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Boscov's Department Store Customer Service

0
Complaints23
Pending0
Resolved0

Boscov's Department Store, LLC

4500 Perkiomen Ave.
Reading
Pennsylvania
United States - 19606

Customer Support Phone Numbers

Mon9:00 AM - 10:00 PM
Tue9:00 AM - 10:00 PM
Wed9:00 AM - 10:00 PM
Thu9:00 AM - 10:00 PM
Fri9:00 AM - 10:00 PM
Sat9:00 AM - 10:00 PM
Sun11:00 AM - 8:00 PM
Plus

Boscov's Department Store Complaints & Reviews

Boscov's Department Store / sofa

Ka
Kathy Link on Mar 6, 2019

On 03/02/2019 I purchased a lazy boy sofa that was a floor model because none of the stores had any in stock. This was the second sofa I purchased (I needed 2 of the same). The first one I purchased was at the north store location. When I purchased this sofa from trudy at the york galleria...

Boscov's Department Store / customer service

Ro
Rosael on Dec 4, 2018

Just spent 2 hours shopping in the Albany N.Y. Store and after asking 2 separate employees for help finding items which they blantently refused to help me search for I found the items on my own and it took quite some time. I went to cash out and was rudely told that whoever gave me the...

Boscov's Department Store / tv console

Cr
Crazycatbellanaomi on Nov 1, 2018

I purchased in/around July 2017 for gift for son. He put together, used for TV (38" flat screen) for about 2 months. Son then stored in my living room for just over year... unused, covered with cloth, nothing placed on it. He and wife moving into new home and uncovered to find it, what I...

Boscov's / customer service/online pickup

Ma
Matt Kornbau on Oct 27, 2018

I ordered a toy online and went to pick it up at my Boscov's at the Galleria Mall in York, PA. I waited in line for 25 minutes until it was my turn. Best sales manager, Karla, came down right as I was at the register to help with a previous order. Hi asked her if it was always only one...

Boscov's / a bunch of things

Wh
What the fuck on Oct 27, 2018

I have been a faithful employee at boscov's. New hartford location. My girlfriend mary has also worked there since it opened. She got fired for reposting a memory that was 2 years old. She has never called in and the picture doesn't show boscov's anywhere. I will send it to you.in your...

Boscov's / jersey knit sheets size twin xl

Ca
Carey. Stasko on Aug 28, 2018

Bought these sheets for daughter for collage. Washed first as I'm sure many people do. They came out all disfigured out of shape. took to school in Philadelphia thinking maybe when put on bed would straighten out, no luck don't even cover mattress. Can't return because of course through...

Boscov's / credit checks

Li
lisadaviss928 on Jul 19, 2018

Apparently, someone in Boscov's customer service department is running credit checks for people outside of the company. She is running checks just to determine what cards people have. She is given someone's social security numbers and birth dates and then running the report. These are...

Boscov's / customer service

An
Anne178 on May 25, 2018

A cashier by the name Lindsey was very rude when dealing with us.. she was loud and kept throwing our shoe boxes around in an attempt to show us she was angry. She insisted we have our boxes with us even though we've never been asked for them before during the three consecutive days we...

Boscov's / travel center

Di
Diana Bonson on Feb 21, 2018

I went to the Selinsgrove, PA location and I was treated as if there was no time for me she claimed this was her busy season and she was the nly one there and didn't really want to take the time to check on more than one place. I got the I can give you books and you can chose from there...

Boscov's / junior's/misses/women/entire store

Fr
Francina Boyce on Jan 25, 2018

Today while shopping at boscov's I was followed throughout the whole entire bottom floor. Instead of asking if I needed help, I was constantly followed. Working in coustmer service myself, I learned asking or even offering help can stop a shop lifter. Ummmm will in this case... I wasn't...

Boscov's / seasonal department

Un
Undetermined90 on Dec 5, 2017

I was shopping at the fair grounds mall seasonal department at boscovs when I encountered a beautiful young woman named Kristy, I don't like speaking to strangers because of my PTSD, but she seemed kind. I had a few questions regarding trees and lights. Her attitude was disgusting and she...

Boscov's / sales desk clerk

Av
Avis Holmes on Oct 27, 2017

I was in the Boscov's store on Eatontown, NJ this afternoon, Oct 27, 2017. I often shop there and I'm very pleased with the merchandise and service. Today I was buying a pocketbook and went over to the sales desk by the women active wear since I could not find a sales person by the...

Boscov's / to bed pillows and a 24 x 60" bathroom rug

Ca
Cathy Barrick on Oct 24, 2017

To bed pillows and a 24 x 60" bathroom rugyesterday I was that boss calls in camphill pennsylvania and when I went off the curb with my shopping cart I fell flat on the ground I hurt both my legs and my arms this was my fault but I was a nervous wreck because I am an older lady and two...

Boscov's / running shoes

Wa
walshey on Sep 20, 2017

I bought a pair of nice sneakers for church and I started to wear them and the right shoe has a lump in the shoe and it caused me a lot of pain. I tried to return them and I don't have a slip on them. I don't have a lot of money and I really like the shoe. I would like to be satisfied with...

Boscov's / never shop there

He
Heidi Ngaemmar on Aug 28, 2017

I bought shoes and after a couple of days changed my mind deciding to give it back to the store. Money was charged, of course. It occurred that they simply have no policies for returns and agreed to refund. But it would take me 8-9 business days. Customer service seems too careless to...

Boscov's / horrible

Pa
Pam on Jan 18, 2017

This site is terrible, do not bother ordering from boscov's!! I bought a pair of boots from them and they sent me the wrong pair. That was their mistake and they were supposed to fix it, but when I asked them for help they said that there was nothing they cold do and told me to keep the...

Boscov's / delivery service pathetic!!!

Sa
sam184 on Sep 3, 2015

Incident 1: a few weeks ago, I ordered 2 sets of patio furniture. Oder placed on phone. I was told that in 3-4 days, I would receive a call from warehouse to schedule delivery. I did not hear from them for 2-3 weeks!!! Finally I cancelled the order as I placed order elsewhere. After I...

Boscovs / bedding scam

Bo
Boscov's service is poor on Dec 22, 2012

We purchased a mattress, and during the purchase we asked the lady if they will remove the old mattress. She stated yes. The delivery company's driver who was very rude, dropped off the new mattress and just went downstairs, when I asked him what about the removal, then he went and informed me...

Boscovs / parts unavailable for warranty repair

El
El Jaz on May 15, 2011

Purchased leather sofa 3/26/06 and now one of the recliners has broken part. Need new recliner but no parts available. Bought at boscovs and they don't want to assist in repair. Recliner had lifetime warranty. Rotten luck and I wont buy from boscovs anymore!!! Now I have a couch I can't...

Boscovs Department Store / check declined

I was visiting relatives in Pennsylvania and while there my husband and I went to Boscovs Department Store. I purchased merchandise and decided to pay by check. The total sale was for $75.18 and when the salesperson processed the check and tried to get clearance from Certegy, I was told...