Lowe's / ceiling tile order

Concord, NH, United States

It is no other reason that I prefer doing business with an other home supplies store. This is the second order that has had problems in receipt. Ordered on line, Armstrong Grenoble ceiling tiles. The order paperwork stated on order and store pick up would be in four days. After four days, a call to them resulted in "this is a special order and is in process".
After a week, no e-mail as of order shipment, went on line and it read that the order was at the store, ready for pick up. A call to the store resulted in the person said again that the order was in process. After a verbal relation of what the order page said and several minutes, OK, the order is here.
Last order of a propane tank resulted in several calls and some distaste words that need not have happened.
Even as now, after picking up the tiles, no e-mail to say the order has been shipped to the store.
Will continue to do business elsewhere, at the local competition.

Jan 31, 2017

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