JustAnswer / justanswer deceptively adding unadvertised charges (aud$78.28 and $97.85 ten days after I paid the advertised $5.15 fee)

Carlton, New South Wales, AU

Justanswer falsely presented itself as a type of community service forum asking for a fee of $5.15 (On 18 october) which I paid in good faith. Later my account was ransacked for - on 21 october, $78.28, and on 28 october, $97.85. Neither of these charges were authorised by me and were extracted totally without my knowledge, only coming to my attention when I received my account statement. Such practice of extracting charges after credit card details have been provided is termed "drip pricing" in australia and is illegal in australia. Demonstrably, it is unethical and, I believe, dishonest.
If justanswer have any integritythey would refund the monies (Detailed above) to my account from which justanswer took them without my knowledge or authorisation

Nov 29, 2017

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