Verizon

Actually when you enroll onebill with quest its quest that is responsible for sending out your bill you should have contacted them

when you signed your contract you agreed to the terms and conditions. it cleary states in your customer agreement all charges you will be responsible for. did you bother to call when you were not recieving a bill. did you think oh they didnt bill me maybe im not getting charged. it is the consumer responibitly to pay their bill. verizon offers several different ways to check you balance and make payments as well. verizon.com and verizonwireless.com are very hepful when you want to keep track of you monthly statements and payments being made. you can also find you customer agreement and read it at anytime at verizonwireless.com

CommonSense is correct, I think he works for verizon. You need to read the fine print on ANY contract before you sign it, ignorance of the fact is not a good defense. Oh, and don't wait for your statement do it now, and say the service is not what you expected...

VZW clearly states all terms and conditions on the contract you signed.
You did READ it first.. right.. or maybe you were still drunk at the time.

The terms and conditions are clearly stated on the contract you signed. You did READ it right?
Maybe you were just still drunk at the time... but that's no excuse either.

Title: SAP functional AP Resource with 9+ Yrs. Exp (Only H1Bs)
Location: Dallas, TX & CA
Duration: 6+ Months

Must Provide Visa Copy At The Time Of Submission

Good overall FI/CO experience is a plus; but must have in-depth AP experience.
SAP AP Functional,
Conversion Experience and interface Experience are required.
CAN YOU BELIEVE THIS ### FROM VERIZON ONLY BECAUSE THEY DON'T HAVE TO PAY OVERTIME

not only are the people holding the H1B visas hired over a US citizens, but these days Student visas are easily converted to H1B visas and can easily enter the workforce

I see a lot of this in my Verizon office. Many H1B Employees who not only seem to get preferential treatment, but I actually had a Director tell me that he "Could not even consider RIF'ing one of the H1B EMployees because "they could get deported if they loose their Job". This was regardless of any status, skills, years on the job, performance, etc.
I was told that my Manager made a statement that he "prefers to hire and retain persons here on H1b Visas because "people from India middle eastern cultures make better IT Professionals". It is disgraceful that I have to consider that my job is less secure than another person whom is here on an H1B Visa just becuase of their status and prejudicial bias by a
Manager. I have seen preferential treatment for these Employees first hand. I have nothing against any of these Emplyees and I look at them in the same way as any other citizen, many of them are my friends.

It's incredible how many Jobs have been outsourced oversea's by Verizon and not only how it has hurt Americans job wise, but in customer support dissatisfaction as well. This H1B Situation seem to be just another side of American Jobs going away, only not always overseas, right here as well in some respects. I know that a lot of the money made here by H1B persons goes right back overseas to families in other Countries from what they tell me.

When the U.S. Government states that it's concerned about Jobs and the economy, can we really take them seriously ? Is it the American people that they are concerned about helping, or just big Companies/CEO's and persons here on H1B Visas and the economies of countries abroad.

I disagree with this .. as where i work ( verizon business ) in maryland .. they have just last week lay offed most of the Indian foreign workers .. but they have retain citizens ... and trying to push citizens in the projects where even their skills don't meet the project requirements ...

I am among the thousands of unhappy Verizon Wireless customers. Recieved a Blackberry Storm by mail. Activated by an in store representative, only to later find out that I was being billed for a Data Plan subscription that I was not informed of beforehand, and that I did not accept. Attempted to return the phone numerous times, and have dealt with Customer Care a half a dozen times. Its been 8 months.

Finally I discovered how to reach the Executive Relations team at Verizon Wireless. They are the only ones who can help resolve your problem, short of having an attorney contact them. BTW, I subscribe to Pre-Paid Legal for $35 a month, and their attorneys at no additional charge, will contact Verizon Wireless. Find me on twitter.com/verizoncustomer .

Share your experiences online and then email me at verizon.sucks@yahoo.com . I will forward you important contact information to reach the real decision makers at Verizon Wireless, the Executive Relations team.

I have used Verizon wireless service for two years. Will soon be cancelling their service and return to painfully slow dial-up because of Verizon's continuing refusal to address what I consider to be a major issue with their service...unable (unwilling?) to provide their customers’ with real-time data usage information.

Example: It is now October 25, 2010, 12:26 a.m. EST. I just checked my date usage through Verizon’s VZ Access Manager. My data usage is showing 4, 528.912 MB as of October 22, 2010. That’s a three day time lag! I for one find this unbelievable considering current technology. I have consistently inquired/complained for the last two years about this and the only response I receive is, “Verizon has no control over their partner’s (Vodaphone) service. Baloney. This is just another Verizon ruse to dig deeper into their customers’ pockets knowing full well that many customers will accidentally exceed the 5GB limit because usage information is so delayed. Their continued pattern of deceit is evidenced by their recent $90M refund debacle over bogus data charges. Check out the CNET article written by John Paczkowski dated October 3rd.

Like many other users I consistently hit the 5GB limit well before the billing cycle end date sometimes by much as two weeks prior. At that point I’m forced to drive to my local public library to check emails because exceeding the monthly limit is painfully expensive. My downloads/uploads are primarily Flickr photos, software updates (Microsoft security and two anti-virus softwares) and reading emails. Rarely if ever do I access YouTube and iTunes. The Rep I initially spoke with assured me that 5GB would be more than enough to meet the "average user’s” internet access needs. NOT!

Yes, for those of us who have no other access to high speed internet access Verizon is nice but extremely expensive. I say expensive because virtually every month I am unable to access the net for one to two weeks prior the end of my billing cycle. That relates to two to three weeks worth of net access for $60+ monthly. After inadvertently going over my monthly limit one month to the tune of $260 I find myself in a constant state of paranoia when I’m on the net. And Verizon’s continued refusal to provide it’s consumers with real-time data usage information just adds proverbial fuel to my paranoia!

For the recreational internet user Verizon is an expensive “hobby”. If you have the disposal income, great. But I’m returning to dial-up at $10 a month and bank the remaining $50. At the end of 12 months I’ll have $600 to put toward a new laptop. For me the bottom line is Verizon’s apparent unethical practice of providing real-time usage information.

I have a verizon wireless usb for my home computer. I was unaware of the 5GB monthly usage. I checked online and found my current bill was $3800. I call Verizon and was told this was the 4th time I had gone over my 5GB limit. Verizon said they will refund up to 3 overages, but after that you are responsible for the bill. The Rep said I had been sent a letter of each overage and a phone call. I told her in no uncertain terms, this did not happen. She spoke to her supervisor and reversed the charges, for the last time, she indicated. In 3 days I received a letter restating that fact.
I did look on my account on line with verizon and there is a tab on chorrospondence received from verizon. There were no other letters sent to me about my overages, the new letter I had just received was posted.
I am watching the usage and noted the previous complaint about how the meter is caluclated. So you really don't know till the end it seems. It is $140 early termination fee to cancel this service. It will not work will my home use. You are really limited on your use of their service. I told my family not to send unneccesary emails, no jokes, no attachments. No watching online tv, no you tube, no downloads unless necessary. I disconnect after each use. I am still at the 5GB limit. It is just my Husband and myself using this connection.
I have 2 additional cards. One for my laptop I take with me to work. And another for my neice while she is in College.
Be careful of downloads using this service. Ares Ultra will put you over fast, Itunes also.

I agree, "I Have same Problen with Verizon. I want to contact the Attorney
General of N.J, But a want to know, what to do.
Please I need Your Help."

Verizon is Rapping the American hard working people of this great state with no proper reach around!

kennyjhunt@gmail.com

I have Verizon FIOS in Virginia. I just got a bill in which I made two direct calls to India for a total of 52 minutes. Verizon charged me $352, plus there appears to be an additional $50 or so in state in federal taxes related to the calls. This works out to approximately $7.70 per minute. I am very upset.

I was so annoyed that I called them back to harange them some more. This time I got a more decent rep and after much arguing that this was a ridiculous charge, I also mentioned that I had missed the new $150 rebate by only weeks when I signed up for FIOS and that they are now advertising $75 per month for internet +tv+phone on their website and that I was not very happy about any of this. I told them that I was not going to pay the $55 and that I had options like cancelling and going back to Comcast or just cancelling FIOS, paying the early termination fee and then immediately signing up for FIOS again because that would be cheaper than continuing with them on the current basis.

Amazingly, the rep said the internet promo for "Internet +TV+Phone" for $74.95 was really not true because when you try to do it, it is really only for two of the three. Which would be, well fraud, but nobody seemed to have a problem with that!

So the rep says wait a minute and a woman comes on the line and says she will give me $30 off my bill for 6 months. Apparently the magic words were "I am thinking of cancelling the service and going back to Comcast".

A Verizon supervisor came to my home eleven days ago and, without giving me any advance notice whatsoever, cut up my shrubs and left a mess strewn across the sidewalk for which I could have been fined or sued if anyone had tripped over it. The only reason I found out what had happened was that my next door neighbor had received a note from the Verizon supervisor, Barb Simco, (whom you would think would have more sense) informing her of what they did. Why this Verizon employee did not simply come to my house and ring my doorbell to let me know what she was about to do is anyone's guess. The fact that she had to gain access to an obstructed telephone box is understandable, but the procedure in which this was done was incredibly sloppy to say the least, not to mention totally unprofessional. Apparently someone in the neighborhood was having telephone service installed and this had to be done through the box on my property. Upon calling the phone number that was left in the note by Ms. Simco, I got nothing but a full voicemail box, so I wasn't even able to leave a message, and of course all I got was the runaround from Verizon when I called their dozens of 800 numbers. So here are several pics of the damage that was done (and this is after I'd gathered all the cut branches from the sidewalk and placed them back with the rest of the bush, but these branches are dead now and will decay soon), and of course it will cost at least 50 dollars to have all the dead brush hauled away because these thoughtless wonders wouldn't simply haul it away themselves. It makes no sense. They'd obviously brought the equipment needed to cut up my bushes, so the least they could have done was bring the equipment needed to clean up the ridiculous mess they made. Before this incident, I had actually been considering becoming a Verizon customer in the near future. No way would I ever trust them now.

So you noticed the lights problem on March the 1st but didn't attempt to do anything about it until the April.
Then you left your dog outside at night KNOWING there was a problem. You bare part of the responsibility.

I had the same problems with Verizon customer support. They are the worst in the business. I made a few calls and the Verizon rep hanged up on me. I had one that acted so helpful in the beginning and after reviewing my account, "thank you for calling Verizon. Good bye."
I did not get a chance to say WTF? The Verizon customer support supervisor is a waste of money for Verizon. Supervisors are front ends for managers. Managers do not interact with customers according to the supervisor. I am glad that I ported my home phone number from Verizon landline to AT&T cell phone - $10/month on family plan. I used Xlink to connect my home phones via blutooth. All I have to do now is shop for Internet and TV bundles.

Stay away from verizon fios. I have had no internet for past 3 weeks. I have tried to contact them numerous times just to get transfered over and over again, and then get disconnected. Their lines are broken. Noone takes responsibility and noone cares and noone will help you. It is mismanaged and rotten company that has gotten too big too fast. Stay with your existing carrier, TV of internet service. I would like to say bad customer service but there is no service and they charge you automatically so I just have to end my contract and pay them donation :)

Just stay away from verizon its that simple really! Listen to the advice.

Stay away from Verizon FIOS. I have had the phone/TV/internet freedom essentials package for several months. I have no trouble with the phone (not cell) and minor trouble with the internet. But the TV makes up for it in constant problems. This does not include the utter frustration when trying to contact Verizon customer service by phone. Be prepared for long wait time on "hold" and poor ultimate results.

It's all in the DVR for me. Live TV viewing works okay. We record and watch 90% of our TV viewing with the DVR and FF through commercials. There is constant trouble with a variety of the DVR functions. Minor things like video freezing while audio continues on after fast rewind. Random video tearing and audio dropout. Play button frequently doesn't respond during fast forward.

Major DVR problems include incorrect, "hard drive % full" indicated. Hard drive may show 60% full with only two hours of HD recorded. Scheduled programs (to be recorded) not recorded at all or shown as recorded but content not there. Some recorded programs mysteriously deleted before they are viewed.

I have spend much time learning how this DVR works and know it well. It's not me. I'm a retired electronic engineer. This is not rocket science we are dealing with.

I have replaced my DVR twice in less than three months. Some work better than others. Each reacts differently but none operate flawlessly. Some flaws are eliminated while some are added depending on which DVR. I get no real help from Verizon on this situation. I have taken each unit back to a Verizon super store, they are cooperative and respond, but the problems continue as does the dissatisfaction on my part.

I regret leaving Comcast as bad as they were... this is worse. My two year contract prevents me from switching back.

Alas Verizon never change its practice of high jacking calls from a calling card. I bought $5 phone card from a convenience store to make a quick call to my folks in China last month and we got cut off after a 5 minutes so I called again and my 2nd call lasted about 15 minutes. I was surprised to see a $75 charge on my Verizon bill. I complained to Verizon but to no avail.

Today, I've read about Verizon malpractice of charging $2 on customers for no apparent reason.

Check this link http://www.dslreports.com/shownews/105804

Verizon sucks!

Looks like Verizon has a knack of stealing customers from Onesuite. I thought mine was an isolated case and I got 3 overseas charges from Verizon even though I dialed Onesuite access first before I dialed the destination number from my mobile phone. This was December 2008, it neve happened again but I also seldom use my mobile again for Onesuite. I'm gonna switch mobile phone provider as soon as my plan from Verizon expires.

Verizon service sucks! I'm also a victim of Verizon malpractice of disconnecting my call from Onesuite and connecting it to their own system. It happened about 5 times in a month and when Verizon won't take back the charges I decided to pull the plug from them. I'm using T-mobile now and so far they haven't hijack my calls from Onesuite yet.

with this situation the rep did give the right information by telling the customer that it is .002 perkb when roaming in most countries (depending on the country the data rates could change) even though the rep had given the wrong information about the 100 kb i know that makes a big difference, but it is also the customer reponsibilty to check there usuage. verizon offeres many ways to do this. you can dial #data from you mobile phone, you can visite verizonwireless.com and by logging into your my verizon account check you current usuage or call cusomter serivice by dialing *611 from you mobile phone and ask a rep what your current usuage is. also with most newer phones you can access the myverizon website from you mobile device. so even know the wrong information was giving about how many kb's you use you were still given the correct information on the rates and had many resources to keep track of how much data you were using.

What is the point in costumer service if they can't answer a simple question? Verizon needs to hire people that our educated about the product that they sale. If someone is a representative at a company he better know how to answer a question about the product correctly or transfer the call to someone who does. My question is where can you get better information than asking costumer service directly of the product who is paid TO HELP THE CONSUMER.

www.verizonwireless.com/myverizon

You could have gotten all of that information your self and done the math. Don't rely on someone else to be responsible for you. Everyone makes mistakes, you did as well by accepting someones word with out checking for your-self.

I ordered Verizon services for my house on 4/29/14. I was excited and I was given an install date of 5/5/14. Due to the high cost of everything I thought about it twice and decided to keep my basic internet and read books instead of getting FIOS TV and the triple works. My buyer’s remorse was so great that I cancelled my order on 4/30/14, less than 24 hours from my original purchase. In my eyes this was the customer/ provider book closing with Verizon. The business relationship with this company should have ended there. I really wanted the services, but chose to wait. So technically, I should have not heard from Verizon until I was fiscally fit to afford fiber optic cable goodness internet and the Quantum works…
I so wish this was the case… yesterday (5/12/14) my mother who stays at my house, informed me when I got home that people from Verizon came and installed a fiber optic cable. This is where my hell began…
I get home and asked my wife is the oven on? “No, ” she said, “I didn’t use it to cook.” So I check the air conditioner unit, the switch was on the ON position for cool. I have not had any issues from this unit since I moved in 5 years ago, it has worked great. I live in Chesterfield, VA and lately we have had several hot days (please feel free to check weather records) and it has not been an issue as my AC kept my family and I at a comfortable temperature. So, I did what most home owners would do and checked my breakers, then I went outside to check the unit. To my surprise it was not working. I go back inside my home, try the breakers again, and try the control switch again. No luck … I thought to myself, HOLY ###, this will be a long night. I have an infant daughter who was recently born in September 2013, who has been on antibiotics for a double ear infection for over a week and running a fever of over 100 degrees. Then I remembered my mother telling me earlier that VERIZON was here and she had even spoke with the Technician. Well they were and they ruined my AC unit. All I can say is that last night was a hot long night at my home and today I had to buy a window AC unit for the heat.
Back to how Verizon handles their operations... I called Verizon and talked to several people within the course of 24 hours. It is now 4pm and nothing has been done from Verizon’s end. I just keep getting the run around that someone will call me back; I have documented every operator’s number who I have called. At around 2:30 today I spoke with a Mr. Wayne Bryant who was a field supervisor who told me that he had called dispatch and they had no record of anyone being in my house yesterday afternoon. NO RECORD, so he was telling me it was an unauthorized person in my house! So Mr. Bryant told me to call Verizon security. I asked him before the call was over, “So your telling me that a thief tried to steal my pipes?” He answered, “that is correct.”
Therefore, he is telling me that this thief or thieves messed up my air unit and possibly stole my copper pipes but also installed a fiber optic cable? I called a police office to my house to verify any suspicious activity. The officer stated that there was no suspicious activity present but that it did appear a cable technician was present due to the fact that the ground had been broken up to install a line. Furthermore, my mother confirmed that there was a large machine burying a cable in my back yard. She also stated that she heard a loud thud, against the house and that is when she noticed a technician in the back yard, right next to our air conditioning unit. It was Verizon who messed it up while installing cables they had no business, nor permission, installing.

I live on a 5 acre property elevated up on a dirt road with a 180 degree view. The owner lives next door, also on a long (front to back) property. Verizon sent in the excavators. I didn't know it wasn't Verizon. They cut the irrigation line running from the owner's front rose bushes to my front trees and bushes by the gate (it is shared because the houses are near the rear and the acreage is all natural desert scape).
I called Verizon. They told me we could fix it and invoice them or let the guys fix it. I asked the owner. He didn't want them touching his water line (he loves his trees and rose bushes). He wanted it done right and felt they never should have left with it broken like that. We fixed it and I billed them. I was given a number and faxed the bill. It was 122.50. I told the owner he could have the money because I felt bad they broke his water line. I dug the hole and he fixed it.
The next day I called. I was told no, the supervisor wanted to know if we are licensed contractors. I told him we both owned our own businesses and I don't know if he's licensed or not. He said I should have let his guys fix it. I told him the owner said no. The regional mgr. said no. He was mad I wouldn't let the 3 men who broke it to fix it when they sent them back that day to fix it. I sent them away and said the owner declined, he said no. The regional mgr. said, we're not gonna pay it. I said, OK, I'll let my attorney handle it. I called Pre-Paid Legal and they sent a letter from my attorney which costs me $17.00 a month for all questions and letter writing. It's a great deal and people shutter when the return address says, Wilshire Blvd, 19th Floor, Los Angeles, CA... I love it. It worked and 1 1/2 months later (after not paying my Verizon bill for 2 months) I got a check for the repair. I had to complain a few times to Verizon also, but I finally got it.
CJ, California