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Fashion Nova / customer service and shipping.

California, MD, United States
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Customer Service is pretty much non existent. Talked to a supervisor on the phone and she talked over me the whole time. Emailed once, no answer. Emailed again, and pretty much got a sorry but we aren't going to do anything about it (attached pictures of correspondence). I placed many orders with Fashion Nova and that was my last order with them. The supervisor really turned me off.

Fashion Nova
Fashion Nova

  • FashionNova Customer Care's Response, May 03, 2017

    We apologize that you feel this way and the inconvenience it may have caused you. We do look to resolve any issue that occurs. Please contact us at [protected]@fashionnova.com for further assistance.

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May 1, 2017

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