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Chase Bank / rude/offensive manager

100% 4
Contact information:
198 Logan St.
Phone: 317-266-7974
I went into chase bank today on 198 logan st. Noblesville, in46060. My wife and my account were compromised. Somebody from australia charged our account with over 3 thousand dollars worth of charges. This in turn, took our account to the negative. I went in to close it after the fraud protection kicked in, because I didn't want it to happen again in the future. When I asked to close my account, the guy helping us, pretty much told us I had to contact the original person I talked to to get some money reinstated to my account. All I did was call chase's phone number and talked to the first person that would talk to me. So how and the hell could I find the representative who talked to me 2 months back? So I got angry with the guy and stormed out to get my cell phone so I could talk to a representative in front of the guy. As I was reaching for my phone, the guy came out and told me to never come back again. For slamming a door? Of course I was angry with them, but slamming the door to show my level of frustration does not deserve some fat guy telling me im "kicked out" when I thought it was all over he added to it, by pulling out his cop badge. I dont know if he was trying to intimidate me or what, surely a fat guy with glasses working as a bank manager part-time and a cop part time, doesnt really intimidate me. But its the fact that he was trying to be the bigger man and telling me what to do, when to do it that is completely unacceptable. This is a huge problem for our law enforcement just because you are government owned, doesnt mean you can do whatever the hell you want. I just hope by writing this report on him will get him to think about how to treat someone next time.


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D  17th of Aug, 2009 by 
Agree Disagree 0 Votes
You realize you acted like a 3 yr old?? Any business has the right to not provide service to someone who is disgruntled. You ofcourse were, you should be embarrassed for how you acted. Carried on any longer and you could have probaly been charged with terroristic threat or harrassment depending on what else you did or said. Chill out

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Chase Bank / JPMorgan Chase Bank Logo Chase Bank / JPMorgan Chase Bank
Customer Service
270 Park Ave
New York
New York
United States - 10017
+1 877 242 7372
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