RoseFeels
Reviews and Complaints

Paid for expedited shipping and recieved it over a month late and when I recieved the product it was damaged. Then they wanna make me pay shipping to send it. This is crazy.they are not issuing me a refund…. Never ever let anyone buy from them again..I ordered on Feb. 12th payed for 5-8 day shipping and just recieved it today on march 20th. They have been no help and very short with me.. please help.

Ordered a plant pot early December, paid faster delivery for in time with Christmas.

Arrived late and damaged, contacted the website straight away with the damage.

They offered to send another one.

Which nearly 2 months later haven't received, offered a part refund for the mess about. Not received.

I have messaged every week to get the same reply that it will be shipped 1-2 weeks. This isn't acceptable. I just want a full refund now. This was a gift and no longer needed and really has taken the shine of it.

I had a terrible experience with RoseFeels. I was promised that my order would be shipped on a certain date, but it didn't happen. When I contacted customer service to ask for a refund, they told me it was too late. I was so frustrated! It seemed like everything was going wrong from the start.

Eventually, they did offer me a refund for the shipping, which was something at least. But then, I never received my order! It's been over a month now, and I was promised that I would get it within days. What a joke! This company is a total scam. They're unreliable and a complete waste of time and money.

I can't believe that I still haven't received my item, and I still haven't gotten a refund either. It's like they don't care about their customers at all. I would never recommend RoseFeels to anyone. Stay away from this so-called business!

This product is absolutely stunning! I am over the moon with how beautiful it is. The delivery time was quoted as 4-8 days, which was a bit longer than I expected, but I was willing to wait for such a gorgeous item. When I received the notice by email that my product was shipped from Indiana, I was a bit confused. However, when I received the envelope, it said it was from Tom Smith in Indiana. I later found out that this was all fake and that the item was actually shipped directly from China after I placed my order. This is why the delivery time was longer than expected.

I did have a few questions for customer service, and I was happy to see that they responded to my emails within 24 hours. However, the first response I received just resent the same link I had already received by email about the shipped item. They didn't answer my question about why the link wasn't showing any updates about where my item was after 10 days. I was a bit frustrated, but I decided to wait a little longer for my product to arrive.

The second response I received from customer service was much more helpful. They asked me not to cancel my order and to wait a little longer for the product to arrive. I appreciated their response and decided to follow their advice. Overall, I am very happy with my purchase from RoseFeels. The product is stunning, and customer service is responsive. I would definitely recommend this website to anyone looking for beautiful products.

It's frustrating because I was really excited about the personalized item I ordered from RoseFeels. However, I couldn't figure out how to edit the item once it was in my cart, which was a major annoyance. Additionally, I wish there was a digital preview of the selected items before purchasing, so I could have a better idea of what I was getting.

After waiting for exactly 30 days (which is a long time), I finally received notice that my order had been shipped. However, I waited even longer and it still hasn't arrived. I've tried to contact customer service twice now, but I haven't received a response. It's disappointing because I was hoping that the item would be worth the money, but now I'm not sure if I'll ever receive it.

Overall, my experience with RoseFeels has been frustrating and disappointing. I hope that they can improve their customer service and shipping times in the future, so that other customers don't have to go through the same experience as me.

I recently had an experience with RoseFeels and I have to say, it was not a pleasant one. I was excited to order from them, but when I did, I was told that my order would arrive in just a few days. However, weeks went by and I still hadn't received any sort of update on my order. I decided to ask for a refund, but was told that my order had been "in process" for so long that they couldn't refund all of my money.

Feeling frustrated, I decided to escalate the issue to my credit card company for a refund. Suddenly, RoseFeels decided to "expedite" my shipment and put it on a boat from China for the next several weeks. This was incredibly frustrating, as they had tied up my money for so long without any sort of update or progress.

When my order finally arrived, I was disappointed to find that it looked like something my 10-year-old could have put together with glue and popsicle sticks. It was clear that the quality was not up to par with what I had expected from the website.

To make matters worse, "Lisa" was the only customer service person I could reach, and it was clear that they were copy/pasting canned responses that didn't address my specific issue. Overall, I would not recommend RoseFeels to anyone looking for a reliable and high-quality shopping experience.

I gotta say, I was pretty disappointed with my experience on RoseFeels. First off, the items on the site really need more description. All I got was a photo, no options for size or color or anything. And to top it off, I chose the 4 to 8 day delivery option during checkout, but it took a whole month for my item to arrive. And when I contacted customer service about it, they didn't even offer me a refund for the delivery delay. I asked for a refund multiple times, but it was like they were ignoring me. All I kept getting were these generic email responses telling me to wait for the item and relisting delivery options and times that weren't even stated on the website. They claimed it was running behind, but they didn't even tell me that until I asked where my tracking number was. It was like they were giving me the runaround. Honestly, I felt like I got scammed. The pictures on the site are really deceiving, so be careful what you order. Overall, I wouldn't recommend RoseFeels to anyone.

So, I gotta say, I ordered something from RoseFeels for my wife for Mother's Day. It took a while to get here, like almost a month, but I figured that was just because of the holiday and all. But when it finally arrived, we were pretty bummed out about it.

I mean, we spent a hundred bucks on this thing, and we even paid extra for the "VIP" service, but it came with damaged corners and the wood was all separating. Like, what the heck, man? We paid extra for this and it's not even glued together right?

It's a real bummer that not only did it take forever to get here, but now the gift is all messed up. I wish I could show you guys some pictures of it, but I don't think that's an option.

They told me it would be expedited, but it still took forever to get here. And I paid extra for that VIP service, but it didn't seem to do anything. I mean, thanks for taking my money, I guess.

Overall, I'm pretty disappointed with RoseFeels. I wouldn't recommend them to anyone, especially if you're looking for something that's supposed to be special.

I am pleased with the overall experience with RoseFeels. My mother and I adored her gift and were pleased with the quality of the product. The only issue was with my father's bracelet, where the words started to smear slightly, but it was nothing too severe. It was great to see the excellent customer service as they responded to my email quickly and provided me with the necessary information I required.

Although there was a slight delay in receiving my order, everything still arrived in time for Christmas. I felt confident throughout the process, and their excellent customer service reassured me that if there were any problems, they would be promptly resolved.

The website is easy to navigate, and I appreciated that there were several payment options to choose from. Additionally, the products offered on the website are unique and of high quality, which truly sets RoseFeels apart from its competitors.

Overall, I highly recommend RoseFeels to anyone looking for great gifts or unique, thoughtful presents for themselves. Their dedication to customer service and the quality of their products will keep me coming back for more.

So, I was looking for a gift for my husband and stumbled upon RoseFeels. At first, I was a bit confused about the payment process. I wanted to use my debit card, but the website had already selected the option to take money directly from my bank. They were asking for access to all my deposits and purchases for the last year, which seemed a bit strange to me. But, I really wanted to get this gift for my husband, so I went ahead and allowed it. However, I got an error message saying that they couldn't process my request at that time. I was really uncomfortable with giving away so much personal information, but it wasn't the company's fault. I just wanted to let you know that the customer experience with Paypal was not great and almost made me not want to buy anything.

Anyway, I finally made the purchase and received the product. Unfortunately, on the first day, the 18KT started to come off and fade. I was really disappointed because I had spent my hard-earned money on it. I was not happy with the quality of the product.

Overall, my experience with RoseFeels was not great. The payment process was confusing and uncomfortable, and the product quality was not up to par. I would not recommend this website to anyone looking for high-quality products.

Right now I have an on going email conversation with customer service. It takes them about 2 days for someone to respond back. Not just that, they cannot and will not resolve the problem I have. I brought 2 products from your site and payed almost $30 in shipping for the products to arrive with 4 to 8 business day and yet it exceeded almost a whole month. Not only that, but so far only one of the item I ordered arrived, "broken." Mind you, before my order was even shipped, I emailed customer service about my order and about getting a full refund because the products I ordered will not arrive on the date and time I needed it to. whoever is emailing me back refuse to give me a full refund. They continued to say they will rush my order, only for me to wait almost a month to receive not bother my orders, just one and it's broken. I even told them I'm willing to sent their items back, once I receive the 2nd order. All I ask is to give me a full refund. Yet they refuse to give it to me! The person who is emailing me back just keep telling me they'll send out a new frame. I told them multiple times, that all I want is a full refund. And again they refuse and the same conversation happens all f***en over again! I just want my money back and you will get your items back too! What is so hard about that!?!

# R28230502190526942

.

I recently tried out RoseFeels and while I found their website easy to navigate, I did have a couple of suggestions. Firstly, I ordered a QR code sign and while there were many color options available, I found it difficult to choose without any references. For instance, the colors blue and green have such a wide range of hues, so it would be helpful if RoseFeels could provide some color samples to make the selection process easier.

Secondly, I was disappointed to find that there was no option to add a second line of text to my sign. This limited my creativity and I had to rely on the person creating my sign to have the common sense to achieve the look I was after.

Despite these criticisms, I did appreciate the overall quality of the product I received. The sign itself was well-made and looked great, and the QR code worked perfectly. The ordering process was also simple, and the product was delivered on time. I would recommend trying out RoseFeels, but with the suggestion that some improvements could be made to enhance the customer experience.

Hello there! I would like to share my experience with RoseFeels, a company that specializes in personalized accessories. I have to say, I am disappointed with the service I have received from them. I ordered a necklace for someone's birthday, and after waiting for two months and sending them several emails, it still hasn't arrived.

While I understand that personalized products can take time to make, I expected better communication from the company. Their responses simply stated that my order was in the process of being made and that they were busy with Thanksgiving - which was not a satisfactory explanation for me.

As a customer, I felt let down by the lack of information about my order and would have appreciated more transparency regarding its status. The necklace was a gift, and I still haven't been able to give it to the recipient - which is frustrating for both of us.

Overall, I think that RoseFeels has potential with their personalized products, but they need to improve their communication and customer service in order to provide a better all-around experience for their customers.

When I ordered a gift for my dad on Father's Day, I chose RoseFeels (rosefeels.com) for their unique customizable options. I placed my order about ten days prior to the holiday, eagerly awaiting its arrival at his doorstep. However, much to my disappointment, the gift still hasn't arrived two weeks later, and four days after Father's Day. Of course, I feel frustrated and upset that my dad didn't receive his present on time.

Despite my initial excitement for RoseFeels' options, I wouldn't order from them again based on the lack of timely service. My experience has left me feeling dissatisfied with the company's reliability. I believe there are other gift companies that offer better and more efficient service in delivering customizable gifts.

However, on the same day I placed my order with RoseFeels, I also ordered a similar gift from a different company. Not only did the gift arrive early, but it was also customized beautifully. I was beyond thrilled and delighted with the smooth and quick process.

Overall, I do not recommend RoseFeels due to my unsatisfactory experience. In the future, I will opt for another company that offers better and more dependable shipping services.

and assured me it will be shipped as soon as possible. It doesn't seem like customer service is their priority. The website looks beautiful and easy to use, but their order fulfillment process seems to be slow and unorganized. I reached out to their customer service team multiple times and had to wait for several days to get a response. When I finally got a response, it was not very helpful and they were unable to give me a clear timeframe for when my order would be shipped. This experience has definitely left a sour taste in my mouth and I won't be ordering from them again. It's important for a company to deliver on their promises and prioritize their customers' needs. In this case, RoseFeels fell short on both fronts. I hope they work on improving their order fulfillment process and customer service in the future.

I recently had an extremely disappointing experience with the online store, RoseFeels. I placed an order with them almost one month ago, and to my utter dismay, my order has yet to arrive. In the interim, I have received several emails, alluding to the COVID-19 pandemic and other excuses for the delay, which frankly, only seem to be excuses for their poor service.

To make matters worse, when I attempted to contact them through their "Contact Us" page on their website, I was met with multiple "failed attempts". It truly feels like this website is run by a group of amateur novices, who are inept at running an e-commerce operation.

Honestly, it is quite embarrassing for a business to function in such a way. The fact that it has taken so long for my order to arrive, and that I have not been informed properly on its whereabouts or any progress on its dispatch, has left me extremely disheartened.

In conclusion, I must urge you not to purchase from RoseFeels. Although I still hope to receive my order, it has been such a disappointing experience with such a lackluster customer service response that I doubt I will ever be back. Please save yourselves the trouble and find another online retailer that is much more reliable and responsive.

Let's dive deeper into the experience I had with RoseFeels. Initially, I was excited to purchase one of their stylish bracelets for my husband. I carefully measured his wrist which came out to be 7.5 inches - according to the product description, this size should have fit him perfectly. However, upon receiving the bracelet, I was disappointed to discover that it was too small for him to wear comfortably.

Concerned, I tried to figure out whether the circumference advertised referred to the inside or outside size of the bracelet. After doing some research and measuring the bracelet, I came to the conclusion that it was indeed the outside size advertised. This realization left me feeling frustrated and misled by the product description.

Despite my initial disappointment, I decided to try to salvage the situation by repurposing the bracelet. I figured I could break it down and create something new out of it. Although this wasn't the outcome I had hoped for, I appreciated the craftsmanship and materials used to make the bracelet.

Overall, while I had some issues with RoseFeels' sizing information, I was impressed with the quality of the product. To any future customers, I suggest measuring your wrist carefully and possibly sizing up if you're uncertain about the advertised circumference. With that caveat aside, I would definitely recommend giving RoseFeels a try if you're looking for a sleek and sturdy accessory.

I recently had an experience with RoseFeels (rosefeels.com) that left me feeling incredibly frustrated and disappointed. Despite paying for expedited shipping, my order arrived over a week and a half later than expected. Needless to say, I was not pleased.

But my disappointment didn't end there. Upon receiving my order, I was surprised to see that the sign I had purchased was much smaller than I had anticipated. As someone who values quality and attention to detail, this was a letdown.

When I reached out to the company to express my concerns about the late delivery and small size of the sign, I was met with what can only be described as a lackluster response. Despite explaining that I had not yet received my package, all I received was a brief apology and a promise that it would be shipped out soon. While I appreciate the gesture, I was left feeling like my concerns were not taken seriously.

As a consumer, I expected better from RoseFeels. Had the company offered me some kind of credit or discount for a future order, I might have been more understanding. But instead, I was left feeling like my time and money were not valued. Based on this experience, I can say with certainty that I will not be making any future purchases from this website.

My experience with RoseFeels was quite disappointing. I had been looking forward to receiving my item before Christmas, for which I had paid extra for expedited shipping. However, much to my dismay, it arrived well after the holidays had passed. To make matters worse, when I reached out to the company regarding the extra money I had paid for expedited shipping, they did not respond to my inquiry.

Furthermore, the item itself was not quite up to my expectations. The images on the website had looked far nicer than the actual product I received. The gold plates on the item with my kids' names on them were even slightly scuffed, giving it a lower quality appearance than I had anticipated.

In sum, my experience with RoseFeels was not a positive one. I had high hopes for this product and company, but the execution fell far short of what was promised. From the lack of response to my inquiry about expedited shipping to the questionable quality of the item itself, I am not satisfied with my experience with RoseFeels.

As a customer of RoseFeels, I cannot express how disappointed I am with their service. I placed an order with them on October 21st and paid for expedited shipping, expecting to receive my items in a timely manner. However, as of today, December 5th, I still haven't received my order.

After waiting patiently for several weeks, I decided to reach out to customer service via email. While I did receive a prompt response on November 10th, I was informed that they needed an additional week to fulfill my order. Unfortunately, that week has come and gone, and I'm still left waiting for my items.

This experience has left me feeling frustrated and misled. I know of more than ten businesses that I would recommend over RoseFeels. Their lack of communication and failure to meet delivery expectations is completely unacceptable.

As a customer, I place a lot of importance on timely delivery and reliable service. While I understand that delays can happen, the complete lack of follow-up or updates from RoseFeels is unacceptable. I have lost all confidence in this company and will never patronize them again.

Overall, I would caution anyone considering ordering from RoseFeels to think twice. While their website may seem promising, their delivery and customer service leave much to be desired.