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Sears / refusal of repair!

PA, United States Review updated:
5
Contact information:
Phone: 2154801868
Once again sears does it. 5 months ago they tried to void a 5 year warranty on a washer that was 6 months old. The repairman ordered $1500 worth of parts turned out to be a belt! This time its a dryer same repairman called to tell me he was on his way to the repair then he informed me that he knows I am abusing the washer and dryer and flat out refused to come out and fix it. So basically I am at square one again. How can you claim abuse we wash clothes!! How can you claim abuse without even coming out to the repair??!!

Had to reschedule for another week of waiting to see if another repairman will come out!
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Gi
  25th of Jan, 2014
Agree Disagree 0 Votes
If you had of bought the Ppa protection plan then you could demanded a new washer instead of having the warranty to fix it.

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Sears Brands Logo Sears Brands
Customer Service
Overall Satisfaction Rating

1992 Reviews
3333 Beverly Road
Hoffman Estates
IL
United States - IL60179
+1 847 286 2500
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