back, for about a month he gets only about 30 hours, i guess bc they are mad for him taking this time, he is obligated to take, so then we can barely feed our 2 children.and now he wants to move up, to become manager, he knows the store inside and out, and has experience as a manager, but they have run him around in circles for almost a year, and about some of the most stupid things u can imagine, i dont even believe they have submitted it, bc they want to keep him where they need him, but what about all his hard work and dedication, shouldnt he have this chance?!they keep questioning his ability, and for ten years he has never recieved a write up, or even a warning, UNTIL he applied for management, and now he has been wrote-up, that seems funny to me.but i understand, who would want to loose such a valuable asset, but its time, he has trained others and done as much as he can do to prerare for this.!And now they dont even want to give him his 40 hours, but he is the only one who rushes in everytime they call on his day off, so really my question is, why or how could a manager treat such a reliable, hard working employee this way, cutting his hours, knowing he has a family to feed, when the 18year old trying to earn only gas money for his car, his parents bought him, this isnt right, and that kid has only been there a month!If cracker barrel did care about their employees, they wouldnt cut their hours bc they dont like something they have done, taking money out of childrens mouth just bc they can, and know in this economy, there is nothing they can do!!
To All concerned, I am filing a formal complaint against Richardo Morales Gm of Cracker Barrel 535. I have...
We have went to this restraunt 3 times. First time they had no biscuits and said it would be about 5 min never received any after other tables were given them, second time server never came back to our table after the first time of bringing our food and we had to ask another server to bring our ticket the 3rd and LAST time we got our drinks but never got our order. After 30 min we got up and left. Go to the next Cracker Barrel. I would not stop and waist your time here.
Cracker Barrel is similar to ancient Rome. It will fall apart soon. Greed is rampant in this company. Dan...
We were seated real fast.. And we had to wait on our server for over 10 minutes... Finally got some tea.. We...
To all that travel or just eat out,
I stopped at this location on September 9th, after many stops at their other locations. It was after the lunch rush and we thought we would get better service/food. Our server, Michelle, thought a good choice was the the turkey special of the day. We both ordered the "special", that was one of our mistakes, the first being we stopped to eat here.
The staff bought out our order and it was not our orders. I could figure this one out as there were 10 other parties in the whole place. When our orders did arrive they were very dry on the edges of the meat, and I asked if they mircowaved them, I was told no way. I should have sent the food back and gotten somethingelse, mistake two.
We ahd almost made it home when both of us started to get sick to our stomaches and other problems. I contacted the restaurant as soon as I could to ask if anyone else had trouble, they hung up on me. I went to the home office to let them know about the troubles and was told they would forward my problems to that location. That was three weeks ago.
I just want everyone to know what not to order for future reference, the"special of the day" was proably sitting under heat lamps after lunch rush did not consume all the prepared meals. I also beleive that the home office should have helped with my troubles.
As for now I will not be eating in any of their locations after this bad service after a bad meal.
I took my wife for the first time to cracker barrel.she had never been.and her last.we went in and was seated.it took the girl about ten minutes to get drink order.and another ten to get to us.then after we order twenty minutes to.get food.while the other server on other side.helped and served.three other party's. Drinks and food.the time r server did ares. Then she said I she get another drink.which she never did.then vwe waited and.twenty more.for ticket when we left and I paid and signed receipt.cashier asked why I wasn't. I told her y.she called manager. And manager gave excuses.about being busy.the resturant wasn't even half full.she said they busy I could see they weren't. I emailed there home office they emailed back a change letter saying they appreciate. The email.it was a third party service answering there emails. So I won't ever be going back too cracker barrel.
I work for a well known restuarant chain going into 16 years, the last 3-4 years has been going down hill. We have changed management and the last two managers came into clean house. Always writting employees up for one thing or another, some of these write ups were truly uncontrolable, but still this went into our files so when we have a concern this is basically thrown in our face as punishment . So therefore nothing will be done to console the employees needs.
I have lost work hours and this causing my health benefits to disappear. I have contacted the corporate officem concerning my needs, I am my only support and now have been forced into unemployment and food stamps due to the cut hours, basically 32hrs to just maybe 11 hrs a week, so when I confort my manager for more hours, the write ups and other unfair discussion comes from his mouth, but he says I am an asset to the company for being with them so long, in the same breath he states I am not a team player and my productivity is poor, now since this has been mention, I will tell you my side. I go to work in proper uniform, never miss time, work my self to death trying to inprove what my employer has accused me of. I am given a poor serving station, mostly two table that are either filled with guest when I clock in. Others have 3-4 tables, so therefore I am running their food orders that they cannot seem to, because of the fact they have several guest.
Now comes the part of me not receiving work hours due the fact there isn't hours to give, but my store is continously hiring younger employees and they seem to receive the hours I used to have, and they do not preform to their full job criteria. We are told they do not have hours to give to us but the new employees seem to be able to have them.
Everytime I question this reasoning I do seem to feel retailiation.
What should I do?
I have been working for Cracker Barrel Retail Store of Milford, CT for over 4 months or so by now. During my...
This Cracker Barrel unit has a lot of problems. First, it's extremely filthy. The cups are sitting in racks slightly above the tile floor which is constantly wet and covered in restaurant spillage. The spillage is then splashed onto the racks of cups anytime someone walks nearby. There is something wrong with their dish washing apparatus as well. It does not properly clean dishes and leaves dried eggs and gravy on 4 out of 5 dishes that are washed. There's other sanitation
issues regarding trash disposal policies. This Cracker Barrel keeps up to 25 full trash cans inside the building next to the dry storage area and break room where the employees
eat their meals. Only when there is enough time and too many full trash cans will the cooks take the garbage that's fermenting from inside the building to the dumpsters outside. There needs to be a thorough examination of the sanitation practices and a waste/sanitary guideline needs to be implemented immediately. In the meantime, eat at your own risk.
This Cracker Barrel has security issues that needs corrective action also. It is located in a high traffic crime area without the presence of security guards or outside surveillance cameras. There are only two signs located in the parking areas reminding customers to lock their doors. Take extra caution when entering or leaving the unit.
More notes. This Cracker Barrel clearly discriminates. It is located in a predominately black area, staffed with 134 employees, and only 4 or 5 of them are black to which none are part of the managerial team. The rest of the staff is Hispanic or White. This should be investigated immediately and resolved with any disciplinary action necessary.
In 17 years of working in hospitality/restaurant industries, I have never experienced such filth and lack of sanitary protocol as I do at the Cracker Barrel in Florida City. As an employee, I cannot drink from their cups without lining it with a plastic baggy. All the staffers implemented this practice once they witnessed myself doing this. The cups sit in racks slightly above the tile floors that are constantly wet with spillage. All the spillage from the floors are then splashed back onto the cups whenever anyone passes by. There is also something wrong with their dish washing apparatus. Four out of five dishes/cups are covered in dried eggs and gravy because the apparatus isn't being maintained and can't clean properly. Some servers don't have time and have to use the dirty dishes, others just don't care that the dishes are dirty. Also, I have witnessed the Florida City Cracker Barrel keep up to 20 full trash cans inside the building next to the dry storage area and break room where the employees eat their meals. Only when there is enough time and too many full trash cans will the cooks take the garbage that's fermenting from inside the building to the dumpsters outside.
This Cracker Barrel unit has a lot of problems. First, it's extremely filthy. The cups are sitting in...
I got fired for eating a bowel of ice cream. Plus I was robbed of $35. Oo aweek for insurence I did not...
On May 8, 2009, I went on Priceline to bid on airplane tickets from Corpus Christi, Texas to Ft Myers, Florida. When Priceline asked me if I would agree to switch cities, I refused. After 15 failed bids, I bought my tickets directly from American Airlines. After purchasing my tickets directly from American Airlines, I received an email from Priceline congratulating me for my "winning bid." Priceline claimed that I had made an astronomical bid for tickets departing from a completely different airport over 2 1/2 hours away. When I tried to email and call Priceline to inform them that I had NEVER made such a bid, Priceline (in a scripted answer) refused to refund my money. I am going through my credit card company fraud division hoping to get reimbursed. I have learned to NEVER give credit card information before receiving the actual product. Priceline was so desperate to get my money, that they fraudulently claimed that I had made an astronomical bid (I am very methodical and did not "accidentally" put in a wrong city or bid amount) and immediately charged my credit card. This, in my opinion, is a criminal act.
As a child, I used to love this restaurant. It had goofy pictures on the wall, a toy section. And damned good orange soda. But the past few times i've been forced to return, have all been one giant ball of pain and suffering. These events have been the same in different states of which i've eaten at the cracker barrel.
In the time it takes to get your food, you could have just made the same damn thing at home, and saved yourself the 20$. Anywhere between 30-40minutes is the average wait time i've experienced. I am not going here in a huge group of people, demanding all 20 of us has our food out instantly. Oh no, it's just me, and my mother. Having a nice little lunch. But still, it's taken up to 40 minutes for two plates. We do not order anything special with our food. Just the run of the mill menu items.
For example: a chicken salad, ranch dressing. How long can that take? My mother even ordered the exact same thing. But we sat around for 30 minutes while we got absolutely no recognition. Remember, this has happened at more then one restaurant, in different states.
So after 30 minutes of sitting around being ignored, we finally get our food. The first thing my mother says is 'where's chicken?", buried under the lettuce where a few pieces of chicken. As if it was an after thought.
It was painfully obvious the salads had been sitting around for a while, some of the croutons had turned squishy from sitting on top of a tomato for to long. I was scared to even try the hard boiled egg, which was ice cold by this point. The chicken was luke warm, whatever little bit we received, one could tell considering the cheese beneath it was barely melted. And one can deduce that hot chicken would melt the cheese, and cold # chicken sitting around for 20 minutes, would not.
Every time I order a simple coke, it tastes like dish water.
Yes, fountain drinks will vary in taste depending on the restaurants syrup to water ratio, but this was not cols syrup, it was dish water.
On one occasion the creamer for my mothers coffee had curdled.
Honestly, I cannot stand to return to this place. As a child it was a place of wonderment and delicious orange cola, now it's a waste land of cold food and rancid milk products.
At one time, a table of 20 was served, and out the door before my mother and I even got our food. And yes, we where there before the larger party arrived, and had ordered at least 10 minutes before hand.
These events are taken from various locations including: michigan, louisiana, and texas. I travel a lot -_-