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Maple Call Customer Service


Maple Call Inc.

United States

Customer Support Phone Numbers

+1 647 258 6399(Customer Service) 4 3
+1 877 974 7494(Customer Service) 1 6
+1 877 897 7468(Sales) 0 3
Mon9:00 AM - 10:00 PM
Tue9:00 AM - 10:00 PM
Wed9:00 AM - 10:00 PM
Thu9:00 AM - 10:00 PM
Fri9:00 AM - 10:00 PM
Sat9:00 AM - 4:00 PM
Sun9:00 AM - 4:00 PM

Maple Call Complaints & Reviews

Maple Call / I received an invoice/bill 89032839 from this company I never heard had any agreement or business and

YuriK1 on Mar 14, 2019

Without any notice from Maple Call I received an invoice #89062114 with reference to Account #60061700 which I never have any business. The invoice was sent to my previous address I changed two years ago, therefore, this company has used for scam old address. I tried to call this company...

Maple Call Inc / invoice for long distance service that was cancelled in march 2018 and not used since.

Margit Berensmann on Mar 13, 2019

I was a long time customer with Necc for my long distance calls (account number 230970) and cancelled the service with Necc in March 2018 because I did not need it anymore. I received a last invoice in April 2018 which was paid automatically. In January 2019 I received an invoice from...

Maple Call Inc. / long distance charges.

s0rin1949 on Mar 13, 2019

I was informed by phone that this company was taking over my long distance services from my previous company - necc telecom - under the same conditions. But when I got the first invoice they almost double the price per min and added and keep adding charges never sow before on my necc...

Maple Call Inc. / charges about non existing long distance account

Zoranco Jancev on Mar 12, 2019

Hi Starting Jan 2019 I begin to receive invoices from Maple Call Inc - company I never deal, create agreement or choose as my long distance provider. I don't even have a land line. I was using NECC telecom as "internet dialing provider"- so no fees unless I call. I stopped using it at the...

Maple Call / long distance

Srdjan Grujic on Mar 12, 2019

I was dormant (not using) customer of blue tone long distance company for years. They offered me to stay dormant until I want to use them, and for that I was not charged at all. A month ago I received a bill from maplecell informing me that I owe them almost nine dollars for a zero usage...

Maple Call Inc. / long distance calls..

Aref Mukred on Mar 11, 2019

I don't know this company and I never signed anything with them. Of the sudden I receive invoices indicating that I use their service and I have a previous balance and an account number etc. They charge for calls internationally and they also have other fees such as International's Discount fee of...

Maple Call / not answering my repeated calls

Gerdaw on Mar 11, 2019

I was a customer at NECC and never had a single problem... Since Maplecall took over there is nothing but problems I have questions about my invoice.. They over charged me again... Tried to phone them, but they are not anwering my calls. About a month ago I phoned them as well, because I had...

Maple Call / keep sending bills for services not provided.

Dan.G on Mar 11, 2019

I've been receiving bills from MapleCall for services that I never signed up or agreed to. I've notified the company of the situation several times via email and received nothing except an automated response. All attempts to contact MapeCall via the phone have failed (its a...

Maple Call / long distance call services

CristianOntario on Mar 11, 2019

Received an invoice of $117. I am not a customer of this company nor signed any contract with them. Actually it is the first time I ever hear of them. Their invoice contains my personal information from a different company. I have tried to contact the customer service but nobody...

Maple Call / long distance phone calls

lucian cornea on Mar 11, 2019

I am trying to contact this company since one week. They do not answer to the phone and do not replay to emails. After the last invoice I received when I did not use at all their services I change my long distance carrier to Videotron along with all the others services. I send several...

Maple Call / invoice from a company I haven't signed with

mihac on Mar 9, 2019

I used to have long distance with Pulse Telecom. On February 6th, at 19:10 I got a voice message saying "Dear Customer, Maple Telecom will now bill you for the long distance service as your previous provider is out of the business". On February 12th, I got a bill of $14.71 from Maple...

Maple Call / overcharged

Irinav on Mar 8, 2019

I was with Necc telecom and all of a sudden I get a bill at home for $53. I called them to cancel after paying the 50 something $ and now I get another bill for 30 something $... I never called this company to get their services... how is that write that when one shuts down some gost...

Maple Call / invoice from a company with which I never signed a contract or service

HTU on Mar 7, 2019

On February 2019 i received an invoice of $18.52 dollars from Maplecall Inc. At first, I thought there must be some kind of mistake that I am getting this from a business that I have never heard of before. After a few days, I called the number they provided but I could not get through and...

Maple Call / overbilled invoice

solo1997 on Mar 6, 2019

Hello, I have received overbilled invoice for $18.27. My original charge was $4.25 and they came up with $18.27 including different other charges. I tried to call numerous times 1-877-974-7494 and I always receive a same message as try again later due to high volume of calls. I need...

Maple Call / long distance provider

LDC79 on Mar 6, 2019

I have been a long time customer of NECC telecom. In January, I by chance found out that they were out of business and bought out by Maple Canada Inc. No notice at all that happened. I got a bill today for other charges of $9.15 that I don't even know what they are. When this happened with...

Maple Call / fake bill, form the company, that i've never been working with (the company does not exist)

Roman23 on Mar 5, 2019

A couple of days ago, I've got a fake bill from a company, name " Maple Call ". The bill amount was 18.04 $. I've never worked with that company before, and as far, as I know, this company doesn't even exist. The company address is: Maple Call Inc. PO Box 57109, STN A Toronto, ON M5W 5W5 ...

Maple Call Inc / telecom company

John2000 on Mar 4, 2019

Iam customer of Necc this company (maple call inc)take over charge for 2 min 10 dollars What a ripoff company I will contact anyone in government to take care of this unfair charging people People responsible should be jailed You cannot just take customer and charge them what you want I...

Maple Call / signed up for agreement without consent. acquired personal information without consent. voided bonus / credit from previous provider.

Sr-yvr on Mar 1, 2019

I was a client of necc telecom - long distance telephone service provided for years. Without notice, necc telecom appears to have dissolved and they were taken over by a different company maplecall inc. It looks likes this happened on january 1, 2019. At no point in time, I received a...

Maple Call / calls long distance

Paula Georgescu on Mar 1, 2019

Hi, My name is Paula Georgescu and my account no. is 57278638 I would like to cancel my account starting 1 March 2019. I alearedy told to un agent tu cancel my account but he hang up the phone on my nose. What about to be polite? I am up to date with the paiement. I would like to have a...

Maple Call / maple call canada

Irina Parfennikova on Feb 25, 2019

Я много лет уже с Pulse Telecom, но вчера неожиданно пришел счет от Maple Call. Я не заключала никакой контракт с этой компанией. Представительница от них звонила и предлагала записать их коды по которым я могу звонить в другие страны. Но я отказалась от них. сказала, что я остаюсь со своей...